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Reviews of Clarion Suites Gateway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 William Street, 3000 Melbourne, Australia

#58 of 213 hotels in Melbourne

Guests' Choice

Review Score

Based on 5022 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.0

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 11, 2025

    9.0
    Great location and fantastic view
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    Was more expensive than usual because long weekend. Would have liked a higher floor although we still enjoyed the view.

    Location and view are fantastic. Had 8th floor with river view. Have had higher before. It’s good to use ear plugs if you don’t like noise eg trains and cars. Plenty of action to watch in the city. Kitchen had enough utensils but could use a medium sized saucepan. Had washing machine and comfortable bed. Heated pool was pleasant. Was allowed a later check out. Lovely staff. 24 hr reception.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is very clean Looks tired in certain areas

    Staff very accommodating Excellent location

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    The internet was slow and not always on.

    Excellent location, very central. The suite was spacious with a balcony and a great view.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We had trouble getting in and out of car parking had to contact reception ever time

    It had everything we needed and was close to Southbank

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    I’ll be back
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Although, I normally get a lovely cookie or note welcoming me back as I stay here a few times a year. I didn’t this time, so that was a little disappointing. The cookies are delicious 😝

    As always Clarion Suites is a great place to stay. Friendly staff, and great location. Clean, and comfortable.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    9.0
    Great place for a quick city break
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the train but only issue because we had the river view which made up for it

    Location, view, price and great breakfast

    Stayed in March 2025

  • Reviewed: March 7, 2025

    9.0
    Amazing stay in Melbourne!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location to Melbourne city, transport and venues in the area. Reception staff were fabulous and very welcoming, appreciated the complimentary coffee voucher during my stay. Had a wonderful dinner at the hotel restaurant (a beautiful steak), great food and drinks and very affordable. Room was clean, spacious and comfortable and a brilliant view of Southbank on the Yarra from the balcony. Would definitely recommend and hope to stay again when in Melbourne. Thank you again for a great experience.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    8.0
    Perfect location, fantastic hotel in every way.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is fantastic, walking distance to city centre, Southbank, flinders lane & laneways, the hotel is getting a bit tired but it is spotlessly clean and has everything you need for a comfortable stay at a reasonable price. If your a light sleeper opt for a room that doesn’t overlook the river, the view is fantastic but the trains can be a little noisy. The staff are top rate! Outstanding service, so friendly & helpful.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    10
    Great apartment in the heart of Melbourne.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The washer/dryer combo didn't work too well. It took a couple of hours to dry clothes.

    Great apartment with separate bedroom. It was a good location for visiting all the sites in Melbourne.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    9.0
    Beautiful appartments in a great locations close to family fun
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    I would have love a gym onsite

    Nice clean spacious rooms, staff were lovely and accommodating, location is close to transport as well as the aquarium and various dining options

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Perfect spot to be in the heart of it all, could see Casino flames from our balcony
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 1 night

    view fantastic

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Perfect apartment with a perfect view.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was great.

    The position of the apartments is perfect for exploring the city centre and Yarra river.

    Stayed in February 2025

  • Reviewed: March 6, 2025

    10
    Would stay here again.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    We were happy with everything

    Friendliness of the staff. Food was lovely too. Fantastic breakfasts

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Close to so many places to see and enjoyed our stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really, we didn’t stay inside the hotel much we were mainly out exploring

    I liked that the property was near south bank and everything in walking distance

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Lovely unit in a great location, with spectacular views and helpful staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 2 nights

    The one bed city view unit we booked has a studio next to it & they can be rented together as a 2 bedroom. The wall between our bedroom and the studio was paper thin and on the second night we could hear every word the people staying in the studio were saying as I think the bed was literally on the other side of the wall to ours. This could have been awkward as I was travelling with my 13 yo son. Luckily the people were polite and didn't get up to any antics.

    We stayed in a one-bedroom corner city view apartment. The location was brilliant as we could easily walk or catch a free tram to anywhere in CBD. It's only a 18-minute walk to Marvel Stadium which was handy as we went to a concert there one night. South bank is also just across the bridge in front of the property. The unit was large and bright, and the expansive city views down to Federation Square and views across the river to South bank were awesome.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    8.0
    Amazing, comfortable hotel with fantastic staff.Great for new tourists
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing we had a fantastic stay

    The staff were absolutely amazing! Very attentive, friendly and helpful. We really had a fantastic stay here. We had a beautiful view from our hotel room and the room was clean and well spaced and had comfortable beds. There is also a really good hot and cold breakfast selection and the location is perfect for new tourists as its really central and close to the station as well.

    Stayed in January 2025

  • Reviewed: March 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower in the bath

    It gives us everything we need and we were close to transport

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Great experience.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was up to scratch as we required. My family and I had a great stay and couldn’t fault anything.

    Close and convenient to the function we were attending.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Overall, we were happy with our stay.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    We had challenges adjusting the room temperature, so it was warmer than we had anticipated.

    The location was great in regard to travel!

    Stayed in January 2025

  • Reviewed: March 1, 2025

    9.0
    Great staff and location. Clean spacious and comfortable room. We will be back
    • Business trip
    • Couple
    • Studio
    • Stayed 1 night

    nothing all good

    We were upgraded to a river view room which was very clean, spacious and comfortable. I could work at the desk. The staff were friendly and helpful, as always. It is a fantastic location to access everything in the CBD. We'll be back

    Stayed in February 2025

  • Reviewed: February 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfect location, nice room, quiet. Just a bit dated, older style TVs, no wifi etc, bathroom was small and hard to get in and out of the shower. Good water pressure and the A/C work very well. Door locks stopped opening on our third day but they were happy to unlock it on demand for the rest of our star. Overall very nice.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    10
    Clean, spacious, and has everything you need.
    • Leisure trip
    • Group
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, situated right on the Yarra River so we had a fantastic view. Everything in Melbourne including the Australian Open was within reasonable walking distance. I would stay here again.

    Stayed in January 2025

  • Reviewed: February 28, 2025

    10
    Perfect location for seeing Melbourne
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't listen to music through tv

    Didn't have breakfast just coffee. The location of hotel is perfect

    Stayed in January 2025

  • Reviewed: February 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with River View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice spacious services apartments. Staff from reception to housekeeping super friendly. Will definitely choose Clarion Suites again for stay in Melbourne

    Stayed in February 2025

  • Reviewed: February 27, 2025

    10
    Exceptional accommodation in a convenient central location
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent location. Upgraded to a deluxe suite on arrival with fantastic views. Staff very friendly and helpful.

    Stayed in February 2025

Showing 76 - 100

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