Very disappointed that we seemed to be surrounded by smokers & couldn’t enjoy our balcony or leave the doors & windows open for fresh air , no matter which way the wind was blowing from

The location & comfortable apartment with a great view ,had everything we needed & the pool was great

Stayed in April 2025

Only gave a tiny tube of shampoo and conditioner which wasn’t replenishable. We were a family of 4 so it was not enough. No dishwashing liquid was given. In the end, we went to buy our own dishwashing liquid, shampoo and body wash. One of the 2 elevators was down so we had to wait a long time to get up on it.

Location was good

Stayed in April 2025

The check in was difficult as there was no one at the front desk and I rang the morning of the check in and wasn't given any instructions,no instructions were emailed to me or texted to me ,if it wasn't for a fellow traveler who let us in it would have been a very upsetting start to our stay.We were also confused as to why there was only one key/fob as this meant we couldn't leave the room separately and we were a group of friends who wanted to do different things at different times,also we weren't able to access pay TV and having children this was very disappointing,I must say the staff we met were wonderful.

Stayed in March 2025

The microwave did not work at all and the washing machine needed an upgrade was hard to function going from wash to dry. Some of our clothes did not dry in the end.

My family and I stayed in one of the penthouses the view was beautiful and the apartment was clean. Close to shops and mall. They have a nice pool, spa and sauna area. Also the gym was convenient could get a good workout with some of the equipment available.

Stayed in March 2025

location and view was good. Room was spacicous and baloncy was usable with table and chairs for 4 people.

Stayed in March 2025

Unfortunately we have to extend our stay due to the cyclone Alfred, but the staff were very friendly and helpful, it makes a lot of difference, thanks for that.

Location and staff

Stayed in March 2025

View and location.

Stayed in February 2025

The rooms were as dusty as ever, with dust covering the lampshades, decorative items, and most surfaces. The bathrooms were outdated and lacked proper ventilation. Additionally, there weren’t enough basic amenities, such as dish soap, for a five-day stay—if it’s a fully serviced apartment, guests shouldn’t be expected to purchase their own dishwashing liquid and tablets for such a short visit. Both the kitchen and bathrooms were in desperate need of a facelift.

The location was excellent, offering a fantastic view from the room. Our special requests were accommodated, with fans provided in every room, ensuring a comfortable stay. The living room was cozy and inviting, while the balcony offered a pleasant spot to relax and take in the surroundings. Additionally, the water pressure was great, adding to the overall convenience and comfort.

Stayed in February 2025

The unit needed to be opened up before we arrived and smelt stale. The TV didn’t work until we plugged in the disconnected cord to the foxtel box. We were unable to close the bedroom door if we wanted the air conditioning to circulate. We were disappointed we were end until with only views to the caravan park.

Location and facilities were great

Stayed in February 2025

There was a bit of noise coming from the corridor.. people talking loud and slamming doors

The area is nice and quiet. The pool and spa very clean. The apartment was clean and spacious

Stayed in February 2025

Frypans need replacing, dust fell off the fan when turned on (it had been there a while). Thick dust on top of bathroom mirrors. Only 1 dishwasher tablet supplied for a 5 day stay, so had to go buy some😡. Thick dust on artificial plants. Crockery needs replacing, big chips on some plates(actually cut my finger), cracked glasses. Sliding door locks need attention. Grouting needs fixing in the shower. Blown light globes. This was the penthouse!

Location, the view, enough room for the family comfortably

Stayed in February 2025

The veiw was beautiful. I didnt have to pay for WIFI, it was a great place to stay

Stayed in January 2025

Air conditioner needed cleaning

Location, views, facilities, staff, comfortable

Stayed in January 2025

Nothing

Location is perfect (if you don’t want to be in the middle of surfers)

Stayed in February 2025

We liked the extra tv, all the usual kitchen utensils and crockery, great pool and spa, comfortable, relaxing, quiet, lovely and helpful staff, close to cafes, trollys to help get luggage upstairs, great views

Stayed in January 2025

My son and I are coffee drinkers and there was no coffee plunger or coffee machine. We bought a plunger for us and future guest to use.

Beautiful unit with stunning views. Everything was very clean. Beautiful pool, bbq area, gym. Some nice restaurants for all budgets very close by.

Stayed in January 2025

The apartment needed attention. Carpet fraying. Walls are cracked. Needs a paint. Used bottle under Lounge.

Stayed in January 2025

Toilet bathrooms must have inside knobs for privacy.

Staff service very friendly and welcoming.

Stayed in January 2025

Our room was a little small and the air con did not cool the bedrooms enough at night

Nice pool and great view

Stayed in January 2025

Shower had a drip that constantly ran through the night, and apartment could benefit with having a dryer included.

Was comfy for all the family to enjoy - amenities were great. Great food nearby and friendly staff.

Stayed in January 2025

The room was quite dated and needed some maintenance. The beds weren't overly comfortable. We stayed during school holidays and for what we paid I didn't think met expectations

Location, Pool and Spa were great 👍

Stayed in January 2025

Beautiful Bay view, good location and very clean.

Stayed in January 2025

I didn’t like that the tv was in the kitchen. It would have been better if the tv was in the bedroom

Hotel was nice, everything I expected. Good pool and facilities. Walking distance to Southport.

Stayed in January 2025

Cardio equipment facing the wrong direction for pleasurable use. Pool a tad too cold for me.

Amazing view, car park included, good facilities. Clean, friendly staff

Stayed in January 2025