The WiFi was very poor and kept on dropping out. The signage to find the hotel reception was a little hard to identify and the bed was very dippy (maybe it was broken). A tea towel and cloth would have been nice to have to clean up coffee spills on the bench.

The location, staff, and room were excellent. The rooms have been newly refurbished. They provided complimentary drinks at the bar upon arrival which was a nice touch.

Stayed in April 2025

No complaints. I did have to cover the sensor light in the TV to be able to sleep, but that's a 'me' thing. Others may like a bit of light in the room at night.

Clean and modern bathroom. Comfortable bed and linen.

Stayed in April 2025

Way too many stairs 😑 space on the one side of the bed was very restrictive.

Free drink vouchers.

Stayed in April 2025

Maybe its location and that the entrance and parking itself looks unsafe

Its price

Stayed in April 2025

Nothing

The hotel was close to everything. There was plenty of parking. The team at check in was friendly and helped me with check in. The room was clean and tidy and the bed was comfortable. The tv worked and there was plenty of tea and coffee. The pressure of the shower was good and had plenty of hot water.

Stayed in April 2025

Difficult to contact. Toilet blocked. Cockroach in room. Would prefer widows that can open.

Stayed in April 2025

No WIFI access in some rooms

Staff - very friendly and helpful

Stayed in April 2025

The fact my room was alongside a busy road.

It's modern up to date simplicity in the room, alongside its retro charm in the hotel. The stairwell even had the beautiful original vertical glass panels in the brick wall.

Stayed in April 2025

I love the place

Stayed in January 2025

The bed is very comfortable.

Stayed in April 2025

Air con and tv didn’t work in one of the rooms.

Rooms were clean and spacious.

Stayed in March 2025

Absolutely beautiful room and complex. So fresh and modern with great beds. The hotel doesn’t have a bistro though, just a few basic bar meals to sit beside pokies or have in room.

Stayed in March 2025

The entrance is quite confusing and was not what was expecting.

Really good for budget

Stayed in March 2025

Smoking section of the building was near the stairs. Entire building smelt of cigarette smoke.

Very comfortable room.

Stayed in March 2025

Location was great - even though the pub/facilities that were part of the complex were "busy", the room I had was tucked away at the back - quiet, clean and comfortable. Recommend highly.

Stayed in February 2025

Convenient location.

Stayed in January 2025

The entrance to the motel area is not obvious from the street. During the day you can enter from several unmarked doors on the street, which contain stairs leading to the reception. The reception is rarely staffed, but you can get assistance by calling a number. The other entries are through the sports bar and the smoking area, both of which take you through the gambling room. Please note that there is no lift, there are lots of stairs, and the accessibility ramp out the front of the sports bar is way too steep to be compliant. If you struggle with mobility, especially if you are a wheelchair user, do NOT stay here.

Great location close to South Bank. Good price. The rooms were clean and had air con. Despite being above the "VIP" gambling room, you couldn't hear any noises from the downstairs establishments. It is directly next to a BWS bottle shop if that's what you're looking for!

Stayed in February 2025

Good value and atmosphere.

Stayed in February 2025

There is a room door security issue to be aware of, as the door may not lock properly unless it is slammed shut. Thankfully, the issue can be checked and avoided by verifying the door's lock before leaving the hallway.

The location is convenient and the staff is helpful. There is also a bar available for guests who need to order food from the comfort of their room.

Stayed in February 2025

clean and tidy, nice rooms. own bathroom

Stayed in January 2025

Big affordable room for group. Apartment. Parking large and free. Modern room surprisingly nice. Free bottled water. Drink voucher given for pub downstairs was nice.

Stayed in December 2024

Being a pub there was a lot of noise, and a band playing until quite late on the night I stayed. But it's a pub with a music venue so it comes with the territory.

The quality of the room totally exceeded my expectations for a pub - and the room quality and cleanliness is far nicer than the public areas on the lower floor.

Stayed in November 2024

Very comfortable bed. Complimentary drink at the bar was a nice, unexpected surprise. No traffic noise.

Stayed in January 2025

The staff was kind and attentive. The facilities were spotless and clean, and the atmosphere was cozy and welcoming. The location was also convenient, making our stay very enjoyable.

Stayed in January 2025