The back area of the property is shabby and the courtyard is just a car park. The whole place had a tired feel and is in need of an upgrade. The only contact we had from the manager was by text which is not always reliable when travelling. There is no one on site.

Lovely position and we had a balcony room looking out over the harbour. The room was clean and comfortable.

Stayed in October 2024

The television didn’t work, the bathroom door was jammed so wasn’t easily opened or closed and the views were not what we expected as advertised

The room was spacious

Stayed in October 2024

A bit noisy. The bathroom did smell. Perhaps poor drainage! Perhaps a coffee machine.

Location

Stayed in October 2024

The room looked ok in the pictures but we were massively disappointed after arriving. But it wasn’t even properly cleaned and smelled bad as well. For the same price , we got a lot better 2 bedroom apartment at someplace else.

Nothing

Stayed in August 2024

Very uncomfortable beds and pillows.

Stayed in April 2024

The description of the place did not meet expectations. The carpets were dirty and door etc was rusty and difficult to close. The room was smaller than expected and the TV was not connected to the internet so we could not stream movies etc. The cost was more expensive for the room.

We liked the location of the motel.

Stayed in April 2024

The bed was very soft, and moved across the floor when I sat on it.. There weren't any cups in the drawers. The shower doors were ridiculously hard to get in or out of the shower. The shower went way too hot when next room turned their shower on, then the water went cold. Outdoor area a bit grubby and lounge chairs smelled musty

A very clean room

Stayed in March 2024

No complementary water in the room. No wifi

Stayed in March 2024

This property was very misleading in their description of the place. Thinking we were getting a Harbour View, only to get a lower ground view of the car park, only a few rooms had a view. The pictures they show of the place was nothing like it. The positive is the staff were very nice and accommodating, both Gayle and Bronwyn listened to our concerns and moved us to a better room, seeing we were disappointed. We didn’t get an upper room, but one facing the street view which was better than looking at our car. As you can see from the photo no harbour view, only a car park, then we go a front room facing a road and table.

The staff tried their best to give us a room that we were expecting, the 1st room was terrible, they let us move to a better room.

Stayed in March 2024

Felt quite basic

Laundry facilities

Stayed in February 2024

The room for the amount of money I paid was not impressed

It was near the water

Stayed in January 2024

Balcony right on the road and no privacy. Very much like an old American motel. Reception and outdoor areas messy. Improvements are planned.

Easy walk to harbour, beach, restaurants.Welcoming hostess. Parking fine.

Stayed in October 2023

some renovations overall at the property are required

comfortable

Stayed in October 2023

The name and the expectations do not coincide

Attention from the staff member who rang as we were on our way

Stayed in September 2023

Despite the Reno it needed carpet on the floor as it was extremely cold even with the a/c on 28

Only the lady who was so friendly

Stayed in August 2023

The bathroom window could not be fully closed which made the room very cold with only 9 degreese outside.

Good location.

Stayed in June 2023

When we arrived, we were shown to a room with a power problem. After putting our bags into this room, we realised the problem. We were relocated to the room next door, but quickly found this to have the same problem. Third time lucky. Heating didn’t warm all the room. Next day we found the room wasn’t cleaned for a 2 night stay. We ne Dr ask for this, only wanted clean towels which we got on requesting same. Expected to wash your own dishes, but no dish cloth or tea towel.

Didn’t have breakfast there

Stayed in June 2023

quite run down. looked quite sad.

neat and tidy

Stayed in June 2023

oh booked room smelt so bad we couldn’t stay in there. they had to shift us to another room

the view

Stayed in April 2023

The absence of a ramp for pulling wheeled luggage upstairs then downstairs to and from room. Would not have selected upstairs accomodation with views if aware that stairs were the sole option for reaching it. Would definitely not have booked this accomodation.

the view from upstairs room. Clean comfortable bed.

Stayed in May 2023

Harbour view was exaggerated- I could only see the top 20cm of some masts. On entering the room the bathroom tap was running and could not be turned off so dripped all night. The shower head needed cleaning so very little water came out. Not a good standard so wouldn’t return here.

Stayed in April 2023

Too noisy. Doors and windows rattled in the wind. No sound proofing between rooms. We could hear the guest next door including toilet noises and tv. Bed on wheels on a hard floor. Not a good idea!

location was reasonable

Stayed in April 2023

I stayed in room 10 in late March when the nights are getting colder. The bedding consisted of one thin blanket and a sheet. I added the two spare blankets from the cupboard but woke in the night freezing. I tried the split system over the bed but this made little difference as it didn't appear to be working properly. Nice touches such as pink side lamps and a thin throw had been provded in the room. I would have preferred a dooner/ quilt for warmth/comfort over nice touches. The mattress was passable but not particularly comfortable. Towels were a little shabby but clean.

A typical motel of it's age with painted breeze block walls, and large window with a view into a parking area. Some of the upper/front rooms enjoy a great view of the harbour. Well equipped 'kitchenette' within the main room with microwave, fridge and enough crockery and cutlery for a make yourself breakfast or enjoy a late night takeaway. Liked the addition of washing up liquid and a tea towel. Great shower with quality Australian made toiletries.

Stayed in April 2023

The shower was over the bath, we considered it to be quite dangerous, also very noisy when people were moving around next door

Large room with balcony with view of water, comfy bed, cafe on sight.

Stayed in March 2023

The sliding bathroom door was virtually impossible to open or close. Paid extra for a harbour view that was a ripoff as there was no view.

There wasn’t a lot.

Stayed in March 2023