13 Shepherd Street, Darwin CBD, 0800 Darwin, Australia
#83 of 220 hotels in Darwin
Guests' ChoiceBased on 2256 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.5
Staff
9.2
Value for money
8.7
Free Wifi
8.4
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End of dialog contentReviewed: June 8, 2023
Kamontip
AustraliaNeed better options for breakfast, happy to pay extra.
Nice and clean hotel with good price.
Stayed in June 2023
Reviewed: June 8, 2023
Samantha
AustraliaCould hear external noise from other rooms which was a little frustrating.
great place to stay, staff were really lovely. room wasn’t amazing, but I was happy for the price (shower a little dated).
Stayed in May 2023
Reviewed: June 8, 2023
Marian
AustraliaThe hotel takes money for deposit/surity $100 but doesn't pay back on time. The corridor didn't have fresh air, there is a smell that is not welcoming
Proximity to everything and quiet and safe place to be
Stayed in June 2023
Reviewed: June 4, 2023
Vicki
Australialocation was great. was clean, comfortable and staff were friendly.
Stayed in June 2023
Reviewed: June 2, 2023
Brenton
AustraliaBath spout impedes comfortable use of the shower.
Included breakfast was convenient
Stayed in June 2023
Reviewed: May 29, 2023
Nerida
AustraliaThe shower was over the bathtub, narrow, & the bathtub surface curved & slippery. This could too easily be a significant risk to anyone with mobility issues, aging factors such as arthritis, or anyone with hip or spine or knee issues, for whom climbing in & the getting out of the tub is not easy, & the tub is slippery when wet making the risk of a fall or similar injury quite a significant potential. There was one railing on the wall to hold when getting in or out.
The staff were extremely helpful. Room clean. room service prompt. Reception staff very helpful. A special mention goes to Belle (Mirabelle) in the breakfast dining room. Consistently friendly, welcoming & greeting each person as they entered the dining room, always smiling and happy to help, and then thanked each person as they left to begin their day, & all the while actively attending to her duties in keeping the tables cleared & clean, & breakfast items replenished. She is an asset to the Hotel.
Stayed in May 2023
Reviewed: May 28, 2023
Janice
AustraliaUnfinished, mainly no kitchen items.
Comfortable room and great bed
Stayed in May 2023
Reviewed: May 27, 2023
Thomas
GermanyLocation close to busstation & shops & Restaurants.
Stayed in May 2023
Reviewed: May 27, 2023
Marie
New CaledoniaSpecial thanks to Ahmed at the reception desk whose kindness and help were of great human qualities
Stayed in May 2023
Reviewed: May 26, 2023
Jacquelyn
AustraliaWalls are very thin and you can clearly hear the room next door.
Stayed in May 2023
Reviewed: May 26, 2023
Valerie
FranceCleanliness of floors average (but was labor day week-end so not sure cleaners worked every day). Only 1 bedside lamp and powerpoint around the queen bed (struggled with chargers). Not enough powerpoints in room in general. Breakfast very basic (quality and variety could be improved : veeeery bad coffee, bad orange juice...)
1 closed room inside the room for the 2nd bed. Comfortable beds. Aircon working ok. 24/7 staff. Breakfast included in the room rate as most other hotels would not have it.
Stayed in May 2023
Reviewed: May 25, 2023
Sandra
Australiano plates or cutlery in room
lift and washing facilities.
Stayed in May 2023
Reviewed: May 24, 2023
Ronald
AustraliaThe shower, being set up for disabled use, when being used did cover 90% of the bathroom floor with water. It was a minor inconvenience.
Comfortable Bed in a room with the correct temperature setting. Reception staff were very friendly and helpful. They were excellent.
Stayed in May 2023
Reviewed: May 23, 2023
Cynthia
AustraliaOn arrival we didn't get any instructions on using your room key to get to your floor in the hotel. After two goes another guest explain it to us
Rooms were a good size and clean. The microwave and dinnerware and cutlery were an excellent bonus. Nice quiet location.
Stayed in May 2023
Reviewed: May 23, 2023
Sonya
AustraliaShower spills all over the floor Bed comfort was poor
24 hr reception as we arrived on a 1.30 flight Spacious room
Stayed in May 2023
Reviewed: May 21, 2023
Bridgette
Australiathe pool area was a little dated and there was no secure outdoor parking in the area so we did hear a lot of car alarms going off through the night
the free continental breakfast and comfortable beds were great value
Stayed in May 2023
Reviewed: May 21, 2023
Richard
United Kingdomclean, tidy, great value for money
Stayed in May 2023
Reviewed: May 20, 2023
Razva1981
United KingdomIt does what it says, maybe it will be nice to have a bigger pool. It will be nice if they could organise a pick- up from the airport or drop of there.
Great place to stay in Darwin, not too far from the city center, you can walk to all main attractions in town. Halfway between east part of city center and the west part. Room is clean, modern, has a balcony, ac blows cold air. Quiet inside the room, i didn't hear much noise from the other rooms or from the hallway. They have a small pool, but i didn;t have time to swim. I had to wake up in the morning so i didn't try their breakfest. Reception i think is 24 hours and you can check late at night or check out yearly morning. I think there is an underground car park but check if you have a big truck, i not sure you can drive it in . I would stay again at this place, no need to look any further.
Stayed in March 2023
Reviewed: May 17, 2023
Lesley
AustraliaWas just a bit noisy. Doors slamming. And heard ppl next door .
Stayed in May 2023
Reviewed: May 17, 2023
Fredricks
AustraliaFire Alarm that went off due to steam from someones bathroom
Location
Stayed in May 2023
Reviewed: May 17, 2023
Sarah
Australiathe breakfast set up was dysfunctional. no logical sequence to the set up making it clunky.
location. quiet and comfortable
Stayed in April 2023
Reviewed: May 13, 2023
Melinda
AustraliaAll good
Stayed in May 2023
Reviewed: May 12, 2023
Mark
Australiano coco pops as a choice for breakfast cereal
convenient location, secure carpark
Stayed in May 2023
Reviewed: May 10, 2023
Jude
AustraliaBreakfast was included but it would’ve been nice to get lunch or dinner at a restaurant on the premises. No cutlery supplied which made it difficult when I bought a takeaway back to my room for lunch or dinner. No services on Sunday to make up the rooms.
The bed was the best but I booked a “superior” room expecting it to be a bit bigger than it was.
Stayed in May 2023
Reviewed: May 7, 2023
Sandip
AustraliaShould provide drinking water bottles. The reception area or the lobby should have extra space.
Room sizes are good. Excellent cleanliness. Nice and comfortable bed. Location is good too. Complementary breakfast was superb.
Stayed in May 2023
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