1 William Street, 3000 Melbourne, Australia
#55 of 213 hotels in Melbourne
Guests' ChoiceBased on 5038 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
9.0
Free Wifi
8.2
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End of dialog contentReviewed: November 6, 2024
Ellie
AustraliaNothing - there is a bit of noise from the train but we expected this.
Great location and view from our balcony. Staff were really nice; overall apartment was in great condition.
Stayed in November 2024
Reviewed: November 6, 2024
Cynthia
AustraliaNothing, can’t fault and value for money, only complaint I have is that we couldn’t stay longer.
Exceeded our expectations, the room was very spacious with full kitchen and dining area, lounge and seperate main bedroom, the views were AMAZING, the best views I’ve seen in a long time. The room and hotel in general were nice and clean with room service also. The staff at the reception and in the restaurant were so lovely. Location is so central and walking distance to local attractions.
Stayed in November 2024
Reviewed: November 5, 2024
Jerry
AustraliaThe service is top notch. The receptions are very nice and friendly. The building itself is old but maintains pretty well.
Stayed in November 2024
Reviewed: November 4, 2024
Sarah
AustraliaThe room was big and had amazing views
Stayed in November 2024
Reviewed: November 4, 2024
Shayne
New ZealandZero
Locality
Stayed in November 2024
Reviewed: November 4, 2024
Sue
AustraliaGreat location, only $30 to park car onsite
Stayed in November 2024
Reviewed: November 4, 2024
Gretchen
AustraliaColour scheme. But others might.
Great location. View of the river area
Stayed in November 2024
Reviewed: November 4, 2024
Trevor
AustraliaGreat location , the room was very spacious.
Stayed in October 2024
Reviewed: November 3, 2024
Nicholas
AustraliaOur shower door wouldn’t shut and shower head was missing spraying in a couple directions. Think it may of needed a thorough clean.
Love the location and friendly staff. They allowed us a 12 o’clock checkout for Sunday which was very nice.
Stayed in November 2024
Reviewed: November 2, 2024
Kar
MalaysiaThe location was excellent, with easy access to major attractions and public transportation. Staff were friendly and responsive, ensuring a smooth check-in and check-out process.
Stayed in November 2024
Reviewed: November 2, 2024
Alicia
AustraliaFantastic staff and check in experience. Spacious and clean rooms. Great restaurant downstairs.
Stayed in October 2024
Reviewed: November 2, 2024
Ankur
AustraliaThere were decaf coffee sachets only. Having caffeinated coffee would be good
Stayed in October 2024
Reviewed: November 1, 2024
Rebecca
AustraliaNo negatives to report.
The staff on check in were wonderful which instantly gives you a positive atmosphere to the accommodation. Facilities were exactly what you need. Not overly fancy, but well equipped and clean. We were very happy with our stay.
Stayed in October 2024
Reviewed: October 31, 2024
Jay
AustraliaNill
Beautiful very clean comfortable and beautiful front of desk staff
Stayed in October 2024
Reviewed: October 30, 2024
Jacqueline
AustraliaSmall details. No sink plug, no dish cloth, small mugs & cups.
Location
Stayed in October 2024
Reviewed: October 30, 2024
Kir-sty
United KingdomThe room was clean and had a fantastic view over the south bank! Very spacious with living room and kitchen. Beds very comfy and quiet at night despite being on road and next to South Bank. Great black out curtains and powerful shower. Swimming pool was great and we had it to ourselves and was very clean. Staff very friendly.
Stayed in October 2024
Reviewed: October 29, 2024
Kristoffer
AustraliaThe shower over the bath could get slippery for kids . But that could be rectified with a bath Matt.
The service , room and view was amazing . We will definitely come back. We got a free upgrade and a free bottle of wine for our anniversary. The breakfast was great and the room service food was great. The view over the river and crown in the corner apartment was amazing.
Stayed in October 2024
Reviewed: October 29, 2024
Suzanne
New ZealandWifi was very patchy.
Great location as we could walk to all the tourist spots, theatre, shops etc. Also only a 15 min walk to catch Skybus to airport.
Stayed in October 2024
Reviewed: October 29, 2024
Shelley
AustraliaThe location was good, I enjoyed the upgrade to an apartment. The heated pool was nice, and I enjoyed the breakfast i had there.
Stayed in October 2024
Reviewed: October 28, 2024
Christine
New ZealandWi-Fi was spotty
Food very good, staff very welcoming and helpful
Stayed in October 2024
Reviewed: October 28, 2024
Michael
AustraliaThere is nothing at all I didn't like. The stay was perfect.
I booked on short notice, got a room with a good discount which they upgraded to an even better room free of charge. Checking in with Neil and Elvie was absolutely delightful and they were very welcoming and accommodating. They went above and beyond to help me. My overall experience at the hotel was amazing too, the bar was really nice. The room was absolutely fantastic, clean, with so many facilities. Even a washing machine and dryer. It was pure luxury at a bargain price. My only regret was I only had time to stay in Melbourne for one night. But next time I do come back this hotel will be my 1st consideration, as it has better facilities and more comfortable rooms then other places I stayed, but also the staff are really next level in terms of their dedication too. Really grateful for how nice my stay was. The hotel is also in a very convenient location with lots of public transport options and tourist attractions close by.
Stayed in October 2024
Reviewed: October 28, 2024
Kevin
United Statesnothing to not like
Very friendly staff
Stayed in October 2024
Reviewed: October 27, 2024
Debra
AustraliaN/A
It was close to transport and easy check in. Bed was comfortable. Was everything we needed.
Stayed in October 2024
Reviewed: October 25, 2024
Caroline
AustraliaNothing it was great
Affordable, great location, good size room and great view.
Stayed in October 2024
Reviewed: October 25, 2024
Rajendra
AustraliaExcellent location! Very spacious and clean property. Perfect base for a weekend exploring Melbourne city.
Stayed in September 2024
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