Reviews of Mercure Wien Zentrum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Fleischmarkt 1a, 01. Innere Stadt, 1010 Vienna, Austria
#128 of 398 hotels in Vienna
Guests' ChoiceReview Score
Based on 1262 hotel reviews
8.6Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.7
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Facilities
8.5
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Staff
9.2
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Value for money
8.2
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Free Wifi
8.8
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Reviewed: November 14, 2022
Francesco
Italy12 Reviews9.0“Good position, poor room standard cleaning”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast staff, never saw a smile. The room was okeyish. Cleaning was not as Mercure standard.
The position is very convenient. The reception staff was very friendly and yet professional. It was nice to find a coffee machine in the room.
Stayed in November 2022
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Reviewed: October 31, 2022
Susanne
Germany12 Reviews1 helpful vote8.0“Great value accomodation”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was quite expensive. Parking not at the location( but not far away).
Right in the center of Vienna, 2 minutes from the subway. Perfect to go anywhere you want to.
Stayed in October 2022
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Reviewed: October 23, 2022
Bruno
Switzerland11 Reviews8.0“Nice hotel, recommended”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The break fast could have no gluten and no lactose items.
Great location and nice standard.
Stayed in September 2022
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Reviewed: October 19, 2022
Asad
Saudi Arabia28 Reviews9.0“Recommended”- • Business trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Did not expect more .
Nice cozy hotel , great location
Stayed in October 2022
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Reviewed: October 9, 2022
Louis
United States40 Reviews1 helpful vote10“Excellent stay.”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
I shortened my stay.from 1 - 6 Oct to 2-6 Oct and was charged an additional $291.65 (taxes included).
Great accommodations, clean.
Stayed in October 2022
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Reviewed: October 4, 2022
Iga
Poland27 Reviews13 helpful votes8.0“good for a short, not work-related stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Breakfasts could have been better. The variety of food is rather basic, but on the other hand everything was fresh and tasty. One should also remember that GoWien, i.e. hotel's restaurant, is truly a tiny place and, except for breakfasts, we were not able to eat there during our 3-nights stay (due to EVERY table being reserved already in the afternoons and evenings). Rooms are also very small. It's not a surprise of course, but there's no real closet and only ONE drawer (important, if one wants to properly hang one's clothing or put underwear somewhere outside the luggage...). Wi-fi works well only in the mornings; it was a private stay, so it wasn't big deal, but if I was there due to work, the internet working poorly would be a huge issue in the afternoons and evenings.
It was a typical Mercure hotel stay (in comparison to many more I've experienced, thinking Marcure chain-wise). Hotel is nicely located, rooms are clean and, thank god, refurbished. The staff is very polite, which is a huge plus. Good room service (quick, tasty, fresh food).
Stayed in October 2022
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Reviewed: October 3, 2022
Jan
Czech Republic8 Reviews10 helpful votes9.0“Nice hotel in the center of Wien”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
due to location hotel is pretty small. Small halls & rooms - at the begining feels like on the cruise on the ship .) Space for breakfast is very small around 9 when almost all the clients go down it is pretty much overcrouded. in the streest nerby has been recostruction so you can hear a lot of noise in the morning.
Nice hotel in the city center of Wien. For sightseeing it is a perfect choice because of the location where everything is really nearby. Breakfast is relly good! Everything was fresh and supeer tasty. staff of the hotel friendly & nice
Stayed in September 2022
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Reviewed: September 28, 2022
Lesley
Switzerland13 Reviews9.0Wonderful- • Business trip
- • Group
- • Privilege Double Room
- • Stayed 3 nights
Location was great and the staff very friendly and helpful
Stayed in September 2022
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Reviewed: September 28, 2022
Michal
Israel22 Reviews2 helpful votes9.0“Wonderfull”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location in the city center. There was everything I needed in the room. Bottles of water were refilled daily. I was very pleased with the service. The staff of tĥe y front desk was very helpfull , especially a nice guy named Richard who was very kind and helpfull. I will definitely come back to this hotel if I visit again in Vienna.
Stayed in September 2022
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Reviewed: September 14, 2022
Jenni
Israel16 Reviews8.0“I really enjoyed my stay and would recommend this hotel to anyone for a comfortable stay in Vienna.”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
The breakfast value. The elevators were very slow and I think not enough for the guests.
The location was excellent, very central. The rooms were very comfortable and modern, really more luxurious then I had expected. The breakfast was good, but I think a bit overpriced.
Stayed in September 2022
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Reviewed: September 13, 2022
Efstathios
Greece11 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The glass door of the bathroom.
Excellent location. Excellent stuff. Very good and clean room.
Stayed in September 2022
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Reviewed: September 12, 2022
Béla
Hungary13 Reviews10“perfect choice”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
location, room, breakfast
Stayed in August 2022
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Reviewed: September 11, 2022
Abdullah
Saudi Arabia12 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Toilet position relative to the wall
Location, quiteness, staff
Stayed in September 2022
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Reviewed: September 8, 2022
Igino
Malta23 Reviews3 helpful votes8.0“Very good hotel. Excellent location!”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 3 nights
The breakfast area is a bit small, with everybody getting in each other's way when serving themselves. Also, there is only one coffee machine, so sometimes you have to wait.
The hotel was in an excellent location, only a few minutes' walk from St. Stephen Square and the Underground station. The room was comfortable and quite spacious, though a bit limited in storage space, Breakfast was very good, with a wide selection.
Stayed in September 2022
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Reviewed: September 4, 2022
Esam
Iraq8 Reviews9.0“very nice”- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
none
location
Stayed in August 2022
-
Reviewed: September 4, 2022
Elspeth
United Kingdom22 Reviews2 helpful votes9.0“Great hotel for a city break”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our room was located next to the stairs. Customers slammed the door early on in the morning which woke us up (pre 6:30). The shower doors were also a bit bizarre (noisy, hard to use, not very private)
The hotel staff, specifically Haitham, he went above and beyond to make our trip as enjoyable and smooth running as possible. The location was fantastic The room was very very comfortable and suited our needs.
Stayed in September 2022
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Reviewed: September 3, 2022
Fiona
Spain80 Reviews2 helpful votes10“Thoroughly enjoyable.”- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room was slightly on the small side but that is being super critical. We were very happy for the four days we stayed.
The location is excellent and although it’s in the city centre we had no issue with noise. The room was nicely furnished and the coffee, tea, water and juices we’re refreshed daily.
Stayed in September 2022
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Reviewed: August 28, 2022
Ofer
Israel47 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Air conditioning could be better
Great hotel in a great location.
Stayed in August 2022
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Reviewed: August 27, 2022
Adim
Romania42 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 1 night
location. breakfast
Stayed in August 2022
-
Reviewed: August 26, 2022
Lisa
United Kingdom34 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
So clean, free upgrade, very central and lively. Breakfast choice brilliant, staff really welcoming and helpful
Stayed in August 2022
-
Reviewed: August 26, 2022
Igor
United States17 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Privilege Double Room
- • Stayed 2 nights
no
ok
Stayed in August 2022
-
Reviewed: August 25, 2022
Shai
Israel29 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Perfect location! Very friendly staff at the reception!
Stayed in August 2022
-
Reviewed: August 24, 2022
Robert
Brazil25 Reviews3 helpful votes9.0“We had a very enjoyable stay.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only a detail but the curtain in our bedroom was loose at one end.
We were highly satisfied with the accommodation, food, staff and especially the location.
Stayed in August 2022
-
Reviewed: August 23, 2022
Anthony
United Kingdom11 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
very central location with excellent staff
Stayed in August 2022
-
Reviewed: August 23, 2022
Magdalena
Spain2 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location was amazing and staff are very nice and professional 🤠
Stayed in August 2022
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