Worse than the last visit, slightly more dirty and the bathroom looked a bit run

The staff was nice and good location

Stayed in March 2025

Bed was very hard, no teaspoons in drawer

Location And price

Stayed in March 2025

We stayed in the marble room with a spa, the room did not look like the pictures above. It was dark, musty and smelled of smoke. There were also cigarette burn marks on the couch. I would say the room is used as a staff room instead. Spa bath could not be used as soon as you start the spa, all the dirt in the filters came out. Dead bugs in the shower, the bed had 2 pillows, and the pillows in the wardrobe were full of dust. I don't understand how they can charge $350 on their website. I couldn't be bothered to take pictures either.

The location was only the really highlight to the venue we had to attend. The staff advised the aircon in the room is not working and to put the lounge room. Air-conditioning on.

Stayed in March 2025

Clean. Good location . Well mannered staff

Stayed in March 2025

A little aged but still comfortable

The see through shower wall was a great novelty

Stayed in February 2025

There was no tea towel to dry cups after having a tea. There were no teaspoons for stirring the tea. The remote control didn't work as the batteries were dead. The carpet was rather grubby so I didn't want to walk barefoot on it. The hotel is rather tired and needs some updating. The furniture was rather old and plates basic, mismatched and for two only, as well as the cutlery - tinny and mismatched as well. There was only one double electricity outlet near the kettle and another double in the bathroom, nothing near the bed.

The bed was quite comfortable. Only two pillows left together on the bed, I felt they believed only 1 person was booking and not two. But we found 2 more pillows in the cupboard.

Stayed in March 2025

Very old facilities

Friendly staff and good location

Stayed in February 2025

Floor seemed not to have been swept. All else fine

Convenient location and parking. Quiet. Had all we required

Stayed in February 2025

I found the room to be spacious and comfortable. The mini kitchen was equipped with everything I needed, and it was very quiet at night. Michael at the front desk is so friendly and accommodating. The location is close to Eltham, in a beautiful natural setting. Overall I had a great stay.

Stayed in February 2025

Bathroom was odd. See through shower from bedroom. A few broken items.

Bed was comfortable. Convenient.

Stayed in February 2025

The bed was sooooo very uncomfortable

The location was great & the room sizes were decent

Stayed in February 2025

The first night the police were called on other people staying there and then on the same night at 2am there was someone smashing glass, doing burnouts in the carpark, people yelling and carrying on and the police attended again. The hotel wasn’t clean, all of the dishes were dirty, the fridge didn’t work properly, the doona on the bed was dirty with stains. Unfortunately we will not be coming back again. There was rubbish around the outside of the motel a trailer full of junk it looked like a dumping ground

Stayed in January 2025

There were too many steps for my daughter who has a problem with her knee and found it hard work climbing them. Would ask for a room on the lower floor another time. There was dust on some surfaces, which didn't impress. Some drawers were stuck and we couldn't open them at all. For us no problem as we didn't have much luggage.

The room was a good size and had most of the things you would expect in a motel. The beds were comfortable and the air conditioning made things comfortable too. The manager was very helpful when we asked for help. The room had obviously been upgraded and was in good condition.

Stayed in December 2024

A bit run down, property needs renovation and maintenance.

Stayed in December 2024

General maintenance of facilities. Curtains were off their tracks, air conditioner had tape holding the vents in place.

Location was OK. rooms were spacious and clean.

Stayed in December 2024

The gardens are in serious need of maintenance. Outdoor areas could do with upgrade and clean up. The room had dust issues, the drapes were in poor condition and the the provided cups/mugs were less than required and ordinary quality. This motel did not present as value for the money we paid.

The motel location was convenient for our needs. The receptionist was helpful and friendly. The shower had good water pressure and temperature.

Stayed in December 2024

The cutlery and dishes were not very clean and not very well stocked. There was no information in the room about local facilities incl restaurants.

We received an upgrade which was a ground floor apartment and incl a spa, this was much appreciated after a very long drive. The bed was very comfortable.

Stayed in December 2024

Aircon vents had duck tape on them to hold them up was a bit how you going.

Staff are lovely, room was ok nothing amazing but pretty good for a one night stop over.

Stayed in December 2024

Had to search for someone to check in.

Close to wedding

Stayed in December 2024

I ordered a room with a spa bath; and the spa function on the bath didn’t actually work, which was disappointing. The bed seemed comfortable enough at first, but after sleeping in it, I experienced back and neck pain.

The property was clean and decorated well.

Stayed in December 2024

There is a bit of ruckus near my bedroom

I usually come here because there is no other hotels near Eltham and it is quite clean

Stayed in December 2024

Note no elevator and we were on the top Level

Convenient location for us, good value, comfortable in spite of the facility being a bit old and needing a bit of work.

Stayed in December 2024

We asked for flower petals and candles when we first contacted Eltham gateway and they had said they were able to do this for us and we never got it which was very disappointing being our wedding night. There was a lot of cobs webs and spiders all around the room and in the curtains. The remote for the tv was no where to be found so we couldn’t use the tv. The bathroom tap had toothpaste all over it from previous people that have stayed. There was a red back spider in the jets of the hot tub which was very dangerous. There was only one towel for two people staying there so we had to resort to drying ourselves with face washers.

The bed was clean and very comfortable and the rest of the room was decently clean. They had late night check in which was very helpful.

Stayed in December 2024

It’s quite comfortable and the rooms were clean

Stayed in November 2024