1 William Street, 3000 Melbourne, Australia
#55 of 212 hotels in Melbourne
Guests' ChoiceBased on 5048 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
8.3
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End of dialog contentReviewed: 13 January 2023
Susan
AustraliaIt was a shame the restaurant was not operating.
Great location. Free tram close by. Reception staff were friendly and helpful. Lovely bonus of an upgrade to room with river view.
Stayed in January 2023
Reviewed: 13 January 2023
Haseeb
AustraliaWant to visit again. Great for family. Awesome service & staff. Good value for money.
Stayed in January 2023
Reviewed: 12 January 2023
Lisa
AustraliaThe noise of the trains early on the morning. It would have been good if the hotel cafe was open because we would have gone down there and had breakfast every morning.
The clean and spacious room and the location was fantastc. It was in walking distance to everything we wanted. The view from our Riverview room was amazing.
Stayed in January 2023
Reviewed: 11 January 2023
Mvtim
IndonesiaThe staffs are very helpful and friendly. Location is excellent and worth the money
Stayed in December 2022
Reviewed: 10 January 2023
Russell
AustraliaRestaurant was not open however we knew that in advance. Other wise no problems, if we go to Melbourne again we will stay here. Bit noisy when trains started up in the morning.
the room was 14th floor and over looked the river ,nice view. Smiling staff and very pleasant. Pool was great for the kids to relax in. The secure parking was a bit tight manoeuvring, however well worth the effort and cost.
Stayed in January 2023
Reviewed: 10 January 2023
Katie
SingaporeIt was quite noisy at night due to the frequent train lines which impacted our sleep quality. The sofa bed in the living room wasn't very comfortable.
Beautiful view of the Yarra river, very convenient location, spacious rooms, very clean, nice facilities (kitchenware, washing machine and dryer etc), parking available inside the same building, polite and helpful staff at reception (although the manager on duty appeared impatient and grumpy when we couldn't find a parking slot and asked for help)
Stayed in December 2022
Reviewed: 9 January 2023
Melanie
Australiagreat space in the apartment.
Stayed in January 2023
Reviewed: 9 January 2023
Debbie
AustraliaNA
location and comfort- staff very helpful with early check in -a big thanks to Arnie.
Stayed in January 2023
Reviewed: 9 January 2023
Maria
Australianothing
the view from the balcony was spectacular. room was clean and comfortable and good location. parking secure and readily available
Stayed in January 2023
Reviewed: 8 January 2023
Marcus
AustraliaThe only negative was the Wifi which was basically unusable. This should be standard in any city hotel so was pretty slack. The were LAN connections in the rooms but the hotel had no cables, also pretty slack. I could only work by hot-spotting off my phone
The staff were very nice and upgraded us to a one bedroom suite increasing the value for money. The location was very good, a short walk to Flinders Lane restaurants, Flinders station or across to Crown Casino.
Stayed in January 2023
Reviewed: 7 January 2023
Paril
Australialittle dated
good size room, good layout and great view
Stayed in December 2022
Reviewed: 7 January 2023
Go9ma
AustraliaIt smell bad in the bathroom.
Nice river view and good for family. My kids like looking at fire show in front of Crown hotel also indoor swimming pool is not too deep and warm.
Stayed in January 2023
Reviewed: 7 January 2023
Kathy
AustraliaBathroom was quite small, and entry to the shower was a struggle - even as an "average" sized adult I had to turn sideways to get in!
Convenient location. Close to trams, trains, and attractions.
Stayed in December 2022
Reviewed: 7 January 2023
Sally
AustraliaThe location was fabulous, view amazing and bed so comfortable!!
Stayed in January 2023
Reviewed: 6 January 2023
Julie
AustraliaThe location was perfect and had balcony...staff very welcoming and friendly checked in early and while room not quite ready we had access to pool then had our room ready hour and half early...Georgina very accomodating
Stayed in January 2023
Reviewed: 6 January 2023
Jane
Australianothing
close to everything, great views
Stayed in January 2023
Reviewed: 6 January 2023
Gloria
AustraliaThe sofa bed wasn't comfortable so need extra layers to make it softer and not so "springy". The train from flinders station is loud. Recommend higher floors. But if you are sleeping in the room and not on the sofa bed in the lounge then there is noise cancellation for bedroom windows. Restaurant and room service not available which would have been a convenience for young families.
You can pay for carpark. Veranda had view of the Yarra River for New Year fireworks. There is an indoor pool for families with kids. The kitchen is handy. Probably can do without daily room service but it is there.
Stayed in January 2023
Reviewed: 6 January 2023
Sharyn
Australianot the cleanest accomodation
room size and facilities was ideal
Stayed in January 2023
Reviewed: 3 January 2023
Scott
Australiathe car park was very hard to get out of
location, clean
Stayed in December 2022
Reviewed: 3 January 2023
Phuong
Australiagood value for money. very strong shower.
Stayed in December 2022
Reviewed: 1 January 2023
Catriona
Australiacentral and clean
Stayed in December 2022
Reviewed: 1 January 2023
Michele
AustraliaNothing comes to mind
The room was spacious, bed sheets so clean and comfortable and mattress very comfortable.
Stayed in December 2022
Reviewed: 30 December 2022
Priyantha
Australiaall good
nice river view, cleanliness, space and room arrangement.
Stayed in December 2022
Reviewed: 30 December 2022
Ellen
AustraliaParking super tight, but was lucky enough to have an amazing staff member direct me to an available space once I had arrived at the car park.
Great communication when trying to stay on the same floor as another couple I was going to a concert with. Super comfortable rooms - great size and awesome views.
Stayed in December 2022
Reviewed: 30 December 2022
Andrew
Australiaclean, comfortable and in a great location.
super location
Stayed in December 2022
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