18 Echo Point Road, 2780 Katoomba, Australia
#12 of 21 hotels in Katoomba
Guests' ChoiceBased on 1646 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.5
Facilities
7.9
Staff
8.7
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2025
Helen
AustraliaThe bed was very uncomfortable.
Location was great. Staff were friendly.
Stayed in April 2025
Reviewed: 27 March 2025
Susanna
AustraliaNothing
Renovated and clean
Stayed in March 2025
Reviewed: 26 March 2025
Cherilyn
AustraliaOur couch had a doggy smell.
Perfect location. Absolutely lovely staff, very helpful and friendly.
Stayed in March 2025
Reviewed: 24 March 2025
Martann
AustraliaThe mattress was thin and hard and the TV was hard to operate with poor reception.. the fridge was noisy
Very close to the three sisters. the room is ok after last year renovation but it's already starting to date
Stayed in March 2025
Reviewed: 23 March 2025
Stephen
AustraliaThe smell of the carpet in the room. One of the beds had a broken wheel and would roll, which caused my daughter to fall off it and hurt her back.
The location and the friendly staff
Stayed in March 2025
Reviewed: 23 March 2025
Russell
AustraliaProperty was clean & comfortable, staff were helpful and welcoming Modern facilities
Stayed in March 2025
Reviewed: 22 March 2025
Jeanne
AustraliaOpen ended shower resulted in the entire bathroom floor flooding. Bathroom windows & frames filthy. No light switch cover. Shower taps would not work- husband had to get his tools out to fix as they did not have anyone to fix. Big light floor lamps cause the bedside tables to stand far back from wall. Very bad decor planning. Bed’s uncomfortable.
Location was excellent
Stayed in March 2025
Reviewed: 21 March 2025
Marion
AustraliaDamp Smelly room , mould around windows and bathroom ceiling .. vending machine not on . Would love a toaster
Close to the three sisters and scenic world
Stayed in March 2025
Reviewed: 20 March 2025
Ross
AustraliaNothing negative.
The location is perfect just a short walk to Echo Point and a few minute's drive to all the attractions and towns
Stayed in March 2025
Reviewed: 18 March 2025
Katrina
AustraliaNot like photos on booking.com when booked. No toaster. The bathroom smelt mouldy, toilet was leaking as it had a big crack in it.
Close to Three Sisters
Stayed in March 2025
Reviewed: 16 March 2025
Anne
United KingdomRoom was very clean and adequate for our 1 night stay. Very close to where we wanted to be.
Stayed in February 2025
Reviewed: 16 March 2025
Ellen
AustraliaOld tired bathroom
No breakfast
Stayed in March 2025
Reviewed: 12 March 2025
Trevor
AustraliaIt’s very dirty….rooms weren’t serviced to the same standard as similar motels we’ve stayed in. The floors in room were dirty on arrival and not cleaned during our stay. The cabinetry the tv sits on, looked as though it hadn’t been dusted for a long time and even had lolly wrappers on it from previous people. The laundry was very dirty….looked as though that had never been cleaned. The staircase and hallways had spills and dirt the whole time we stayed and never cleaned (4 night stay). Bins in room weren’t emptied and bathroom sinks weren’t clean. Vending machine took our money (twice), but didn’t eject the items.
Perfect location
Stayed in March 2025
Reviewed: 9 March 2025
Mel
AustraliaNorhing
Large room, extremely comfortable bed and very soft blanket! Rooms were very classy, and an excellent location for all of your Blue Mountains needs
Stayed in March 2025
Reviewed: 1 March 2025
Dania
AustraliaThere was mould in the bathroom shower The carpet had a stuffy old smell
Beautiful view out the window Friendly staff Close to town
Stayed in March 2025
Reviewed: 24 February 2025
Farida
AustraliaNo sink in kitchnette, room smells, bathroom sink blocked and have to wait for water to drain, mould on curtains. No housekeeping on weekend.
The location was great. Close to Katoomba scenic viewe and few minutes drive to shops and cafe
Stayed in January 2025
Reviewed: 24 February 2025
Andrew
AustraliaNothing to mention
Great location, good rooms for what you pay for
Stayed in February 2025
Reviewed: 23 February 2025
Taryn
AustraliaRoom isn’t what the pictures say bathroom was a disgrace paint was terrible full of cobwebs vanity door was falling off its hinges carpet smelt wet. No staff around room was supposed to be cleaned the next day beds weren’t made just a real dissatisfied stay.
Stayed in February 2025
Reviewed: 23 February 2025
Sol
AustraliaEverything is good but it would be much better if there is a coffee shop within the vicinity where we could have breakfast
It’s clean and comfortable. Spacious, quiet and a very convenient location, close to the scenic world and easy access to everything
Stayed in February 2025
Reviewed: 23 February 2025
Graeme
AustraliaNo "garden view" only scruffy lawn. Garden near rotunda is nearly all weeds. No continental breakfast even though it is stated on their website - we reported to staff. Room very small, three coat hangers - one broken. Power points not working properly - we reported to staff. Large crack in window - we reported to staff. Room service - replaced towels, not face washers. We had to ask for extra t-bags - there were 3 only on arrival but 8 coffee sachets and also had to ask for a spoon to stir sugar. When I asked about continental breakfast reception denied it was on their website until I showed them. "sister' hotel offering paid breakfast was a very long walk from Echo lodge and reception didnt know if they offered continental breakfast.
bed was comfy. tv worked. fridge worked.
Stayed in February 2025
Reviewed: 22 February 2025
C
AustraliaAmazing location and great staff!! Highly recommend
Stayed in February 2025
Reviewed: 22 February 2025
Anzanaa
AustraliaThe bed has the wheels without any brakes and it was wheeling through out the night.
The motel located is convenient location.
Stayed in February 2025
Reviewed: 19 February 2025
Beata
AustraliaGet rid off the roof in the front of the windows Or paint 😂
Top room with view was excellent I love the king bad and the lights
Stayed in February 2025
Reviewed: 16 February 2025
Stuart
AustraliaThought I was getting a view out the window ended up with a view of the car park No PowerPoint for hairdryer in bathroom Bar fridge made a noise
Close to tourist attractions
Stayed in February 2025
Reviewed: 16 February 2025
Stacey
AustraliaTiny bathroom Very filtered views Small room No wine glasses in room No ice available No cutlery available
The location The bed was comfortable The staff were great
Stayed in February 2025
Lancaster, UK
Winchester, UK
Vlissingen, Netherlands
Trogir, Croatia
Elzach, Germany
Toronto, Canada
Brussels, Belgium
Capua, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content