Cnr Trinity Beach Rd and Vasey Esplanade, 4879 Trinity Beach, Australia
#28 of 41 hotels in Trinity Beach
Guests' ChoiceBased on 458 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.6
Facilities
8.5
Staff
8.8
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 14 June 2022
Wayne
AustraliaWe had two rooms booked 25 and 33. Room 25 had a bad smell like mould and unfortunately for me in room 33 we a someone in the floor above us walking around loudly on the Wednesday and Thursday night.
Close to the beach and restaurants.
Stayed in June 2022
Reviewed: 2 June 2022
Sheena
AustraliaLifts and a bit of updating and maintenance
The location was great otherthan that no lifts, it was outdated properly wise n not clean
Stayed in June 2022
Reviewed: 30 May 2022
Theressa
AustraliaGreat position and views
Stayed in May 2022
Reviewed: 29 May 2022
Andre
AustraliaThe room was not so well cleaned when we arrived. The room was run down and in need of repairs and a good clean, in particular the bath rooms. The keys we were given were both extremely difficult to turn in the locks to open the front door. We were not given a key to the balcony door which would have been convenient as we were on the ground floor and close to the pool. Perhaps that door would have been easier to unlock. There were several light globes that needed replacing. I reported this to reception a couple of times. In the end only some were actually replaced. The one in the dressing room was not, this was very inconvenient. The wifi and phone resection was absolutely terrible. We had to go outside the resort to get adequate wifi- also very inconvenient. Phone reception was also terrible in our room and we had to walk out into the common garden area to take phone calls. We understand that works and maintenance needs to be done on properties, however, this seemed to take and go on forever and was noisy when we were in our room and also poolside. It also limited access to our room. Also, gardening and general maintenance was done at odd hours and also very noisy. All in all this made for a disappointing stay.
We liked the location and the expectation of peace and quiet. The swimming pool was nice. The rooms were adequate.
Stayed in May 2022
Reviewed: 24 May 2022
Pike
Australianothing.. it’s fabulous
I am relocating to nth Queensland and am looking at where I’d like to live
Stayed in May 2022
Reviewed: 22 May 2022
Sarah
AustraliaWe couldn't find anything to complain about and we would definitely stay there again.
Breakfast wasn't included. There are lots of places in walking distance for breakfast or we could make our own. It was a great set up.
Stayed in May 2022
Reviewed: 13 May 2022
Christopher
AustraliaOnly this wrong was the almost non-existent wifi forcing us to use up almost all of our personal and limited phone data allowance for the full 5 days we stayed there, extremely disappointing for what was an otherwise excellent facility.
Great location, big rooms, fully equipped kitchen and laundry. Great air conditioning, balcony and on site resort facilities along with free secure parking.
Stayed in May 2022
Reviewed: 11 May 2022
Veronica
AustraliaUnfortunately the cleanliness left a lot to be desired, the beds & pillows were not great. Some doors & cupboards need repairs or replacing. Obviously, some apartments would be better presented, depending on ownership etc, so I don’t want to detract from the complex overall. I would stay there again, but keep my fingers crossed that I was a little luckier with my apartment allocation.
Excellent location. Lovely garden & pool. Large apartment. Staff were friendly & helpful.
Stayed in May 2022
Reviewed: 9 May 2022
Jules
AustraliaWell, where do I start. I was under the impression that the units were updated and modern, however, the unit we were allocated had never been updated since it was built. We had a 10 day stay and had to keep asking for toilet paper. Why not have enough for the time booked? Reception had left us a message and it was returned and after speaking with Sarah/Zara, it was agreed to let the people enter when we were not there so the air conditioners could be fixed/replaced. The next morning at 7am, we get a call from the Asian Manager asking if they could look at the air conditioners. I asked her, was there no communication as I spoke to Sarah/Zara the afternoon before. Little did the manager tell us that they had arrived and she so kindly gave the men the key to our unit. They put the key in the door then knocked and went to open the door. They were not told we were in the unit and thought it was vacant. Why ring us and get us out of bed, then give the key out knowing that we were in the unit. The manager needs to better English so everyone can understand her. I rang reception one afternoon to tell them what was going on in the pool area and all she kept saying was "I don't understand what you say". Very disappointing.
The location was great. You could walk to the restaurants easily.
Stayed in May 2022
Reviewed: 7 May 2022
Garry
AustraliaPool, Location and beach were fantastic. Would stay at Trinity Beach again.
Stayed in May 2022
Reviewed: 20 January 2023
Anonymous
Australiagood location, great swimming pool, ocean views for good family friendly price. Nice staff, clean facilities. Apartment and balcony good sized.
Stayed in January 2023
Reviewed: 30 November 2022
Anonymous
Australiaour balcony was surrounded by smokers , couldn’t open doors to patio or enjoy the patio even once , not the resorts problem but would be great to have smoking and non smoking blocks
fabulous pool and location
Stayed in November 2022
Reviewed: 4 November 2022
Anonymous
Australiabad for disabled people requiring mobility access, no ramp to reception, no lifts to apartment, - had to walk through car park, pool was dirty with branches, dirt debris and cloudy water (kids complained when could see with their goggles and I never saw anyone clean it every night), air conditioning in main lounge area wasn’t working for 6of 8 days we were there, broken rail in bathroom, no basics in kitchen for cooking had to buy oils, salt , pepper etc, advertise as resort but was just self contained apartments .
location
Stayed in October 2022
Reviewed: 3 June 2022
Anonymous
Australiadated
proximity
Stayed in June 2022
Reviewed: 28 April 2025
Vaughan
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 21 April 2025
Long
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 20 April 2025
Cecil
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 12 April 2025
Jenny
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 8 April 2025
Susan
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 29 March 2025
Meggan
AustraliaThere are no comments available for this review
Stayed in March 2025
Reviewed: 18 February 2025
Sharon
AustraliaThere are no comments available for this review
Stayed in December 2024
Reviewed: 17 February 2025
Tiju
AustraliaThere are no comments available for this review
Stayed in February 2025
Reviewed: 7 February 2025
Faiz
AustraliaThere are no comments available for this review
Stayed in February 2025
Reviewed: 2 February 2025
Garry
AustraliaThere are no comments available for this review
Stayed in February 2025
Reviewed: 28 January 2025
Waad
AustraliaThere are no comments available for this review
Stayed in January 2025
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