Some rooms are feeling a little tired/dated and while general cleanliness is good, a thorough deep clean would lift the standard of the rooms.

Location is excellent, parking is close by and good value. Staff are always fantastic, we stay here a few times a year.

Stayed in March 2025

Everything was fine for our needs.

Perfect location in Melbourne CBD with self contained facilities so we could easily prepare our own simple meals.

Stayed in April 2025

The shower didn't drain properly- so I could only shower briefly or risk flooding the bathroom into the carpet. This was a disappointment.

Excellent location adjacent to a fabulous restaurant and nearby to my meeting location.

Stayed in April 2025

Great location, very clean, staff very pleasant , spacious room with little kitchenette suited our needs for a short stay .

Stayed in March 2025

scissors in kitchenand more coat hangers, but was remedied quickly by staff

location, location, room good size, bed comfortable

Stayed in March 2025

Doesn’t really look like the pictures but still good value for money in a very good location. Make sure to choose the right room if you want one with a window. We didn’t really have one, but since we barely spent any time in the room it was ok.

Stayed in January 2025

No air con in the bedroom and only in the living area, meant I had to have the air con on high all night to to cool the bedroom.

Stayed in February 2025

We couldn’t log into Netflix on the tv but it wasn’t a big deal

The bed was surprisingly comfortable and the staff member that checked us in was beyond delightful, she was so kind.

Stayed in March 2025

Could have had some green tea, the electric jug was a bit leaky

Clean, location,

Stayed in March 2025

Bathroom and furniture needs a bit of an update

Comfort and spacious and great location, good thing as well is that you offer free laundry

Stayed in March 2025

One or two things were a little 'tired' but not so much as to impact our stay.

Excellent location in the heart of Melbourne, close to NGV, Fed Square, Arts Centre, shops, restaurants. Spacious room and very quiet despite its central location. Clean and comfortable. Excellent value.

Stayed in March 2025

Two beds joined together and quite uncomfortable

The price,location and the room was very clean and spacious

Stayed in March 2025

Room was clean and tidy but a little tired. I would have appreciated room service daily rather than every other day.

Excellent location and facilities. Staff were very accommodating and friendly.

Stayed in March 2025

The signage out the front is terrible and needs to have something done. I walked past the property twice without even realising it was right near me. Signage is on the wall out the front, who looks on a wall for signage, you look overhead or for at least a descent sign at the front instead of a small plaque/tile that unless you're right on top of it you can't read or see it. I had to call the hotel for help as I'd spent almost an hour trying to find the hotel

I was upgraded to a 2-bedroom apartment by receptionist as I've got mobility issues and forgot to request no stairs. She went beyond my expectations in so far as giving me the upgrade, so I didn't have to climb stairs. Location for me was perfect for my stay, close to public transport and if I was going, the theatres are right next door. Will stay again in the future.

Stayed in March 2025

There was a sewage smell from the toilet and was notable on the stairway.

Good sized apartment, comfortable bed with great pillows.

Stayed in March 2025

Great Location and value for money

Stayed in March 2025

Bed was very uncomfortable to sleep in

Room size and location

Stayed in March 2025

The bathroom step felt a bit hazardous and they could definitely use a fan!

Great location, bright rooms and lovely staff

Stayed in February 2025

The apartment I was in different from previous stay,had an elevated bathroom the step up to bathroom was a bit high so for anyone who has mobility problems or for the elderly it is not suitable. Not all rooms have the elevated Bathrooms. Also through no fault of the hotel outside my window at around 1.30am there were workers doing night shift and unfortunatly they were talking very loud none stop for a couple of hours so my sleep was interrupted Couldnt get back to sleep until they left.

This was my second time in this hotel. It had everything i needed mini apartment or studio apartment.It was Clean the staff were helpful and friendly good area close to shops, not far from train station.Theatre district.

Stayed in March 2025

Some of the fixture and fittings were a bit dated

Location was outstanding as it was so central to everything. We were able to go back during the day to drop shopping off, to rest and relax between activities.

Stayed in February 2025

Very dated furnishings, steep step up to the bathroom

Stayed in March 2025

Hotel reception staff were top class

Stayed in March 2025

Minor, but floor was quite slippery in the shower

Right in the middle of the city

Stayed in March 2025

Excellent location! Clean and comfortable room! Great value for money

Stayed in March 2025

air con a bit noisy

close to everything we wanted to see in the city.

Stayed in March 2025