Nothing

Right on Yarra river with view of the Crown. In CBD Melbourne.

Stayed in June 2023

the ceiling vents need cleaning.

The staff was very helpful and accommodating, the suite was very spacious and clean.

Stayed in June 2023

The shower needs a revamp.

Staff were very friendly and rooms were a decent size.

Stayed in June 2023

All the above

Stayed in June 2023

Nothing.

Great location, budget pricing. 1 bedroom suite was very roomy, and heating was great. View outside wasn't great, but for a CBD stopover it had all we needed. Parking right next door.

Stayed in June 2023

Excellent location. Close to tram stops and train stations. Clean, comfortable rooms.

Stayed in June 2023

no restaurants staff could be a bit more friendly

location and being clean

Stayed in June 2023

nothing

the staff were so friendly the room size was great and the pool area was fantastic

Stayed in June 2023

nice big rooms for families

Stayed in May 2023

Wifi is really poor in the room. I also felt that the charging points we a little too far from the bed. The hotel looks really dated (or just out of date design choices) but it was really clean. While the hotel is at a location with potentially great views, i personally didn’t think it was the most convenient and accessible locations. You still had to walk about 10min to Southern Cross station or Filders Street station. While there are tram stop (free tram rides in that area), the hotel is situated kinda in between 2 stops. It’s not ridiculously far - it’s just at the outlines of the CBD/free tram zone, and therefore also quieter.

The hotel room was spacious with a well-furnished kitchenette. The sitting area was big enough for me to even do aerobic exercises while I was there. Bedroom was much smaller compared to the sitting area but still comfortable nevertheless. Housekeeping came almost everyday and did quite a good job and the room and hotel is generally really clean. There is a washer cum dryer in the room as well and you can purchase the detergent for AUD 2. The washing took about 3h(?) but it washed well and was very convenient anyway. My room was facing the back of the hotel which are the office buildings so it was quiet although I didn’t have any good views. Staff are friendly and accommodating and are helpful to tourists who may need advice and directions.

Stayed in June 2023

All was good

Could not complain about anything

Stayed in June 2023

nothing

proximity to everything, great view, clean, pleasant staff. very happy

Stayed in June 2023

Getting a bit tired but we knew that before we stayed. They’re carrying out a mini makeover atm.

Great location, staff and value.

Stayed in June 2023

The staff were helpful. My girl thought she lost her small teddy bear in the room one day and we went down to check with concierge. Michael, the front desk manager was very friendly and came up to look for it for us. Overall the hotel is clean and convenient.

Stayed in June 2023

Smart tv in the room would be good. Will be great to have the hotel restaurant operational again.

Clarion Suites has a great location. Our room had beautiful views, was clean and comfortable. We thoroughly enjoyed our stay.

Stayed in June 2023

On our trip the room service was not functioning as the attached cafe/restaurant was not open. This was only a temporary issue and I certainly would stay here anyway.

Great position. Terrific view across the Yarra and Melbourne skyline- gorgeous at night. Upgrade to river view and you will not be disappointed. Apartment had everything you needed. Good space for a city hotel. Lovely staff, quick to assist. Would definitely stay again. Recommend highly.

Stayed in June 2023

The towels needed to dry after showering late morning and prior to being used again before an evening function, but the dryer (washer/dryer combo) was on for an hour but they didn't dry much. Only a small thing, everything else was great.

We chose a river view room and were impressed by the size of the room and the wall of floor-to-ceiling windows in the living and bedroom! We had a great view across the river towards Crown Casino, watching the gas flames each hour, and loved seeing the hot-air balloons floating above the MCG in the early morning. The kitchen was huge and had all we needed and the bed was so comfortable and warm on a cold winter night. Shower pressure, even during peak hours was great. The staff was fabulous -so friendly, welcoming, and funny. Southern Cross Station and lots of food options were close by and having a tram stop 100m up the road was a bonus. We will absolutely be back and look forward to the renovations at the restaurant being completed so we can give it a try. It looked lovely already!

Stayed in June 2023

The internet was poor

The hotel was in an excellent location and the staff are amazing, very friendly and helpful.

Stayed in June 2023

Unhelpful attitude of staff to elderly family member who arrived before me and who was unable to access accommodation until I arrived despite having mentioned this matter on booking. I had requested two single beds but a queen bed was provided. Extra sheets were provided the following day on request.

Stayed in June 2023

Would definitely recommend. I think we may have been upgraded to a river view suite but even without the view it would have been a great room. Plenty of space.

Stayed in June 2023

EVERYTHING. large suite, fantastic location, great amenities, helpful staff. will definitely stay again .!

Stayed in June 2023

the restaurant and bar are still not open since covid.

fabulous location allows you to walk every where or catch a tram. easy to get to and has good onsite parking.

Stayed in June 2023

Climate control in the room was uncontrollable!

Great location - perfect to catch public transport with kids. Great view of the river

Stayed in June 2023

Bit noisy old aircon

Location, cleanliness, staff.

Stayed in June 2023

just thought the breaky could have been set out better. eg all the condiments together eg where the croissants were to help the flow

Very, very comfortable with parking onsite at a reasonable Melbourne cost. breaky included. Blockout curtains and very quiet, comfy bed and pillows so a lovely sleep

Stayed in June 2023