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  5. Reviews of Crystal Bay On The Broadwater

Reviews of Crystal Bay On The Broadwater This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

182 Marine Parade, 4215 Gold Coast, Australia

#313 of 1,068 vacation rentals in Gold Coast

Guests' Choice

Review Score

Based on 932 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 28, 2024

    9.0
    A comfortable overnight stay in a well appointed unit with sunny balcony.
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 1 night

    Easy walk to restaurants and cafes. No traffic noise. Ocean and lagoon views to most rooms. Out-of-hours arrival on Sunday afternoon did not go smoothly but was resolved very smoothly and effectively by hotel staff.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 8 nights

    Very old mattress on our bed, needed replacing.

    Views were to die for, location really good out of the hustle and bustle.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The main bed was too hard for my liking as suffer with hip issues. Will ask for a softer bed next time.

    Loved the location. Convenient to tourist attractions. Hope to return for maybe a week or two. Great apartment, overlooking the park & out to the water.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    9.0
    Love staying there
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 4 nights

    Easy access toTram and big supermarket...but these are outside your control....bottle store close by tho !!

    The view is spectacular...from the board walk right over to The spit

    Stayed in July 2024

  • Reviewed: August 18, 2024

    9.0
    Very quiet and undisturbed
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights

    Being very sensitive and allergic to chemicals the strong smell of cleaning products through the whole building was a great concern. Overpowering. Our unit faced South East therefore no morning sun on the balcony in month of July Insufficient trolleys to transport luggage to room and what was available the wheels were clogged with debary and would not turn therefore had to be dragged leaving unnecessary damage to the carpets.

    The unit was well appointed and very clean. It was quiet and roomy. The bed was comfortable. Appreciated all necessary utensils for necessary food preparation and big refrigerator and freezer for food storage etc. The staff very pleasant and helpful.

    Stayed in July 2024

  • Reviewed: August 1, 2024

    9.0
    It was excellent and we look forward to staying here again.
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was really comfortable. Loved the full sized fridge/freezer. It was fantastic to have a washing machine and dryer. Great location.

    Stayed in July 2024

  • Reviewed: July 31, 2024

    9.0
    Outstanding value for money in a beautiful location
    • Leisure trip
    • Couple
    • Standard Two-Bedroom Apartment with Water View
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing we couldn't find was some spare blankets - it was freezing when we were there

    Loved the location overlooking the beautiful Gold Coast broadwater and parks. Apartment is on the older side but really well appointed and spotlessly clean

    Stayed in July 2024

  • Reviewed: July 24, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom Apartment with Water View (3 Adults)
    • Stayed 12 nights

    Location was great for accessing the major freeways for work travel.

    Stayed in July 2024

  • Reviewed: July 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 5 nights

    Location was close to Harbour Town shopping centre and Surfers Paradise.

    Stayed in July 2024

  • Reviewed: July 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment with Water View
    • Stayed 5 nights

    Amazing views from the balcony, great location and easily accessible via car or walk to shops and attractions.

    Stayed in July 2024

  • Reviewed: July 5, 2024

    7.0
    Good but need improvement
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Not very clean. Curtains mouldy, dirty glass windows, Uncomfortable beds.

    View from room,space and quiet location.

    Stayed in July 2024

  • Reviewed: July 4, 2024

    8.0
    Great 2 night stay. Nice reception staff.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A little dated but the price was fair.

    Big space. Nice views.

    Stayed in June 2024

  • Reviewed: June 20, 2024

    9.0
    It was great
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed, bed head not attached to bed a d knocked against the wall everyone you moved.

    All great

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    Beautiful location with great service
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment with Water View
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv service so was not able to used as in cable tv or from our accounts but management attempted to fix this unsuccessfully but listened and tried.

    Clean and as advertised Service was excellent Lovely space to relax

    Stayed in June 2024

  • Reviewed: June 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Apartment (3 adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little old and dated

    The room were good value for the price we paid.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    7.0
    Needs improvement
    • Leisure trip
    • Family with young children
    • Three-Bedroom Penthouse Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Things were broken at the property like the plates, bowl and toilet brush. The other toilet didn’t have brush. The internet was not working for 1 whole day. We stayed there for 7 days but no housekeeping was done.

    The staff was expectational and very welcoming. They made our stay comfortable.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Great location and good place to stay.
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment with Water View
    • Stayed 16 nights

    Second bedroom is a bit small.

    Great location and friendly staff.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    7.0
    nice place, but needs a refresh.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    little bit tired, also 2 bed room wasn’t really a proper bedroom.

    close to the water, nice view from balcony

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very good and I would come back
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The oven was filthy and air conditioner filter hadn’t been cleaned in ages. There were no oven trays or anything you could cook with in oven but they brought up 1 new tray. The floor drain in the bathroom spurted out water and flooded the floor and was a blockage but maintenance came up quickly. The shower head was dripping a lot and should have already been fixed. Basement parking was good. There was only one bathroom between the 2 bedroom and was two way and worked out well even though my door kept sticking. 2nd bedroom had no windows and was dark but had concertina doors with louvres.

    It was directly opposite the water and our 2 bedroom apartment had a nice size balcony with views of pool and water. Reception was great and very accommodating. I used Gym,pool,steam room, spa. All excellent and clean and in good condition. Lots of deck chairs and the pools was a decent size and length for swimming. The room sizes met our needs and the kitchen had dishwasher,oven, microwave oven and normal appliances including washing machine and dryer to make our week holiday very comfortable. Walk in shower was larger than normal.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Water View (3 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    I was told I’m guaranteed a high balcony room once arrived I was given a room on level 2

    It was very clean and secured so felt very safe

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    A great place to stay whilst enjoying the Gold Coast and all it has to offer!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Water View (3 Adults)
    • Stayed 20 nights

    The only thing that we would have liked is a couple of sun beds or more comfy chairs on the balcony. You just want to sit there and enjoy the view and surroundings or read without getting a numb bum!! Also, the clothes airer could do with replacing, as it was quite rusty and old and kept blowing over. These are only small things though and just suggestions.

    We are from the UK and we stayed for three weeks whilst visiting our daughter, partner and new baby (our first grandson). We stayed in one of the 11th floor apartments with a water view. It was a great apartment with comfy beds, well-equipped kitchen and clean. The bed linen and towels were changed weekly and we were informed in advance on what day this would be. The staff on reception were friendly and very helpful. They allowed our daughter access to the car park to visit us and to pop over and drop some shopping off for us before our arrival (as we arrived after midnight). Of course, as everyone has said, the view from our apartment was exceptional. Right across the bay, we could see Surfers Paradise and beyond. We even spotted dolphins and a Bull shark in the water. There were a great variety of birds on the water, including the famous pelicans and in the nearby park, and we had many morning visits from the lorikeets when we ate our breakfast on the balcony. We used the pool every day early in the morning, which was lovely and warm and very quiet. We also made good use of the jacuzzi! There's lots to do in and around the area with some good shops and restaurants about a 10-minute walk away. Our daughter drove us to most places, but there is a bus stop right outside the complex and Green bikes are available to hire. It's very flat for cycling!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Beautiful views and facilities.
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment with Water View
    • Stayed 1 night
    • Submitted from a mobile device

    The area feels a bit iffy, especially with the construction at the moment, but I think once the construction is done it will feel a bit nicer.

    Loved the pool and spa and gym! Good size place with the bathroom between the bedrooms so no shared walls.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Overall very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    Great location for Gold Coast Aquatic Centre

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    was hard to get into the pantry to get dishes as the door didn’t open properly because of the fridge. this also meant there was nowhere to put groceries except on the kitchen bench.

    was clean and lots of space

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Water View (3 Adults)
    • Stayed 6 nights

    The mini-kitchen was good (though the number of utensils as well as bowls, cutlery etc was low). I understand that you don't want to provide a large number of dishwashing tablets etc, but for a short stay, being provided one tablet and one dish washing satchel is probably a little bit limited. If staying for a week, then sure, go out and buy a pack, but for shorter stays, it would be helpful to have a few more supplies that therefore limit the extent to which guests have to go out and purchase a significant amount of supplies.

    I liked the water views and the having fans (instead of having to run the aircon constantly) was really convenient.

    Stayed in April 2024

Showing 76 - 100

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