11 Mooloolaba Esplanade, 4557 Mooloolaba, Australia
#128 of 170 hotels in Mooloolaba
Guests' ChoiceBased on 48 apartment reviews
6.7Cleanliness
7.4
Comfort
7.5
Location
9.3
Facilities
6.9
Staff
7.4
Value for money
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 13, 2025
Carolyn
AustraliaThe room was so much smaller than I thought and so we were slightly uncomfortable with little room. Would be great for just 1 person or a couple. There was really no storage space in bedroom or kitchen. The WIFI was very temperamental and the TV would be great if it was updated even just to include Netflix.
Location is exceptional
Stayed in January 2025
Reviewed: December 31, 2024
Elizabeth
AustraliaHonestly was a great location and good resort.
The location was ideal. The pool area was fantastic for families and the roof top area was well maintained.
Stayed in December 2024
Reviewed: October 5, 2023
Lorna
AustraliaParking for 4wd not too accommodating
Location location
Stayed in October 2023
Reviewed: October 5, 2023
Jennifer
AustraliaExpensive to eat and Restaurants close very early (8-9pm) considering school holidays, National Sporting event and Thursday to Saturday evenings
Location was great
Stayed in September 2023
Reviewed: August 31, 2023
Teiringa
New ZealandLocation was great
Stayed in August 2023
Reviewed: August 23, 2023
Madison
AustraliaI loved how the location was next to everything that I needed within a 2-3 minute walk
Stayed in August 2023
Reviewed: August 15, 2023
Deborah
AustraliaCheck-in and checkout was painful - you have to find somewhere to park (which is hard) and walk to a real estate to get the keys and return them. Not sure why they can't have a lockbox on site, just adds an extra annoyance to the trip. Room cleanliness was ok, but it's clearly very dated/furniture is old. I didn't really want to sit on the couch. The bin had dirt on the outside. The view was straight on to the pool/ other units meaning there was zero privacy and unfortunately no sheer curtains - so choice was either everyone see straight in or have the curtains closed
Location was great. Spacious for a few night getaway
Stayed in August 2023
Reviewed: May 8, 2023
Iris
AustraliaUnit 220 is noisy and poorly maintained. It is on the second floor just above large sliding glass doors which make a lot noise starting early in the morning. The apartment needs a refresh. Walls and doors could do with a paint and cabinetry doors need to be replaced or at least repaired.
The location of the building is excellent - right on the esplanade at the quiet end near the Surf Club.
Stayed in May 2023
Reviewed: April 2, 2023
Paul
AustraliaA bit dated
Good location, good value
Stayed in March 2023
Reviewed: March 3, 2023
Gayle
Australiait was old and some of the sliding doors weren’t working. a huge step up into the shower via the old spa bath. The fridge was a bar fridge that froze things in the fridge and not the freezer.
The location on the beach in Mooloolaba. just one bedroom with a tiny kitchen. the layout was great and spacious.
Stayed in March 2023
Reviewed: March 31, 2025
Ron
AustraliaStudio was way overpriced. Air-conditioner didn't work (did report to First Holiday) no action! TV not smart so only 4 local channels, studio smelt, shower step dangerously small for climb into bath/shower. There was very little storage in wardrobe and what was available was compromised by vacuum and air fryer .This is a third party property so Landmark have no interest and did agree they had better cheaper accommodation to book direct. The unit was very tired and needed a good freshen up doors scratched and getting stuck in wall cavatity. I think booking.com should make this clearer in there ad. I did attend the office of First Holiday they were dismissive said owners don't read reviews but she would contact them. Three days later I rang as was told no contact no care!!!
Stayed in March 2025
Reviewed: March 17, 2025
Addie
AustraliaThe unit, the air conditioning was dirty and smelly, the shower you needed a ladder to get up and over the bathtub to get in and then nearly fell out being slippery, the carpet smells old, there was no dishwashing liquid to clean dishes and we could only get 3 channels on the tv
Location was good
Stayed in March 2025
Reviewed: March 13, 2025
Meredith
AustraliaBeing a bit on the short getting in and out of the shower was a little tricky. Not sure if WPHS would allow a step.
Location was fantastic and a really solid unit
Stayed in March 2025
Reviewed: February 26, 2025
Lisa
AustraliaVery small , very outdated . Stuffed in a corner of the complex with no air flow. Had to collect and return key from another place . It was expensive for what is was.
The roof top
Stayed in February 2025
Reviewed: December 9, 2024
Angela
AustraliaThe receptionists were a bit icey at the hotel. I had to ask if they could watch my bags while I went to get the key. I didn’t have much but they told me to just put it behind the pamphlet stand, and she didn’t seem to impressed that I asked for anything as I didn’t book through the hotel. Hotel staff have always placed my bags behind the counter previously. I made sure I didn’t ask them for anything else as they made me feel unwelcome in doing so. There was also a maintenance thing happening with keys, the information pamphlet stated days but no rough times this was happening. Also I didn’t have any information about the room: accessing internet, fire exits (on the wall near lift), where the main bin was, pools, spa and gym locations?
It had everything I needed from cheese grater to spa in the room and the rest of the hotel with spas, pool, gymnasium and parking
Stayed in December 2024
Reviewed: November 7, 2024
Dan
AustraliaLocation is perfect. Room was small but neat. Facilities were really good. Enjoyed our stay
Stayed in November 2024
Reviewed: September 11, 2024
Matt
AustraliaThe toilet did not fill/flush, so I had to use a bucket from the laundry to fill the cistern. The card slot, to turn on the power is broken. I had to spend the first half hour of my stay trying to work out why there was no power to the kitchen, tv, etc Half the channels on the tv had audio but no picture
Stayed in September 2024
Reviewed: September 2, 2024
Darren
Australiathe following which was not functioning in the apartment: • tv and tv power points • power points in kitchen • microwave • washing machine and dryer • lounge floor lamp • one of the bedside power points and lamp
Stayed in August 2024
Reviewed: August 1, 2024
Cate
AustraliaHaving to collect and return keys, no wifi, no Foxtel
Location
Stayed in August 2024
Reviewed: June 30, 2024
Sidonia
Australiacups and cutlery not clean had to take your own rubbish out and do your own dishes not happy when charges $140 for cleaning
location was very good breakfast not included
Stayed in June 2024
Reviewed: January 22, 2024
Denley
AustraliaWhen I had a shower the actual shower head feel off from the cord. Think the previous people have broken it and then on closer looks they had stuck those tiny rubber bands to keep it secure
The location
Stayed in January 2024
Reviewed: January 6, 2024
Kerry
AustraliaThe spa on top of roof and pool
Location was beautiful, hotel was beautiful and very central to everything.
Stayed in January 2024
Reviewed: November 16, 2023
Meryl
New ZealandAlmost everything , everything right there
Very cosy, wonderful facilities , great location
Stayed in November 2023
Reviewed: October 9, 2023
Barbara
AustraliaThe toilet didn’t flush properly & was dripping constantly The bed & the toilet we’re far too low The sliding door handle is not secure The bedroom sliding shutters are broken Loud voices from the bars till way past midnight
Stayed in October 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content