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  5. Reviews of A5U3 Hostel

Reviews of A5U3 Hostel

5 Shillito Street, Southport, 4215 Gold Coast, Australia

#22 of 25 B&Bs and inns in Gold Coast

Guests' Choice

Review Score

Based on 264 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.0

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    6.6

  • Value for money

    6.7

  • Free Wifi

    9.3

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Showing 1 - 25

  • Reviewed: March 28, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The above situation

    The key to the front door did not unlock the door. I called the help number and was told a staff person would come and assist me. I was standing in the dark and it was raining. After 10 minutes another guest opened the front door from inside and I was able to get inside I called the help desk back and let them know I was inside Later I went downstairs and could not let myself out the front door for the same reason I did not experience being safe at this hostel The door handle on the door to my room was loose although it did lock. It did not feel secure I slept on the floor against the door so that no one could force entry if they wished to

    Stayed in March 2025

  • Reviewed: March 9, 2025

    6.0
    Very clean basic place, would of liked a better bed.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The bed, felt like I was on the floor and woke me up everytime I move the smallest amount. Unable to watch anything on the TV.

    Easy check in and check out

    Stayed in February 2025

  • Reviewed: February 24, 2025

    5.0
    Decent fir price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rock hard bed with springs diging into us. Toilet seat and lid about to fall off. Not the cleanest. A small amount of mold.

    Good price and close to town

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    good value
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 2 nights

    leaking toilet

    price

    Stayed in February 2025

  • Reviewed: January 31, 2025

    6.0
    Pleasant
    • Couple
    • Double Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    No kitchen utensils, we were on the second floor and we could hear people from 5am above us, toilet paper not replaced daily, air-conditioning not cold enough.

    Location, helpful staff, value for money, cleanish.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    5.0
    Overall, good enough for the price.
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed makes squeaky noises when you move. Even when moving your body slightly, it will make noises. It wasn’t very great to sleep through it. It’s dusty on the table and the chair.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night

    The air-conditioning temperature was not adjustable and we froze

    Stayed in January 2025

  • Reviewed: January 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very uncomfortable. Not really very clean. Toilet seat was not secure on toilet.

    Shower worked well.

    Stayed in January 2025

  • Reviewed: December 9, 2024

    6.0
    Served its purpose but very poor bed
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was terrible. Like sleep on floor. It wasn’t a proper bed actually

    Location quieter and price

    Stayed in December 2024

  • Reviewed: December 8, 2024

    5.0
    Nothing really good to say, except it done us to sleep after our Xmas party
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    To hot the aircon said 18deg but no way it was 18? Maybe get a cheap $15 pedestal fan from Kmart for each room

    Not a bad spot

    Stayed in December 2024

  • Reviewed: November 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Its a shared accommodation like hostel. If you are OK with that then there's no problem.

    It was OK. Nothing bad.

    Stayed in November 2024

  • Reviewed: October 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bed was very firm

    close to everything

    Stayed in September 2024

  • Reviewed: September 29, 2024

    6.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Throughout the night my body felt like it was covered in bugs while sleeping on the mattress and became very itchy so I got very little sleep. I couldn't bare the thought of sleeping on the mattress for a second night, therefore I cancelled my trip with my family and came home a day early.

    The location

    Stayed in September 2024

  • Reviewed: September 12, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast

    Stayed in September 2024

  • Reviewed: August 22, 2024

    5.0
    It was just fine for me . It was only a place to sleep. Comfortable bed
    • Leisure trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Average but good for the price

    Inexpensive

    Stayed in August 2024

  • Reviewed: August 18, 2024

    5.0
    Good cheap place , but could do with some fixing of issues .
    • Business trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no bed sheets and when I sent a message to staff about it , I got no answer and never did. There was bits of long hair scattered around the bathroom . It didn't look like the place had been cleaned very well . There was no milk for the tea , I asked about that and was told they would get some , but they never did . Just outside our room there was a nice lounge area , but the whole time it was filled up with laundry that was drying on racks. So the whole place looked and smelt like a laundromat. There was also no fan in the room even though it was advertised . There was also alot of noise , stomping at night and early morning, from 7am the first morning and 6.30 the second morning . If they fixed these issues it would be a great place .

    The price was decent, there is not much around for the same price . The room was good , the bathroom was nice and the terrace was really big and a great feature but had no chairs or table which was a shame and an easy fix . Its a good location ,just a walk to shops and public transport. Id recomend and stay again even though it has some issues .

    Stayed in August 2024

  • Reviewed: August 2, 2024

    6.0
    Pleasant
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Need to fix the bed

    Stayed in August 2024

  • Reviewed: July 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from the unit above especially when they stomped too and from the bathroom plus lots of surrounding noise on stairs and in the complex.

    Comfy room and bed....

    Stayed in July 2024

  • Reviewed: July 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was horribly uncomfortable and sunken as if it was broken The room was freezing cold with no heating

    Check in and out was easy except the pin for the lock that held the key was not readily available. Parking at the door was great Beautiful house Other guests were reasonably quiet Kitchen had a functional microwave and fridge Gorgeous private bathroom

    Stayed in July 2024

  • Reviewed: July 7, 2024

    5.0
    Practical shared space
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The shared spaces make it only suitable to people who are happy not to have much privacy. There was little to no cutlery to be able to eat your own food in the home. Communication was difficult due to a language barrier.

    Location quite handy. Quiet street.

    Stayed in July 2024

  • Reviewed: July 5, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Uncleanliness, living situation

    N/A

    Stayed in July 2024

  • Reviewed: June 2, 2024

    5.0
    It’s not a comfortable place at all
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was poorly cleaned, with mold in the shower tiles. They provided coffee sachets, but one was just the empty packaging.

    It’s in a convenient location

    Stayed in June 2024

  • Reviewed: May 13, 2024

    5.0
    nighmare of deceptive advertising and mixed bag of pretty base with a pile of rubbish on top
    • Leisure trip
    • Couple
    • Family Suite with Balcony
    • Stayed 1 night

    no maintenance, the cheapest most ugly unaesthetic uncomfortable cheap second hand furniture. no dishwasher tablets, filthy dishes, old unhygenic plates and cuttlery, bare minimum kitchen things, less than camping or old backpacker quality of objects, totally doesnt match the house, no balcony furniture so to enjoy the view you better sit on the ground, advertised like an apartment, deceptive pictures and listing, says pricvate kitchen but further down the page it says shared kitchen, this is a share house, very uncomfortable bed, no bath mat, not tea towel, no tissues, the cheapers costco coffee and tea, broken furniture extras and broken fans and old post it notes all over the house, its a mess, for a massive and beautiful house it is very inhospitable, the noise from the ground floor travels to the top floor. its very loud, no carpets. not good for intimate moments even if the bathroom is huge and and the space ie beautiful... the sound travels in every way. there was laundry hanging all over the balcony, making it unusable, there was mouldy dishes in the dishwasher, it just had less care and usability than the cheapest backpacker. not near the beach or the shops, in the rain it would be impossible to get anywhere by foot, not near transport, really did not deliver at all. massively overpriced and oversold, this is a scam this place. for half the price it is good, 50 bucks, bakcpacker rate. for 100 it is deceptive and scam all round. deliberately avoidant host. nightmare to find put the code in at night to the key safe, tiny numbers and difficult key safe location. even if the door is easy once you find it, it is not easy to find.

    brilliant house if you were on your own or with friends in it , quite new and high level of fixtures and fittings. lovely under cover parking. if you happen to be the one car that is in it. its great. massive bathroom bath and double shower.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very dirty, the bed and everything

    Bathroom

    Stayed in April 2024

Showing 1 - 25

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