Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Australia hotel reviews
  4. Australia hotel reviews
  5. Reviews of Hotel Collins

Reviews of Hotel Collins This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

182 Collins Street, 3000 Melbourne, Australia

Review Score

Based on 3552 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.6

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 8, 2025

    9.0
    Great location, clean comfortable rooms and good service
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location, clean and comfortable

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Good place for an overnight stay in the heart of Melbourne’s CBD.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Very little. Except. The bed was way too soft. The freezer in the fridge was so frosted up that you couldn’t put an ice tray in it. Minor inconvenience. Reception told.

    Good central location in Melbourne cbd, good sized room/bathroom.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    7.0
    Clean, great location
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for Comedy Festival season. Theatres opposite, right and left. It was like the Paris end of that street had insomnia ; constant human traffic. Hotel room at back of building - no view except for neighbouring building walls, scaffoldings, a couple of pigeons. Not sure if other levels of floor had wheelchair access or not for the hallway outside rooms have split level. Our room had split level separating lounge and bathroom/toilet. Facilities were great for room except for wall plugs not working. Don't expect USB plug ins for charging phones or other devices.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    7.0
    Adequate for overnight stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The room was tidy and large. The two single beds pushed together were uneven in height making it pointless at one bed. One bed was very uncomfortable. There was a terrible sewage like smell throughout the hallway but thankfully not in the room. The bedroom faced an alleyway that has noisy activity until late and lights on all night.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    Great location, clean, comfortable and good value for money. Reception staff were lovely - friendly
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom drains were very smelly

    Great location, clean, comfortable and good value for money. Reception staff were lovely - friendly and helpful

    Stayed in April 2025

  • Reviewed: April 3, 2025

    8.0
    Great location & staff is what keeps us coming back for now.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    Some rooms are feeling a little tired/dated and while general cleanliness is good, a thorough deep clean would lift the standard of the rooms.

    Location is excellent, parking is close by and good value. Staff are always fantastic, we stay here a few times a year.

    Stayed in March 2025

  • Reviewed: April 3, 2025

    8.0
    A fantastically located great value gem close to everything.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fine for our needs.

    Perfect location in Melbourne CBD with self contained facilities so we could easily prepare our own simple meals.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    7.0
    Very good sleep, comfortable bed value for money top location.
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didn't drain properly- so I could only shower briefly or risk flooding the bathroom into the carpet. This was a disappointment.

    Excellent location adjacent to a fabulous restaurant and nearby to my meeting location.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Flower Show stay over
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location, very clean, staff very pleasant , spacious room with little kitchenette suited our needs for a short stay .

    Stayed in March 2025

  • Reviewed: March 31, 2025

    9.0
    very enjoyable stay, great location +++
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights

    scissors in kitchenand more coat hangers, but was remedied quickly by staff

    location, location, room good size, bed comfortable

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Doesn’t really look like the pictures but still good value for money in a very good location. Make sure to choose the right room if you want one with a window. We didn’t really have one, but since we barely spent any time in the room it was ok.

    Stayed in January 2025

  • Reviewed: March 27, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No air con in the bedroom and only in the living area, meant I had to have the air con on high all night to to cool the bedroom.

    Stayed in February 2025

  • Reviewed: March 27, 2025

    9.0
    A very pleasant stay. I was really happy with it.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t log into Netflix on the tv but it wasn’t a big deal

    The bed was surprisingly comfortable and the staff member that checked us in was beyond delightful, she was so kind.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have had some green tea, the electric jug was a bit leaky

    Clean, location,

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    very pleasant
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 5 nights

    Bathroom and furniture needs a bit of an update

    Comfort and spacious and great location, good thing as well is that you offer free laundry

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    We had a very comfortable stay in an ideal location, close to all attractions in central Melbourne.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night

    One or two things were a little 'tired' but not so much as to impact our stay.

    Excellent location in the heart of Melbourne, close to NGV, Fed Square, Arts Centre, shops, restaurants. Spacious room and very quiet despite its central location. Clean and comfortable. Excellent value.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Two beds joined together and quite uncomfortable

    The price,location and the room was very clean and spacious

    Stayed in March 2025

  • Reviewed: March 21, 2025

    7.0
    Good location and everything a visitor to Melbourne would need.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was clean and tidy but a little tired. I would have appreciated room service daily rather than every other day.

    Excellent location and facilities. Staff were very accommodating and friendly.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Staff were fantastic and went above and beyond expectation. Happy to recommend Hotel Collins
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night

    The signage out the front is terrible and needs to have something done. I walked past the property twice without even realising it was right near me. Signage is on the wall out the front, who looks on a wall for signage, you look overhead or for at least a descent sign at the front instead of a small plaque/tile that unless you're right on top of it you can't read or see it. I had to call the hotel for help as I'd spent almost an hour trying to find the hotel

    I was upgraded to a 2-bedroom apartment by receptionist as I've got mobility issues and forgot to request no stairs. She went beyond my expectations in so far as giving me the upgrade, so I didn't have to climb stairs. Location for me was perfect for my stay, close to public transport and if I was going, the theatres are right next door. Will stay again in the future.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    7.0
    Business trip to Mel CBD
    • Business trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a sewage smell from the toilet and was notable on the stairway.

    Good sized apartment, comfortable bed with great pillows.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Great Location and value for money

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was very uncomfortable to sleep in

    Room size and location

    Stayed in March 2025

  • Reviewed: March 13, 2025

    7.0
    Great location and excellent value for money
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom step felt a bit hazardous and they could definitely use a fan!

    Great location, bright rooms and lovely staff

    Stayed in February 2025

  • Reviewed: March 10, 2025

    8.0
    Good for one night
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night

    The apartment I was in different from previous stay,had an elevated bathroom the step up to bathroom was a bit high so for anyone who has mobility problems or for the elderly it is not suitable. Not all rooms have the elevated Bathrooms. Also through no fault of the hotel outside my window at around 1.30am there were workers doing night shift and unfortunatly they were talking very loud none stop for a couple of hours so my sleep was interrupted Couldnt get back to sleep until they left.

    This was my second time in this hotel. It had everything i needed mini apartment or studio apartment.It was Clean the staff were helpful and friendly good area close to shops, not far from train station.Theatre district.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Great location, very spacious and comfortable for a family of 4
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Some of the fixture and fittings were a bit dated

    Location was outstanding as it was so central to everything. We were able to go back during the day to drop shopping off, to rest and relax between activities.

    Stayed in February 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: