Opal Boulevard (off the Pacific Highway), 2450 Coffs Harbour, Australia
#24 of 43 hotels in Coffs Harbour
Guests' ChoiceBased on 3084 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.6
Value for money
7.7
Free Wifi
7.5
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End of dialog contentReviewed: December 24, 2023
Krist
AustraliaStaff we dealt with were unhelpful & lacking in personal presentation (untidy uniforms & personal grooming) - more concerned with going on breaks, no secure car parking, shower leaked all over bathroom floor due to drainage issue, aircon old & whole panel fell off when trying to cool extremely hot room
The location
Stayed in November 2023
Reviewed: December 24, 2023
Julie
AustraliaIt is very dated and run down. The food in the restaurant was of poor quality.
The staff. Every staff member we dealt with was exceptionally friendly and couldn’t do enough for us. They were always smiling.
Stayed in December 2023
Reviewed: December 21, 2023
Badri
AustraliaGreat location and amenities
Stayed in December 2023
Reviewed: December 19, 2023
Butcher
AustraliaBooking.com wasnt great
Service
Stayed in December 2023
Reviewed: December 18, 2023
Antonia
AustraliaI had a great room with an ocean view. The pool area was beautiful and the food was excellent.
Stayed in November 2023
Reviewed: December 16, 2023
Amanda
AustraliaNothing
Beautiful resort in an amazing location. The man at reception was very friendly and helpful. Look forward to going back for a longer stay.
Stayed in December 2023
Reviewed: December 16, 2023
Robert
AustraliaThe wifi was really bad
Overal relaxing place to be and close to beach
Stayed in December 2023
Reviewed: December 13, 2023
Chand
AustraliaDidn’t like the food and not a great kitchen service staffs.
Great location. Great place for leisure time with friends. Like activities and games at place.
Stayed in December 2023
Reviewed: December 11, 2023
Christina
AustraliaThere’s nothing I didn’t like. It was a good experience.
Great location. Clean room. Great facilities. Great service.
Stayed in December 2023
Reviewed: December 9, 2023
Heidi
AustraliaGreat for family. Definitely coming back for a longer stay
Stayed in December 2023
Reviewed: December 9, 2023
Giuseppe
AustraliaThe hotel looked very run down. Can us a good face lift
Location
Stayed in November 2023
Reviewed: December 1, 2023
Nicki
AustraliaGreat location right by the beach. The restaurant food was exceptional and super friendly staff. Would highly recommend to anyone passing through our visiting the area.
Stayed in November 2023
Reviewed: November 28, 2023
Donna
AustraliaWe couldnt work out the air-con. We left the door open and a bush turkey came in and scoffed our biscuits and coffee granules. We thought this was hilarious and we should of kept the door closed. We could of hunted him out but it was no big deal. Place is a bit outdated and there is 3 levels of fountains in the foyer that are empty. Didnt affect our stay at all.
$200 for 3 people, clean comfortable room with big TV. 2 queen beds. doors open onto a pleasant grassy garden area. The property is beach front and you can walk down to a beautiful beach. $30 each for a big breakfast. We also had dinner which was very nice. Quality steak and lamb, can highly recommend just popping in for dinner if you were staying in Coffs. Nice big towels. Staff were lovely. looked like it had a really good gym facing the ocean area, we didnt use it.
Stayed in November 2023
Reviewed: November 22, 2023
Saini
AustraliaNothing
Everything
Stayed in October 2023
Reviewed: November 21, 2023
Scott
AustraliaThe bed was very uncomfortable and was itchy
The food was okay.
Stayed in November 2023
Reviewed: November 21, 2023
Andrew
AustraliaReception, stink of chlorine, bar
Room, pool, beach
Stayed in November 2023
Reviewed: November 20, 2023
Patricia
United KingdomThe hotel communal areas were dirty and smelly. Reception staff were rude and unhelpful. Pool area was dirty and unkempt. Loungers old and in disarray. Had to make a reservation for dinner. Dutifully complied. 7:00. Arrived, restaurant 3/4 empty Given table facing a wall. As a solo traveller not best spot. Waited 40 mins. No service. Only 35 other people In restaurant made to accommodate 100’s Spoke to various other guests equally disappointed and dissatisfied.
I booked my room via Ocean view via Booking.com. The room I was all allocated did not only NOT have an ocean view it was the room furthest away from all amenities and isolated at end of highest corridor. No rooms near me where occupied I asked to be moved nearer to amenities. I informed hotel was full A further manner of staff said less than 50% occupancy. Believe I was allocated worst room because booked via Booking.com.
Stayed in November 2023
Reviewed: November 20, 2023
Matthew
AustraliaThe room above our plumbing drips into the roof cavity half the night and kept me awake. Walls aren't insulated from noise, very loud.
Close to where I needed to be, food was good
Stayed in November 2023
Reviewed: November 19, 2023
Amy
AustraliaAs other reviews stated it’s just so run down. Walls are flaking with paint everywhere including the rooms. Mould everywhere outside and broken pavers, concrete everywhere. Would have been a nice hotel back in the day but it needs a revamp. Most staff were nice. Man on reception was quite rude. Pool area and gym is old and run down. We didn’t want to you the facilities as it just didn’t seem clean or inviting. With a makeover this place could be wonderful again.
Location is wonderful with a walk to the beach. Room was big and clean. Unfortunately that’s about it.
Stayed in November 2023
Reviewed: November 19, 2023
Elizabeth
AustraliaResort was very dated, could have had more variety in food choices In restaurants.
It was very clean, staff were very friendly.
Stayed in November 2023
Reviewed: November 18, 2023
Cathy
AustraliaBack room of resort, ground floor,no water or any views. Long way from town. Not good value for $200/ night
Clean
Stayed in November 2023
Reviewed: November 17, 2023
William
SingaporeFor a start, I paid extra for a sea facing view. I was given a sea facing view room when I checked in but no sea view. All blocked by trees! When I approach the reception, she told me they do not promise u can see the sea! Also, the fact that I book thru Booking.com, the priority is lower! After much talking, I manage to convince her to give me a room w the sea view. Btw, the hotel is very empty that day and they do t bother to arrange a sea view which I paid for!
Stayed in November 2023
Reviewed: November 17, 2023
Siobhan
AustraliaBeds were not comfortable Could hear people in room above walking/stomping until late hours Floor was rock hard (young daughter so always a worry of her rolling off the bed) Pool entrance on way back from beach didn't work Shower was so powerful (no matter how much you turned it on) and sprayed water all over the floor
Lots of facilities within the hotel Staff were lovely
Stayed in November 2023
Reviewed: November 12, 2023
Russell
AustraliaThe ONLY minor problem was operating the tv. Couldn’t get all the normal free to air channels. We tried & tried but no luck..
Having booked a beachside room was amazing. Went for a beach walk at sun up. Nice…
Stayed in November 2023
Reviewed: November 12, 2023
Scott
AustraliaAmazing location. Brilliant pool. Cocktail bar and restaurant out of this world. Service was exceptional
Stayed in November 2023
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