2 Helmet Street, 4877 Port Douglas, Australia
#111 of 225 hotels in Port Douglas
Guests' ChoiceBased on 48 hotel reviews
8.9Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
9.1
Staff
9.4
Value for money
8.8
Free Wifi
5.0
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Showing 1 - 25
Reviewed: January 3, 2025
Maree
AustraliaNothing. Could not fault this property or the hosts at all
Everything! We had all we could possibly need and felt very comfortable and at home here.
Stayed in January 2025
Reviewed: December 28, 2024
Melissa
AustraliaThe code for the gate was either incorrect or door broken , we found a way to get it open, however no answer from owners when we called.
Beautiful location, plenty of room
Stayed in December 2024
Reviewed: November 14, 2024
Donna
AustraliaThe cockroaches, which I realise are a tropical hazard
Property was spacious private and had everything we needed , the pool was very welcome. It was lovely to be so close to the beach.
Stayed in November 2024
Reviewed: November 12, 2024
Renee
AustraliaOur checkin msg indicates that guests will only be supplied with enough toiletries; coffee etc to last 2 days even though we had booked for 3 and Only 1 dishwasher tablet was given- that’s the only thing that put a dampener before you walk in the door. But we loved our stay
Fantastic location for our outrigger event, less than 10mins drive to town and caters for large groups
Stayed in October 2024
Reviewed: October 25, 2024
Yasmin
AustraliaPool noodle flakes in the pool
The space and style
Stayed in October 2024
Reviewed: October 18, 2024
Kate
AustraliaNothing
Everything was spectacular
Stayed in October 2024
Reviewed: September 29, 2024
Daisuke
JapanIt's beatiful room.
Stayed in August 2024
Reviewed: July 17, 2024
Rosanna
AustraliaThe house was wonderful for a family with teenagers, plenty of room for meal prep and space to stretch out. The location was fantastic with direct access to 4 mile beach.
Stayed in July 2024
Reviewed: June 12, 2024
Bree
AustraliaIf anything the property could use some upgrades, the kitchen draws were quite difficult to pull in/ out. This didn’t effect our stay in anyway but you can tell they’ve aged a bit.
We loved the location, the patio area was amazing and perfect for a bbq dinner for the 7 of us.
Stayed in June 2024
Reviewed: June 3, 2024
Kyeisha
AustraliaNot all beds were made up.
Amazing property! Great location. Exceeded expectations
Stayed in June 2024
Reviewed: April 2, 2024
Darcy
AustraliaLittle bit messy but oh well
-The pricing -The area -the house
Stayed in April 2024
Reviewed: January 12, 2024
Shelly
AustraliaThe wifi was poor and slow. The BBQ lighter switch is broken so we had to use a lighter which flamed up as it connected to the gas. Could have caused burn injury. A privacy door to the main ensuite would have suited us better.
The house was amazing. Lots of room and areas to relax. The kids loved the lap pool.
Stayed in January 2024
Reviewed: October 25, 2023
Riley
AustraliaLocation was amazing. Quiet and only 5-10mins from main street of Port Douglas.
Stayed in October 2023
Reviewed: June 13, 2023
Lionel
Australiathe cleaning
The size the location the extra bathrooms
Stayed in June 2023
Reviewed: May 31, 2023
Lucia
AustraliaDefinitely a must stay for large groups, Phil is the perfect host, it was so nice to meet you Phil. A beautiful home away from home. Perfect location. Kitchen's has everything you'll need to cook for a large family. Every bedroom has own ensuite. Perfect for large groups or family, big enough that your not in each other's hair. We had a group of 6 (family), yet we didnt even need to use kitchen and lounge upstairs. As well as 2 extra toilets. We are definitely coming back next year. Thank you so much Phil for allowing us into your home. See you soon
Stayed in May 2023
Reviewed: January 27, 2023
Patrick
AustraliaCould do with a little bit of minor maintenance. If you don't have your own transport its a little easy from the centre of town.
Very large home with two kitchens, 3 bathrooms and a massive living area. The pool was so much fun and great having it all to ourselves. Close to a park and a beautiful beach.
Stayed in January 2023
Reviewed: January 14, 2023
Rachel
Australianothing
The property was spacious, well equipped and there is an enormous amount of space for couples, friends or families. The pool was huge and the perfect temperature and had shade and sun. the house was also close to the beach and amenities and well equiped the owner was super flexible and helpful and responded to any requests straight away which we really appreciated A great holiday experience and great value
Stayed in January 2023
Reviewed: November 14, 2022
Nicola
AustraliaSpacious and a great layout!
Stayed in November 2022
Reviewed: September 5, 2022
Chad
Australiacan be a bit loud with the pub across the road.
the pool was amazing for the kids. phill the owner was very accomodating as well.
Stayed in September 2022
Reviewed: July 13, 2022
Marissa
Australialoved everything!
Stayed in July 2022
Reviewed: May 9, 2022
Memori
Australiait was so big, particularly for my group of five but that’s not necessarily a bad thing haha
massive holiday house, perfect for families, right at the end of four mile beach. a home away from home with all the amenities at your fingertips ! The host was also super easy to communicate with and I appreciated his prompt responses!
Stayed in May 2022
Reviewed: April 17, 2022
Behruz
Australianot so comfy beds
great location
Stayed in April 2022
Reviewed: May 9, 2024
Stephen
AustraliaThe beds were too small for adults and the linen was not good.
The place was very clean and everything was supplied for self contained living.
Stayed in May 2024
Reviewed: January 8, 2024
Shona
AustraliaThe property smelt of damp and mold, even with the doors/windows open during the day the smell did not go away. There were patches of black mold on the curtains and ceiling. The linen provided was stained and smelt damp. The bed in the main room was small and very very hard and uncomfortable. My partner ended up sleeping on the couch in the lounge to try and get away from the mold and because the bed was so uncomfortable. We (3 adults) all felt unwell and had coughs and sneezing when inside. In addition we paid for a 5 bedroom villa but we locked out of the upstairs of the property so could not use the balconies etc upstairs at all. Overall the property seemed run down in need of maintenance and a thorough clean. I messaged the property on our return but they have not responded. Very very disappointed.
The location was really good. The Cafe around the corner was a great find. The pool was a good size and we made a lot of use of it
Stayed in January 2024
Showing 1 - 25
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