As always lovely hotel chain

Stayed in March 2025

Loved the comfort of the beds and the access to the facilities ( gym, pool and sauna). We also loved the warm cookie on arrival that was an awesome touch. Appreciated being accommodated as soon as we got there, our room was ready and we were extremely early for checkin. Thank you for an awesome stay, we’ll definitely be back and we highly recommend to anyone else to stay here. Could have done with one extra towel for our son. The room was equipped with 2 towels but a 3rd would’ve been nice. We should have asked but we didn’t want to hassle anyone.

Stayed in March 2025

I paid for a mountain view room and I could only see the mountain if I stood in the corner of the room. Looking straight on out the window or from the bed all I could see was the city and the not so appealing Best Western. Also the pool could have been a lot warmer.

The rooms and facilities were comfortable and modern and the location was great.

Stayed in April 2025

No parking

Lovely spacious room, warm, close to main attractions

Stayed in March 2025

-

Liked the location and facilities in this hotel. Breakfast was good.

Stayed in March 2025

Great location, comfortable beds, quote and friendly staff.

Stayed in March 2025

The pillows were terrible . Hard as a rock . Bar staff need to have knowledge of where their seafood comes from and able to tell people exactly where to find the place.

Stayed in March 2025

Loved everything. Incredible staff and food. Great GM.

The most luxurious place I have ever stayed. Incredible.

Stayed in March 2025

The pillows were terrible. Way to hard, maybe have a hard and soft option. We ending up sleeping with no pillows.

Good spot close to town

Stayed in March 2025

Nothing

Really helpful staff and wonderful location

Stayed in February 2025

Breakfast was just average and wasn’t hot

Location great staff really friendly

Stayed in February 2025

Room lacked space for a long stay. Was unable to change rooms to something larger. Breakfast was disappointing in that the buffet food was not hot no matter what time we came down. Tepid would be an apt description. Turn up the heat or cover food to retain heat.

The staff were excellent. Being a relatively new venue beds, fixtures etc were of a high standard.

Stayed in March 2025

Staff Fabulous

Loved it the warm cookies the staff’s attitude was amazing.

Stayed in March 2025

Pillows were too high. Room quite small for a family of four.

Breakfast was yummy. A bit expensive but I know you have to recoup your cost. When kids only eat a small amount even $20 is alot. I definitely wouldn't have eaten $39 worth, and even my husband who is a big eater only ate that much to get his money's worth! I work in waste management and food waste is Australia's biggest contributor to carbon emissions. By charging so much, people tend to load their plate up, eat what they can, then go back for more of something else, just to get their money's worth. You might want to reassess the economics around how much food is wasted versus eaten and if this is contributing to the high charge. By charging less guests may feel less inclined to eat/load their plate so much. You will always have people who abuse the buffet option but on the whole, I think you would have more repeat service if the prices were lower. We would have come back the second day if so.

Stayed in March 2025

No Mildori- music a little loud playing during our dinner.

The staff were exceptional- our room was so quiet and so comfortable. The warm cookie was divine. Food sensational - breakfast was yummo. We Will be Back !

Stayed in March 2025

Location

Location and cleanliness and great shower

Stayed in February 2025

nothing

staff were friendly and accommodating. Especially Madhu who helped us out with an earlier than usual check in.

Stayed in March 2025

Would be nice to have a stocked mini bar in my room, given that there is a mini bar menu.

Everything was fantastic, loved the cute touch of the warm cookie on arrival. The women that work front of house in the restaurant at breakfast are so helpful, friendly and hard working.

Stayed in March 2025

Clean, welcoming and helpful . Cookies were delicious- easy walk to Salamanca markets and Brooke St bus stop

Stayed in February 2025

The lift music is really loud

It’s new and clean

Stayed in March 2025

Small driveway at front to try and park while checking in.

Great service, nice new hotel with parking underneath.

Stayed in March 2025

Rooms are quite small.

Nice and modern.

Stayed in March 2025

The welcoming / checking in lads were good fun polite and organised

Stayed in March 2025

There was no parking available and you can not pre book the parking so you either park on the street and risk a fine or park a block away in a secure parking lot but again it's very limited as most spots are reserved. Not a lot of places close by to eat at.

Facilities were excellent, the room was perfect and overall everything clean and tidy.

Stayed in March 2025