The Spring Hill Loop free bus service was directly outside the hotel and was so convenient to get to Queen street shopping and the Centre of town.

Stayed in October 2023

Nothing, other than the safe was on the blink. I mentioned this to the reception member on checking out, Zack, who was a very friendly guy and made us feel welcome on arrival. Zack said he would have it repaired immediately. Will stay again.

They took special care to supply a lovely room satisfying our particular requests for myself and my husband who has arthritis. The room was much nicer than we expected, very spacious, very high ceilings, lovely tall height doors, which opened which we also like, out on to a little balcony. Separate dual vanities in bathroom, with a separate room for the toilet. Wall dispensers for hand and bath wash, shampoo and conditioner. Nice modern kitchen with microwave, cold mini fridge, Nespresso machine supplied with capsules. Individual air con controls. Did not have to empty our own rubbish which is unusual these days. Quiet location, with free circle bus at door which takes you down into the city, the city stop being across from a Woolworths supermarket and Big W store or one stop prior drops you right at Brisbane Central Railway Station. There is a restaurant downstairs on street level below the Johnson and cafes across the street.

Stayed in October 2023

The rooms were surprisingly large

Stayed in September 2023

Spacious room

Stayed in September 2023

Had a few issues checking in - rooms not cleaned

Very comfortable, very easy to find, easy access, close to shops and popular areas

Stayed in September 2023

Room configuration slightly awkward. Parking tight and difficult.

Stylish and comfortable. Staff lovely.

Stayed in August 2023

The parking is horrendous, $30 a night when the listing said it included parking. We were given the bill at the end and I was quite disappointed.

Good location, nice place

Stayed in September 2023

The BBC World News channel wasn't working on the TV, but that's probably a Foxtel issue. Pool was lovely, but just too cold to be enjoyable when we stayed. And the 'view' from our room wasn't great - we overlooked a carpark. Very minor gripes though for what was a great place.

Room was huge, and so was the bed. The 'view' was of a car park, which wasn't great. But nice to have a balcony at least. Rooms were nice and quiet, as was the whole property. Pool area was nice - although I couldn't see where you could get a pool towel, so we brought the ones from our room. Pool was massive, but FREEZING! I guess that make sense if you're swimming laps - but for the casual swimmer who just wants a comfortable dip, it was a little bracing. Given there's no food service at the hotel, having some kind of 'recommendation' booklet or list of preferred places around the area would have been handy.

Stayed in September 2023

The size of the bed and the position in a large room

Stayed in July 2023

Not being from the area, I wasn't sure where to park before I checked-in so had to drive around to find somewhere on the street. Once I checked-in, I was able to pay for a car park but it would have been helpful to know where to park before this.

Size of the room for 2 people was excellent and exceeded expectations. The room was comfortable and clean and we had a really good sleep. Check-in and Check-out process was easy and positive.

Stayed in August 2023

Pool was not heated in winter

Relaxing retreat!

Stayed in September 2023

shame they had it looking over the carparking

room was comfortable

Stayed in August 2023

Bed was comfortable but maybe a little too soft for my back but that’s my own issue.

The room felt generous in size and bathroom set up was great too. Loved the terrazzo

Stayed in August 2023

Early check in for an international guest who landed at 7am - wasnt even given a key to pool area.

Art series are always a good choice. Can walk to most places from this one and love the pool. Room spacious and comfortable. Have stayed before and would do so again.

Stayed in August 2023

I know this is a thing with Brisbane - limited venues to eat at on a weekend - No in room dinning is an issue when you can’t access a restaurant because they are all closed

Comfort pool and size of bedroom

Stayed in August 2023

The check-in was a little bit late but as we were not in a rush we went to have lunch and left our luggage at the reception.

The staff were very helpful and gentle. Rooms were spotless when we arrived. Location was great, short distance walking from central station 🚉. There is, also, a bus stop just in front of the hotel. The restaurant downstairs the hotel is a must to do, they serve the sea food straight from the bag to the table. We had breakfast at sisco cafe which was great but there is another restaurant-cafe which has Colombian food, so we had our second breakfast there.

Stayed in July 2023

Shower was broken and no guidance on using lifts or entry to pool etc , robes would be good for pool

Stayed in July 2023

It took too long to get the rooms cleaned each day. Some says they came in to clean in the evening. Some days they did not come at all

walking distance to everything, great pool

Stayed in July 2023

Would have loved the pool to be heated, it was way too cold to use and I booked the hotel so I could do some laps. I also thought the amenities should have been in the room already instead of a “call for delivery to room” approach. If I’ve stripped off for a shower I need my shower cap then and there, I’m not going to call someone and get dressed again to receive it.

Loved the nice art, especially the touch of including a small blank canvas in the room to encourage guest creativity. Was thrilled to see a spin bike in the gym! Spacious rooms, friendly staff, included a cute gift for my birthday :) quiet neighbourhood so we could get some sleep at night.

Stayed in July 2023

Parking fee was a surprise to my friend

Location and size of room

Stayed in July 2023

Quiet clean

Stayed in June 2023

It was a little noisy due to nearby construction & a rowdy group of travellers staying in adjacent rooms. The container comprising moisturising cream in the bathroom was also empty.

My room was impeccable.

Stayed in June 2023

Surcharge on card.

Staff were good and friendly and helpful. Room was spacious and clean. Bed was good. Only a short stay so hard to comment further. I get annoyed with surcharges on cards particularly when cash is not an option.

Stayed in June 2023

Disabled bathroom

Stayed in June 2023

The car park is so tight

Good location. Good size, clean room.

Stayed in June 2023