1917 - 1921 Gold Coast Hwy, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia
#96 of 123 hotels in Gold Coast
Guests' ChoiceBased on 590 hotel reviews
7.5Cleanliness
7.6
Comfort
7.9
Location
8.8
Facilities
7.8
Staff
8.6
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 27 December 2024
Pavan
Australia- Don't go by the pics.. no way close to the pics shown on booking.com. - Our apartment was located on the 2nd floor with no elevator. Had to carry all the luggage from basement to 2nd floor - The apartment was dirty.. there was dust everywhere, including the bed. - Don't even ask about the kitchen and bathroor.. probably hasn't been rennovated in the last many many years Overalm pathetic for its price. Wouldn't recommend
- Location.. walabke to the beach - Wifi was very good - Despite a holiday and reception being closed, the check-in was smooth. Thanks for the clear communication.
Stayed in December 2024
Reviewed: 12 December 2024
Tammy
AustraliaShouldn’t be called a resort Units need a thorough clean. Very dirty. Nobody working there could help us when we needed help. Never got fresh towels. We had to make up our daughter’s bed ourselves. Not enough coffee and sugar left in the room for the stay. We had to take out our own rubbish. Very overpriced for what we got. The photos on bookings.com are nothing like this place. Update photos so people are not fooled. Places closer to Surfers Paradise with services room and nicer where cheaper. I’d recommend don’t stay here.
Nothing
Stayed in December 2024
Reviewed: 10 December 2024
Dorothy
United KingdomNothing
Location perfect.
Stayed in December 2024
Reviewed: 10 December 2024
Trudie
AustraliaVery clean
Staff very helpful
Stayed in November 2024
Reviewed: 3 December 2024
Lareina
AustraliaThe accommodation needs a proper dusting. Carpets and furniture needs to be replaced not worth the money spent on the unit. They not only look old but look dirty.
Location. Close to the beach.
Stayed in December 2024
Reviewed: 21 November 2024
Pernille
NorwayThe room was dirty. Dirty in the shower and in the kitchen as well. It felt like we were staying in someone’s home.
Decent location.
Stayed in November 2024
Reviewed: 15 November 2024
Dale
New ZealandThe location suited me well as I walked everywhere. The pool was great. Loved staying here
Stayed in November 2024
Reviewed: 9 November 2024
Harriet
New ZealandLoved the friendly atmosphere, location was great and accessible to everywhere we wanted to go
Stayed in November 2024
Reviewed: 28 October 2024
Shaylene
Australiawhen we arrived in unit 7 the lounge is very old & the fabric/vinyl is split the fridge wasn't cleaned properly,there were 2 dead cockroaches next to the microwave,the kitchen cupboards & draws on the inside wernt clean,we also had to wash everything before we used it.in the bedroom the bed blanket wasn't clean, bedside table and mirror wardrobe had dust everywhere. the shower has mould everywhere I had to wear thongs to shower.the bathroom needs a major upgrade. on there website it says no pets allowed but there were pets there.and the howling the dogs were doing when the owners wernt there. we also seen 2 rats running around near the office. the spa and pool had sand in the bottom of it so we didn't stay in it for very long. was told that since we were staying for so long that they would give us fresh sheets but they never changed them. they have a after hours phone number but they dont answear the phone call nor respond to missed calls. these apartments needs major upgrade
the bed was comfotable, sheets,towels where clean.pillows were okay but they need to supply better quality pillows.the washing machine had water coming out of the bottom of it on first day.so ren offered to wash out clothes for us.
Stayed in October 2024
Reviewed: 26 October 2024
Ciara
United KingdomNothing. Hosts were great, communication was 10/10 and super easy.
Property was perfect! Everything you needed and lovely to have a balcony! Outside space is always a plush
Stayed in October 2024
Reviewed: 24 October 2024
Asimina
AustraliaThe resort's amenities, such as the pool and spa, were top-notch and offered great opportunities for relaxation. Plus, the location was ideal, with easy access to beautiful beaches and local attractions. Overall, my experience was memorable, and I left feeling refreshed and happy.
Stayed in October 2024
Reviewed: 20 October 2024
Sue
AustraliaIts so cen
Stayed in October 2024
Reviewed: 8 October 2024
Melinda
AustraliaBeautifully furnished and spacious
Stayed in October 2024
Reviewed: 7 October 2024
Vinal
New ZealandEverything about Gold Coast very fabulous place
Lovely place with clean beaches and the location is fabulous
Stayed in October 2024
Reviewed: 2 October 2024
Jill
AustraliaRoom was awful dark and dingy, smelt terrible, stains on carpet, mould in bathroom, made you feel uncomfortable like you were going to catch a disease. Horrible, we would have left except arrived late at night in tropical storm. Will never stay there again.
Pool was nice however tiles missing everywhere, needed lots of attention
Stayed in September 2024
Reviewed: 1 October 2024
Brian
AustraliaIt’s on the main highway, so there was a bit of noise and there is a walk to the main shops.
Once inside It felt private and secluded, and the heated pool and spa is great.
Stayed in September 2024
Reviewed: 22 September 2024
Brendan
AustraliaMINOR: Walking to and from underground carpark with luggage etc was a bit of a pill
Great location and amazing facilities Room had everything you could ask for Will be back for sure
Stayed in September 2024
Reviewed: 19 September 2024
Kate
New ZealandNothing it was perfect
Love how friendly and welcoming everyone is and ideal location.
Stayed in September 2024
Reviewed: 13 September 2024
Lorraine
South AfricaVery clean and quiet at night.
Stayed in September 2024
Reviewed: 9 September 2024
Debra
AustraliaThird floor no lift. Bed uncomfortable, apartment very much in need of renovation and more thorough cleaning.
Location
Stayed in September 2024
Reviewed: 7 September 2024
Taylor
AustraliaOlder style property, could be renovated but not complaining for the price.
Really great value for money. The apartment was a great size and within walking distance to everything in Burleigh. Staff were very efficient with communication and kind on arrival.
Stayed in August 2024
Reviewed: 23 August 2024
Michelle
AustraliaThe apartment was falling apart. Carpets where filthy, beds hard. Kitchen was dirty and falling apart.
Close to where needed to be
Stayed in August 2024
Reviewed: 18 August 2024
Kye
AustraliaVery friendly management,
Stayed in August 2024
Reviewed: 17 August 2024
Marnie
AustraliaNothing
Modern and clean
Stayed in May 2024
Reviewed: 8 August 2024
Amy
AustraliaI had booked for 4 adults & 3 children. When we arrived they had two 1 bedroom units booked to us. I had to make up the sofa bed for 2 of my kids & made up a make shift bed on the lounge for the youngest. It cost more than $600 for the 1 night. The lights didn’t work in the bedroom, the microwave didn’t work & the fan also didn’t work.
The pool was lovely & warm. The resort it close to where the function was we were attending.
Stayed in August 2024
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