5 Shillito Street, Southport, 4215 Gold Coast, Australia
#22 of 25 B&Bs and inns in Gold Coast
Guests' ChoiceBased on 264 hotel reviews
5.6Cleanliness
6.1
Comfort
6.0
Location
7.4
Facilities
6.3
Staff
6.6
Value for money
6.7
Free Wifi
9.3
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End of dialog contentReviewed: March 28, 2025
Wendy
New ZealandThe above situation
The key to the front door did not unlock the door. I called the help number and was told a staff person would come and assist me. I was standing in the dark and it was raining. After 10 minutes another guest opened the front door from inside and I was able to get inside I called the help desk back and let them know I was inside Later I went downstairs and could not let myself out the front door for the same reason I did not experience being safe at this hostel The door handle on the door to my room was loose although it did lock. It did not feel secure I slept on the floor against the door so that no one could force entry if they wished to
Stayed in March 2025
Reviewed: March 9, 2025
Sonya
AustraliaThe bed, felt like I was on the floor and woke me up everytime I move the smallest amount. Unable to watch anything on the TV.
Easy check in and check out
Stayed in February 2025
Reviewed: February 24, 2025
Rebekah
AustraliaRock hard bed with springs diging into us. Toilet seat and lid about to fall off. Not the cleanest. A small amount of mold.
Good price and close to town
Stayed in February 2025
Reviewed: February 16, 2025
Simpson
Australialeaking toilet
price
Stayed in February 2025
Reviewed: January 31, 2025
Kathleen
AustraliaNo kitchen utensils, we were on the second floor and we could hear people from 5am above us, toilet paper not replaced daily, air-conditioning not cold enough.
Location, helpful staff, value for money, cleanish.
Stayed in January 2025
Reviewed: January 16, 2025
Htoo
MyanmarThe bed makes squeaky noises when you move. Even when moving your body slightly, it will make noises. It wasn’t very great to sleep through it. It’s dusty on the table and the chair.
Stayed in January 2025
Reviewed: January 2, 2025
Aurelia
AustraliaThe air-conditioning temperature was not adjustable and we froze
Stayed in January 2025
Reviewed: January 1, 2025
Marita
AustraliaThe bed was very uncomfortable. Not really very clean. Toilet seat was not secure on toilet.
Shower worked well.
Stayed in January 2025
Reviewed: December 9, 2024
Michael
AustraliaBed was terrible. Like sleep on floor. It wasn’t a proper bed actually
Location quieter and price
Stayed in December 2024
Reviewed: December 8, 2024
David
AustraliaTo hot the aircon said 18deg but no way it was 18? Maybe get a cheap $15 pedestal fan from Kmart for each room
Not a bad spot
Stayed in December 2024
Reviewed: November 18, 2024
Manish
AustraliaIts a shared accommodation like hostel. If you are OK with that then there's no problem.
It was OK. Nothing bad.
Stayed in November 2024
Reviewed: October 1, 2024
Kylie
Australiabed was very firm
close to everything
Stayed in September 2024
Reviewed: September 29, 2024
Edward
AustraliaThroughout the night my body felt like it was covered in bugs while sleeping on the mattress and became very itchy so I got very little sleep. I couldn't bare the thought of sleeping on the mattress for a second night, therefore I cancelled my trip with my family and came home a day early.
The location
Stayed in September 2024
Reviewed: September 12, 2024
Ben
AustraliaNo breakfast
Stayed in September 2024
Reviewed: August 22, 2024
John
AustraliaAverage but good for the price
Inexpensive
Stayed in August 2024
Reviewed: August 18, 2024
Tawse
AustraliaThere were no bed sheets and when I sent a message to staff about it , I got no answer and never did. There was bits of long hair scattered around the bathroom . It didn't look like the place had been cleaned very well . There was no milk for the tea , I asked about that and was told they would get some , but they never did . Just outside our room there was a nice lounge area , but the whole time it was filled up with laundry that was drying on racks. So the whole place looked and smelt like a laundromat. There was also no fan in the room even though it was advertised . There was also alot of noise , stomping at night and early morning, from 7am the first morning and 6.30 the second morning . If they fixed these issues it would be a great place .
The price was decent, there is not much around for the same price . The room was good , the bathroom was nice and the terrace was really big and a great feature but had no chairs or table which was a shame and an easy fix . Its a good location ,just a walk to shops and public transport. Id recomend and stay again even though it has some issues .
Stayed in August 2024
Reviewed: August 2, 2024
Yaron
IsraelNeed to fix the bed
Stayed in August 2024
Reviewed: July 30, 2024
Pia
AustraliaThe noise from the unit above especially when they stomped too and from the bathroom plus lots of surrounding noise on stairs and in the complex.
Comfy room and bed....
Stayed in July 2024
Reviewed: July 10, 2024
Kirsten
AustraliaThe bed was horribly uncomfortable and sunken as if it was broken The room was freezing cold with no heating
Check in and out was easy except the pin for the lock that held the key was not readily available. Parking at the door was great Beautiful house Other guests were reasonably quiet Kitchen had a functional microwave and fridge Gorgeous private bathroom
Stayed in July 2024
Reviewed: July 7, 2024
Ash
AustraliaThe shared spaces make it only suitable to people who are happy not to have much privacy. There was little to no cutlery to be able to eat your own food in the home. Communication was difficult due to a language barrier.
Location quite handy. Quiet street.
Stayed in July 2024
Reviewed: July 5, 2024
Dominique
AustraliaUncleanliness, living situation
N/A
Stayed in July 2024
Reviewed: June 2, 2024
Quiroga
AustraliaThe bathroom was poorly cleaned, with mold in the shower tiles. They provided coffee sachets, but one was just the empty packaging.
It’s in a convenient location
Stayed in June 2024
Reviewed: May 13, 2024
Becsy_
Finlandno maintenance, the cheapest most ugly unaesthetic uncomfortable cheap second hand furniture. no dishwasher tablets, filthy dishes, old unhygenic plates and cuttlery, bare minimum kitchen things, less than camping or old backpacker quality of objects, totally doesnt match the house, no balcony furniture so to enjoy the view you better sit on the ground, advertised like an apartment, deceptive pictures and listing, says pricvate kitchen but further down the page it says shared kitchen, this is a share house, very uncomfortable bed, no bath mat, not tea towel, no tissues, the cheapers costco coffee and tea, broken furniture extras and broken fans and old post it notes all over the house, its a mess, for a massive and beautiful house it is very inhospitable, the noise from the ground floor travels to the top floor. its very loud, no carpets. not good for intimate moments even if the bathroom is huge and and the space ie beautiful... the sound travels in every way. there was laundry hanging all over the balcony, making it unusable, there was mouldy dishes in the dishwasher, it just had less care and usability than the cheapest backpacker. not near the beach or the shops, in the rain it would be impossible to get anywhere by foot, not near transport, really did not deliver at all. massively overpriced and oversold, this is a scam this place. for half the price it is good, 50 bucks, bakcpacker rate. for 100 it is deceptive and scam all round. deliberately avoidant host. nightmare to find put the code in at night to the key safe, tiny numbers and difficult key safe location. even if the door is easy once you find it, it is not easy to find.
brilliant house if you were on your own or with friends in it , quite new and high level of fixtures and fittings. lovely under cover parking. if you happen to be the one car that is in it. its great. massive bathroom bath and double shower.
Stayed in May 2024
Reviewed: April 29, 2024
Hung
AustraliaVery dirty, the bed and everything
Bathroom
Stayed in April 2024
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