Ordered room service dinner via the QR code on the tv but the kitchen didn’t receive the order. Waited an hour then rang them. Prompt service after that

Excellent breakfast. The location was very convenient to the city

Stayed in March 2025

Disliked how we had soap leftover from the last people Otherwise was great, we didn’t stay long as it was our wedding night

Stayed in March 2025

The bed was very soft and uncomfortable. I normally prefer a softer mattress but this was too soft.

Location was fantastic and the staff were very friendly and helpful.

Stayed in March 2025

The drains in bathroom didn’t drain in basin. Room smelt like sewage & the shower filled up and drained away slowly so next person had to wait until water had drained away

Stayed in March 2025

When we entered the room 405, we noticed that the drink glasses were still dirty and the bin hadn't been emptied by the previous guests. We reported this immediatley, as we weren`t sure whether the minibar would be charged to our bill. This was indeed the case, and we had to request an refund of $ 21.-- after our departure. The glass door to the veranda didn`t have a flyscreen and couldn`t be opened properly because the rollers were broken. The mattress was too soft for our liking.

The hotel has a nice river view and is close to Restaurants, Pubs and shops in walking distance.

Stayed in March 2025

Shower head may need to be replaced

Close to everything. Clean River views Great cocktails at restaurant downstairs

Stayed in March 2025

Very old fashion furniture needs updating to modern furniture and need to have breakfast every morning in the hotel

Great position and great view of the river

Stayed in February 2025

n/a

Everything exceeded expectation and it had been recommended by work colleague

Stayed in February 2025

The restaurant downstairs doesn't do breakfast room service which is a bit of a let down as there isn't to many super close places to get breakfast

My daughter liked the view of the Burnett River, she was excited to see it when she opened the curtains in the morning. The rooms are nice, id say they are the best in Bundaberg itself, they are slightly outdated to me but only because I stay in Brisbane, Sydney and Noosa often and in those places the hotels are in competition with so many others that they must stay up to date with the latest trends.

Stayed in February 2025

Noise from the pub across the road. Next time I will book a river room.

The room was large and clean and the bed very comfortable. The shower had terrific pressure.

Stayed in February 2025

Fire Alarm going off at 1am and having to sit in the gutter until Fire Brigade cleared the building. My husband is an amputee on crutches and had to travel down the fire stairs and hurt his knee. My fault as I did not request any special room but I also noted a lady in wheelchair was on our floor as well. No one marked off our names to ensure we were out or anything which I would have expected should there have been a real emergency situation. I undertand the alarm came from another room on the 3rd floor. Least it was a false alarm although an unnecessary cost to any business.

Stayed in February 2025

Nothing... was exactly what we had expected and paid for

Clean, convenient and affordable

Stayed in February 2025

Restaurant

Stayed in February 2025

Restaurant menu on the Internet was out of date, prices were actually higher.

Good location, clean, good value, large room

Stayed in February 2025

Room a bit dated but very clean

Excellent location with lovely views

Stayed in January 2025

The bed was terrible - really uncomfortable - way too soft!!

The staff were very polite and helpful. The location was great - pub right across the road. Secure car parking was provided.

Stayed in January 2025

Nothing really bed a bit soft but that is personal opinion.

Front desk staff excellent as was general manager. Had a problem needed to change from a two night stay to just one night as a planned excursion was cancelled due to the weather. Hotel said no problem but it had to go through booking.com. That is were problem had occurred they are not getting back to me or property.

Stayed in January 2025

Colour scheme. Couldn’t watch AppleTV.

Large rooms, well located and comfortable beds.

Stayed in January 2025

Not clean AC

Stayed in December 2024

It is looking a little tired. Unable to get breakfast

Location and staff

Stayed in December 2024

Staff were beyond helpful and the bed was so comfortable! Honestly the best sleep I’ve had in ages! Wifi was amazing and loved being able to stream to the tv.

Stayed in January 2025

Bathroom isn't very private

Lovely room, enough space for family of 4

Stayed in January 2025

Aircon vents need to be cleaned please.

Stayed in January 2025

The room served its purpose so things were ok

Great location overlooking the river, central to town.

Stayed in December 2024