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  5. Reviews of Hotel Zum Hirschen Salzburg

Reviews of Hotel Zum Hirschen Salzburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Elisabethstrasse 5, Elisabeth-Vorstadt, 5020 Salzburg, Austria

#14 of 130 hotels in Salzburg

Guests' Choice

Review Score

Based on 794 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.8

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We really loved our stay at Zum Hirschen Salzburg! The atmosphere was very cozy and welcoming, and the staff were incredibly friendly. Breakfast was absolutely wonderful – delicious and with great variety. The waitresses were especially attentive and caring during breakfast. If we ever come back to Salzburg, we will definitely stay here again!

    Stayed in February 2025

  • Reviewed: April 1, 2025

    10
    Outstanding and I would highly recommend the hotel
    • Leisure trip
    • Couple
    • Cozy Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very hot and the fan did not appear to be working. However, we just opened the window and everything was fine.

    Location and staff were exceptional. The breakfast was outstanding.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Great place
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was located in a very decent area within a 20 min walk to distance to old town while you walk through beautiful Mirabel gardens. There was a grocery store close by where you can get some good breakfast as well. Many good restaurants close by. The room was clean and very well kept. The separate bath and toilet was a nice thoughtful touch. Staff was super helpful and always willing to provide the information you need. Definitely recommend this place.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Lovely hotel close to lots of good restaurants (booking advised). In the new town and about 15 mins walk into the old town. Lovely walk through Mirabell Gardens and over the river. Nice breakfast served until 10.30am on weekdays and 11am on weekends. Rooms cleaned daily. Towels only cleaned if left on the floor. Only thing we would fault is that although the room was serviced daily, the floors weren't hoovered at all during our 5 day stay which meant the room never truly felt cleaned. Other than that, can't fault this hotel. Would stay again and recommend.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great rooms, service and excellent staff who helped us with our entire itinerary for the two days. Sam and Naomi were really helpful and made our two day stay in Salzburg memorable.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Overall, we still like the hotel a lot
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff had always been helpful and gave us advices on sightseeings except for the lady on our last day who was on night shift. Our heater was turned off and we couldn’t turn it back on as it was controlled by central system. I went downstair to ask for help. The first message i got was ‘impossible, the heater can’t be turned off’. She checked and it appeared to be turned off. She said she will need a time to fix it and asked me to go back to my room. But in the end, the heater wasn’t turned back on the whole night. Luckily, the room was not too cold to sleep that night.

    We stayed 3 nights at the hotel on separate bookings.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel decoration is beautiful. The location is very close to main train station.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cozy Business Double Room
    • Stayed 2 nights

    Amazing location, very polite staff and speak great english.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    Salzburg
    • Family with young children
    • Cozy Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really good hotel. Staff are friendly, and the hotel has a cosy feel to it. Very close to bus, tram and train stops, and a straight walk into the centre.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Beautiful hotel in a perfect location
    • Leisure trip
    • Family with young children
    • Cozy Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited coffee supply. There were only two sachets and these were not refilled for our second night :(

    Beautifully renovated hotel in a great location near to the station and a short walk from the old town. The room was a great size and the shower facilities were excellent. Staff were extremely polite and helpful.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    A super chic hotel for a fab Salzburg stay
    • Leisure trip
    • Group
    • Cozy Business Double Room
    • Stayed 1 night

    Great hotel for a visit to Salzburg, a 10 minute walk to the old town and such value for money, really beautiful deco, super clean and comfy and the team were very helpful and welcoming. Convenient safe parking. Definitely recommend!

    Stayed in March 2025

  • Reviewed: March 19, 2025

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Cozy Business Double Room
    • Stayed 2 nights

    The only challenge was the parking place without direct hotel access and very expensive.

    It was a wonderful stay.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    This is a nice, clean place, close to attractions.
    • Leisure trip
    • Couple
    • Cozy Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No bottle opener for the bottled water.

    It was clean and inexpensive. Staff was very friendly.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    The hotel is a good choice for visiting the city
    • Business trip
    • Group
    • Cozy Business Double Room
    • Stayed 3 nights

    a funny smell from hall rag in floor away to room. toilet in room has automatic light. Is it nice but disturbing when sleeping our room was in 3rd floor. Ther is an elevator. But few stairs in the Corridor. Shower has luck of flexibility with handle tooch

    very close to rail and centeral bus station. nearby good restaurants and shopping center. close to all tourist locations. good service. clean room. good breakfast.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Junior Suite with Sauna
    • Stayed 2 nights

    It is a bit of a walk to Salzburg old town and main attractions. If you don't mind walking it is still good location!

    Awesome place to stay in Salzburg. If you come my train it's a quick walk to the hotel. The room was big and comfortable, and we booked one with sauna in the room.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Very nice hotel close to the Mirabell Palace
    • Leisure trip
    • Couple
    • Cozy Business Double Room
    • Stayed 4 nights

    All good, thank you

    Very nice hotel within walking distance to the Mirabell Palace and the old town

    Stayed in March 2025

  • Reviewed: March 7, 2025

    8.0
    Great customer service and the room provides comfort, cleanliness & space.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights

    Location is a bit out of the way and cost of parking is high.

    Customer service was excellent at reception. Room space, cleanliness and comfort was very good.

    Stayed in January 2025

  • Reviewed: March 7, 2025

    9.0
    The Sauna, oh that sauna 🧡
    • Leisure trip
    • Solo traveler
    • Cozy Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was hard to find a sit for the breakfast but it was weekend so I suppose it would be different at other time.

    I loved this hotel, the service, the facilities but specially the Sauna. Spacious room, so quiet at night, tv channels in many languages, gas station beside the building, very central, spotless, amazing shower, I would rate it higher if I could. Thank you for everything.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Beautiful hotel near train station and old town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely interiors, very friendly staff. Would be nice to have a coffee machine in the room for the price of the room but with a location so near the centre it was easy to head to a cafe for coffee in the morning instead. Really good size rooms, and the sauna is a nice bonus!

    Stayed in February 2025

  • Reviewed: March 4, 2025

    10
    Loved staying here - will definitely be back
    • Leisure trip
    • Solo traveler
    • Cozy Business Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Looked great Comfortable Good gym Quiet room was perfect

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel. Parking included- also fits to car with roofbox.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights

    None

    Room was nice and cozy, with a nice little balcony. Breakfast was great. Location was superb as well, walking distance from the train station.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    9.0
    Lovely and comfortable place, absolutely recommend!
    • Leisure trip
    • Couple
    • Comfort Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Almost nothing, the place is a hidden gem and I will definitely come back to it. Only thing that was odd was that there was no light switch or automatic light sensor in the bathroom, so the light just stayed on (door could be closed though). Complaining on a high level here 😅

    - Great location - Delicious breakfast - Comfortable bed - Nice apartment with kitchenette - Nice facilities - Friendly staff

    Stayed in February 2025

  • Reviewed: February 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Business Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price for parking in the underground garage was a bit too expensive.

    Nice newly renovated hotel with very kind staff located near downtown Salzburg, near the river.

    Stayed in February 2025

Showing 1 - 25

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