Cannot think of anything we were very happy staying here using it as a base to sightsee and visit family.

Friendly staff, great central location in Melbourne CBD. Beds were made and we were provided with clean towels every day. In house restaurant served tasty meals

Stayed in November 2024

I guess the TVs can be updated with the latest...like Netflix and other stuff

I got upgraded to a studio unit, which was lovely. The apartment was lovely and spacious. The temperature could be adjusted and was perfect. I was too busy, hence could not check the pool :(

Stayed in November 2024

Location, room was great, spacious

Stayed in November 2024

No biscuits in the kitchen

Ok but overpriced$19 for 2 slices toast and not enough butter

Stayed in November 2024

Near the railway line so there is a bit of noise during the evening.

Comfortable stay, staff were friendly and helpful. I needed some bandaids for a blister and the front desk clerk was kind and found some for me. Location was convenient for where I needed to go.

Stayed in November 2024

Nothing that I can think of.

Location is very central to CBD. Tram stops a few minutes walk away. It's also walking distance from the Crown Casino area so very convenient for restaurants etc. We got upgraded to an apartment type room which was really nice.

Stayed in November 2024

Nothing..

Excellent staff, well situated

Stayed in November 2024

The train noise and the external aircon box right outside the bedroom window. Even though the windows were double glazed it was too close to matter!

Clean, tired and close to restaurants

Stayed in November 2024

This accommodation was a bit expensive & we weren’t aware that our 2 different rooms had sofa lounges and could have booked just 1, 2 bedroom apartment. Showers need updating, shower screen too small & water goes all over the toilet and floor.

The location was fabulous & we’ve stayed here before. Staff were lovely. Great space with kitchen & living area.

Stayed in November 2024

Reception staff were great,Neal was especially helpful.

Stayed in November 2024

Nothing

Everything was great, the staff, the location, the spacious suite, the restaurant.

Stayed in November 2024

The room, the breakfast the bar and the restaurant.

Fantastic bar and cafe. The consistency of quality for their breakfast and dinner menus was very unexpected.

Stayed in November 2024

Nothing to not like

The staff especially Elvi at reception was delightful ,she went out of her way to spoil us, as it was our wedding anniversary and she really looked after us ,making our stay exceptional .Williams restaurant on site was terrific we had great food there as Elvie suggested we could eat there while we waited for our room to be ready .So handy to restaurants and the city ,walking distance to trams and sightseeing. So clean and great size rooms.

Stayed in November 2024

The staff were extremely helpful, location was great and facilities were clean and had everything we needed. We received a free upgraded room. Room was much bigger than I expected for inner city hotel. Very clean and exceeded expectations.

Stayed in November 2024

Great hotel, Staff were friendly and helpful,, room was spacious, well appointed and super clean with a superb view. The hotel also has its own onsite parking which you dont need to reserve and is reasonably priced for Melbourne CBD. The park is quite tight but despite this, we did see people who had managed to park their utes! Location is also excellent - 10 mins walk from Southern Cross, close to Flinders Station and the Yarra River, and in the Melbourne CBD. .

Stayed in November 2024

The noise outside which is not anything to do with the property. Couldn’t fault it.

Convenient location. Had a pool. Lovely staff on reception and in restaurant.

Stayed in November 2024

Bathroom and vanity set up was a little odd and lightning over vanity not the best for doing make up.

Good location and very comfortable bed and a fantastic view.

Stayed in November 2024

Staff were friendly and very accommodating. Prime location, walking distance to tram stop.

Stayed in November 2024

No all was good. Happy to recommend.

Staff were very accommodating & friendly! We had a surprise Upgrade so I bought them Hot Jam donuts from Vic market. They inturn placed a bottle of champagne in our room. the room was very spacious, the location was great. Even on the skirt of the CBD the free tram system around the CBD makes getting around easy. Short Walk to South bank, loads of restaurants.

Stayed in November 2024

Location,staff very friendly,clean and tidy

Stayed in November 2024

None

The staff was very helpfull and friendly. Its tge most worth place to stay and the breakfast is fantastic and lots of choice. Had a dinner aswell and the steak cooked the way i want. Its the most chill and relaxing place to dine. Overall thumps up to clarion family. They doing a very good job.

Stayed in November 2024

Airconditioner located on the balcony right next the wall the bed is closest to. Very noisy.

It was clean and suited our needs for a 3 night stay. Staff were excellent.

Stayed in November 2024

Shower in bath and limited options for tv

Friendly, warm welcome which continued through our stay

Stayed in November 2024

Can't think of anything

We were upgraded to a suite which we loved. Had washer which was nice but we didn't use. Clean and quiet. Good location. Beds fine.

Stayed in November 2024

Trains were very noisy

Room was a great size and perfectly located for our stay.

Stayed in November 2024