24 Brisbane Road, 4557 Mooloolaba, Australia
#40 of 170 hotels in Mooloolaba
Guests' ChoiceBased on 733 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.4
Free Wifi
8.0
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End of dialog contentReviewed: April 4, 2025
Tony
AustraliaCar park is very tight. The young lady at reception when I booked in was fantastic. The most personable and warm reception I’ve had in a very long time.
Stayed in April 2025
Reviewed: April 3, 2025
Edwina
AustraliaIt wasn’t very clean. No attention to detail on the cleaning. Finger marks all over the kitchen cupboards and glass top on the dining table. Windows dirty and carpet stained.
Stayed in March 2025
Reviewed: March 21, 2025
Shannon
AustraliaMy booking confirmation stated that check-in was between 2 PM and 5 PM. However, when I arrived at approximately 4:50 PM, I discovered that the office had actually closed at 4 PM. This was not communicated in the confirmation. I called the emergency number provided, but my call went straight to voicemail. The message indicated I would receive a callback as soon as possible, but given that it was now after 5 PM on a Sunday, I was uncertain if I would get any response. While waiting for a callback, I also attempted to call the phone numbers listed on the business cards at the reception counter. Every number I tried advised that it was not connected. I’m unsure why these numbers are displayed if they are not in service, but this added to the frustration of the situation. Shortly after, I received a text message with a form to complete, requiring both an ID and a card number. Fortunately, I had a photo of my license on my phone and my card details in my Apple Wallet, allowing me to proceed. However, when I finally received a call from the after-hours call centre, I was told that the form I had submitted was sent directly to the main office—meaning they had no access to it. I was then sent a new link to complete the form again, but I still only had a photo of the front of my license, which was not sufficient. The call centre representative was quite abrupt and unhelpful, questioning how I had managed to submit the first form. The entire experience felt unnecessarily complicated. While still on hold, I received a text about the after-hours key drop box, stating it was "just to the right of the main entrance." This was incorrect—the drop box was actually down the driveway and mounted on a wall, which was not clear from the instructions. Once I located it and entered the code, I retrieved my envelope, only to find that the keys were missing. The call centre representative remained on the line but insisted it was a two-step process.
Stayed in March 2025
Reviewed: March 13, 2025
Nicole
AustraliaParking garage was tight for our car but secure.
Location, ensuites, kitchen area.
Stayed in March 2025
Reviewed: March 10, 2025
Ray
AustraliaOnly 1 night, so nothing we did not like.
Great location, spacious apartment,friendly staff member that we interacted with.
Stayed in March 2025
Reviewed: March 2, 2025
Richard
AustraliaNo ac in the second bedroom
Great location 5 min walk from most restaurants etc.
Stayed in March 2025
Reviewed: February 25, 2025
Peter
ThailandBed quality was bad 😒 Soft and saggy, bad sleep quality
Location, space in the apartment was excellent Good car parking Super close to the beach, cafes and bars
Stayed in February 2025
Reviewed: February 24, 2025
Brittany
AustraliaThe car park is very tight! Got charged twice for the accom, although this was quickly resolved I was still out of pocket on my holiday whilst awaiting the refund. Fan didn’t seem to come off one speed in the single beds room, was quite warm at night
Great location! Short stroll to everything you need! Accomodation was tidy, 2 bathrooms and quite spacious
Stayed in February 2025
Reviewed: February 23, 2025
Dannah
AustraliaOnly thing was the amount of dust and hair around the property. The beds and benches and bathrooms were exceptionally clean. Except for behind doors and in corners, skirting boards, etc. there was also a dirty bowl and saucer in the cupboard which we just washed before we used. We found long hairs on our towels, bed and around the place. We loved our stay and the apartment was comfortable. It had everything we needed.
The location was excellent. Easy to access the beach and shops and cafes. Easy, fast check in and check out.
Stayed in February 2025
Reviewed: February 16, 2025
Helen
AustraliaLocation is perfect and was a modern apartment. Comfortable beds!
Stayed in February 2025
Reviewed: February 15, 2025
Dale
AustraliaGreat location
Stayed in January 2025
Reviewed: February 11, 2025
Angelo
AustraliaDirections to the parking.
Great location and good facilities. Would've loved a pool/spa...even with the beach so close.
Stayed in February 2025
Reviewed: February 10, 2025
Madeline
AustraliaThere were scuff marks on the walls and mould on the shower heads.
The room was super spacious and really nice and the outdoor balcony was perfect. Couldn't fault anything in terms of layout, space and furniture. Having a full size kitchen was super beneficial.
Stayed in February 2025
Reviewed: February 9, 2025
Nikki
AustraliaAir con and fans really noisy, could not have on at night due to the noise so rooms were hot.
Stayed in February 2025
Reviewed: February 1, 2025
Andrew
AustraliaCleaners could have taken more care… there was sand on the desk and the bathroom mirror was very streaky. Front desk was unstaffed and checkin took 30 minutes while we waited for a text with instructions.
Spacious. Great location.
Stayed in January 2025
Reviewed: January 29, 2025
Deanne
AustraliaA bit bare in how the place looks, no A/C in 2nd bedroom.
Great location
Stayed in December 2024
Reviewed: January 23, 2025
Francisco
ChileLocation was great Very clean and comfortable, love it
Stayed in January 2025
Reviewed: January 14, 2025
Monika
AustraliaUndercover garage...very tight..
Location was perfect Apartment was very clean and spacious
Stayed in January 2025
Reviewed: January 8, 2025
Peter
AustraliaDishwasher not working
Stayed in January 2025
Reviewed: December 31, 2024
Steve
New ZealandNothing
It's close to everything
Stayed in December 2024
Reviewed: December 27, 2024
Kelly
AustraliaReally needs a good clean, windows and balcony glass very dirty. Tile ledge in bathrooms very dusty. Tiles in ensuite shower dirty, I cleaned the glass in the sliding doors leading to the main balcony as was all smeared from little people(?), and I wanted it clean for Christmas Day as we had guests coming. Dishwasher didn't clean on intensive cycle and vacuum cleaner was broken and couldn't use.
Location was excellent, not noisy at night time. A/C was brilliant, full kitchen, heaps of bedding, great showers!
Stayed in December 2024
Reviewed: December 21, 2024
Shiniguro
AustraliaClose to the shops, restaurants, beach. Staff were great, apartment was big enough to accommodate us.
Stayed in December 2024
Reviewed: December 17, 2024
Paul
Australianot much
location was great, parking was easy and the staff were very helpful
Stayed in December 2024
Reviewed: December 10, 2024
Alisha
AustraliaNil
Great location and price. Great views.
Stayed in December 2024
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