Opal Boulevard (off the Pacific Highway), 2450 Coffs Harbour, Australia
#24 of 44 hotels in Coffs Harbour
Guests' ChoiceBased on 3087 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.6
Value for money
7.7
Free Wifi
7.5
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End of dialog contentReviewed: January 19, 2025
Andrew
AustraliaFire alarm at 2am and the evacuation to the front of the property. No explanation from staff on what to do or when we could go back to our rooms. No offer of late checkout. Upstairs guests were bouncing around and jumping about most of the time we were in the room so either the people upstairs were very loud or the ceiling and floor is very thin.
Pool and location.
Stayed in January 2025
Reviewed: January 19, 2025
James
AustraliaBed was broken and sinking to one side. Room was freezing. Woken up at 3am with false fire alarm and had to evacuate
Was a basic room
Stayed in January 2025
Reviewed: January 19, 2025
Dawn
New ZealandNo wifi, staff unhelpful, facilities dated
Location
Stayed in January 2025
Reviewed: January 19, 2025
John
AustraliaWhilst the property was cleans and rooms where big, the bathroom needed a Reno.
Rooms were big and clean and the pool was big and my kids loved it. Very close to beach, easy to walk down for a stroll on the water.
Stayed in January 2025
Reviewed: January 17, 2025
Kathryn
AustraliaI didn't find the TV very user friendly and I felt it needed a guide to operate it best. When driving so far to just break up the trip all that I wanted to do was flop with the TV on and fall asleep. Room service would have made it even better too. I would still stay here again
After a long and lonely drive alone and then to meander down such a beautiful tree lined drive felt like I was entering a sanctuary. A little dauted and literally exhausted, I was greeted with genuine smiles and warmth from those at the front desk. I instantly knew that I had made the best decision. Pristine clean room, very big and a bed that had me searching for the brand-it was incredibly comfortable. Pure luxury and so well made. It was a lovely experience.
Stayed in January 2025
Reviewed: January 16, 2025
Kevin
Australiapay hotel price for motel quality
it is aged and outdated hotel. it is good for family with hotel amenities.
Stayed in January 2025
Reviewed: January 15, 2025
Bolynn
AustraliaAir conditioning couldn't not be adjusted, it was freezing. The TV had no sound. The staff didn't ask about my stay.
Stayed in January 2025
Reviewed: January 15, 2025
Kazan
AustraliaPool Bar was only open for an hour, not long enough and which didn't match listed opening times. A ceiling light over the patio side of the room would have been helpful for eating dinner and playing cards. lights over the beds was fine.
We had a room for 3 people with 2 double beds. the room was spacious enough for us. Pool towels were supplied and there were plenty of chairs around the pool. Entry steps into the pool rather than ladder was a bonus for me especially. Location is in a quiet area but still close enough to the town centre. The staff were very helpful and friendly especially the Bar staff.
Stayed in January 2025
Reviewed: January 15, 2025
Kathleen
AustraliaEverything
Always a great place to stay
Stayed in December 2024
Reviewed: January 14, 2025
Matt
AustraliaFood was overpriced
Nothing
Stayed in January 2025
Reviewed: January 14, 2025
Ashleigh
AustraliaThe hotel feels incredibly dated. Not much love invested into the facilities such as the pool. I sat on a wooden chair that was rotting and falling apart. The aircon doesn’t work. The cot bed was broken. There were aggressive signs in the pool area threatening eviction from the hotel is you jumped in the pool? Not very friendly.
I liked the proximity to the beach. The driveway lined with trees, although the pot holes were huge.
Stayed in January 2025
Reviewed: January 14, 2025
Elyza
AustraliaVery run down
Needs a major refurb. Very disappointing. Could be amazing.
Stayed in January 2025
Reviewed: January 13, 2025
Bradley
AustraliaThe place looks a bit tired. The bathroom was dirty and taps need maintenance, A newpaint job and out door paving would freshen the place up in my opinion, The bathrooms are outdated as a plumbing business owner I can see this, The pool drink area looks terrible, The steps inside were dirty and need a good clean, Obviously the maintenance isn’t a priority anymore maybe the bypass will end my stays here in the future,
Stayed in January 2025
Reviewed: January 13, 2025
Zvezda
AustraliaN/A
N/A
Stayed in January 2025
Reviewed: January 12, 2025
Geoff
AustraliaStaff great, but it is tired. Really needs a freshen up. Clean and functional, but basic.
Stayed in January 2025
Reviewed: January 12, 2025
Shauna
AustraliaThe food in the restaurant was absolutely terrible. Only had dinner as we decided breakfast would not be great either and by looking at it in the morning we weren’t wrong. Would not stay there again due to the food. Used to be amazing.
The room was great.
Stayed in January 2025
Reviewed: January 11, 2025
Kirsten
AustraliaVery aged property. Both internal and external in dire need of refurbishment. Room facilities were very basic. A kettle and cups. No plates, bowls, cutlery, microwave etc. No chance of preparing any food/ basic snacks or meals in the room which is far from ideal for family visits of 2 or more days. Restaurant food on premises basic and expensive. No other choices. 3 star at best
Super lovely staff.
Stayed in January 2025
Reviewed: January 11, 2025
Matthew
AustraliaIt was a bit dated
Hotel and pool where great
Stayed in January 2025
Reviewed: January 11, 2025
Angela
AustraliaAir conditioning was stuck on freezing TV DID NOT WORK hair dryer did not work Generally all rooms need a refurb, foyer was nice Restaurant food was average at best with understaffed people who were trying their best.
Staff were super Lovely
Stayed in January 2025
Reviewed: January 10, 2025
Karly
AustraliaThe spa could have been hotter
The room was clean and comfortable. The beach was convenient and the pool was refreshing.
Stayed in January 2025
Reviewed: January 9, 2025
Elvira
AustraliaThe room was damp and wet floor in the bathroom. The staff was not very friendly at checking in , she just handed over the key without giving us no information about were the room was, the parking , wifi , breakfast, facilities…….. While another staff member turned off all the lights and games while we were playing a game of pool without any warning and left us in the dark .
The pool and the size of the rooms .
Stayed in January 2025
Reviewed: January 8, 2025
Brooke
AustraliaI asked and paid for a junior suite/superior/honeymoon suite upgrade. I felt the room was quite small compared to the photos and the TV would not work no matter what I tried which made our movie night plans non-existent. The shower head was very terrible and did not live up to experience. I feel like for the price I paid for the upgrade as well as the “superior” status, it could be much nicer. We bought Thai for dinner and yet had no cutlery or dishes to eat it with. Was very disappointing for our romantic evening plans. Overall, I think the layout and the quality of the rooms could be improved.
I liked the location and staff.
Stayed in January 2025
Reviewed: January 7, 2025
Stephen
AustraliaNil
Staff, locate
Stayed in January 2025
Reviewed: January 6, 2025
Zed
AustraliaRoom and facilities are a bit old
Pool
Stayed in January 2025
Reviewed: January 5, 2025
Max
AustraliaVery good rooms The pool was great The whole place is an amazing place to see and stay
Stayed in January 2025
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