fans in tbe room are placed too low without a cover, I think people may get hurt so recommend to take some sort of safety measure

all the natural environment was spectacular

Stayed in January 2024

Rooms are run down, food average, no air con, no fly screens, overpriced for what you get. 5 star prices for 2-3 star resort.

The convenience of the snorkeling, island feel - secluded, lounge/bar area great. Feels like you’re living in a dream looking at the water. Love listening to the birds at night.

Stayed in January 2024

The humidity was somewhat opressive (to be expected in late November). An airconditioned unit or waterfront unit would have been better (both are higher cost and availability is an issue) Telstra's payphone was out of order for the whole 6 days we were there.

The location!! The Barrier Reef is fabulous and this island delivers the goods. A very relaxing break. The marine biologist (Katy) was an excellent entertaining guide for the whole environment; everything from birds, turtles, and fish. It was awesome to watch turtle nesting with her. The boat to the edge of the reef for snorkelling was fantastic. Staff were very helpful responding to a dietary requirement. Washing machine and dryer are available free of charge The research station tour by Stuart (the head of the Uni of Queensland Research Station) was fabulous.

Stayed in December 2023

The breakfast!

The location!

Stayed in December 2023

Must go on a tour to kayak round island, getting used to the smells and sounds of thousands of birds, being woken at all hours by screeching birds

Great snorkelling, plenty of reef sharks, shovel nose sharks, sting rays and geat variety of fish. Watching turtles lay eggs and return to water.

Stayed in December 2023

Not having a choice regarding the food. I would like an a la carte option even on buffet nights.

This is the second time I’ve been to Heron Island and I loved my stay, just as much as the first time. This time I traveled alone, and it’s a great time for solo travelers - there’s so much to do - especially if you love snorkeling, nature & photography. The only thing. I’m not a fan of buffets - I’m vegetarian and eat small meals so don’t get value for money. The restaurant at Heron Island have some buffet nights and some A La Carte. But overall I had a great time and I would highly recommend for anyone - from families to solo travelers.

Stayed in December 2023

Incredible island, the most beautiful place I’ve been in the world. Rooms were basic but perfectly nice. The only place to stay on the island but 100% worth it!

Stayed in November 2023

The chairs at the restaurant was very low.

Nice with room 125, second floor with a nice view,

Stayed in December 2023

Accommodation was a bit run-down and in need of a refresh; compulsory (and only real option) fixed price evening buffet which was mediocre at best; the restaurant offered a la carte light meals at lunch time - why not in the evening - or even alternatively offer same in the bar; only food offering in the bar was a meagre selection of sandwiches (often choice of one only) and soon ran out. Biggest gripe was the additional charge for breakfast coffee for any coffee other than instant - so unnecessary.

Fantastic location and very friendly staff; snorkelling trips and activities well organised

Stayed in November 2023

Coffee at breakfast on instant

Great snorkelling and bird watching Best reef island.

Stayed in November 2023

Buffet food

Location

Stayed in October 2023

the only thing i can think of is the food asn't what i'd expect from a resort of this calibre. Breakfasts were fine but lunches and dinners couldve been better

i loved everything. it's twenty one years since my last visit and it had changed for the better!

Stayed in November 2023

Considering the price, the resort could benefit from a good renovation. Dinner is buffet only for $50 pp. This was really below par. The simple a la carte lunch menu was a lot better, perhaps it would be better to offer the price including dinner (half board), now people feel cheated. There should also certainly be more love and quality in the preparation of breakfast and dinner. Also make the price including transfer by ferry.

The island is unique and incredibly beautiful. It was the bird breeding season so expect tens of thousands of birds with their poop and therefore smell, but that is just part of their island. Based on the reviews, we didn’t expect luxury in the resort. The room was basic but clean and with new sheets and new towels. All staff extremely kind and helpful.

Stayed in November 2023

Resort a little tired, but clean. Meals we’re not great & mass produced.

Close to the beach, in amongst the trees. Staff friendly & enthusiast & knowledgeable. Great opportunity to educate yourself about the surrounding environment. The reef & turtle watching was fantastic

Stayed in November 2023

The dinners at $50 a head was over the top. The first night the food was ordinary. The drinks were really expensive as well. I paid $18 for a glass of Chardonnay.

Breakfast was good though lacked variety. The scenery is spectacular. The entertainment was great.

Stayed in November 2023

The smell of the birds is very overwhelming but it is their home so you have to appreciate that they have the run of the island. It’s their island we’re just the guests lol. There needs to be a better menu at the restaurant and more snack options available to purchase anytime. The buffet is $50 each person per night and quite expensive for what it is. Also the tea and coffee supplies in the rooms need to be topped up daily as we ran out.

The island is extremely beautiful. Really easy to get around and lots of walking tracks in between to shortcut going from side to side.

Stayed in November 2023

No guidance on sea sickness in pre-arrival info or opportunity to purchase tablets at their port and staff their just rudely told us everyone knows sea crossings can be rough but literally everyone else checking in ahead of us was in the same position with no tablets so clearly the majority of people didn’t consider this. The result was many people sick on a rough crossing and not a good start to what was otherwise an outstanding island experience. No key policy on bedroom doors or safe provided in room which left us feeling slightly uncomfortable going out as we had cash and valuables with us.

Exceptional location and ambience. Staff were friendly and helpful. Room was clean and spacious. Unbelievable island experience in terms of snorkelling, sharks, rays and turtles we saw. Brittany the tour guide for various island walks was very knowledgable and passionate about her job.

Stayed in October 2023

No water in fridge, only empty jug. We got a complimentary bottle of sparkling wine as a honeymoon & birthday gift from the hotel, which was lovely. Just a shame this didn’t include glasses or a cooler.

Fantastic location & cabin met all requirements. Very friendly staff. Thank you for our complimentary bottle of sparkling wine!

Stayed in November 2023

Price - rooms and meals overpriced Lack of plant based proteins in meals

Amazing location Brilliant snorkeling Beautiful wildlife Vegan options for meals - lunch - vegan burger or pizza Dinner - vegan curry, risotto or salads Vegan chocolate cake

Stayed in November 2023

Only option being buffet dinner. This is very misleading, on the website it indicates you can do a buffet or ala carte. Not true, buffet only. Price for buffet for kids was reasonable, for adults probably a bit high, although it is obviously very remote so is going to cost more than usual. From the website "When the day is done, enjoy meals that cater to all tastes served as either a specialty buffet selection or à la carte dinner menu. "

Beautiful location, amazing wildlife. Rooms clean enough, although getting a little tired. Didn't matter though, its all about the water and snorkelling. Kids loved the buffet breakfast!

Stayed in October 2023

Dinner could be more exciting

Superb location, wonderful staff

Stayed in October 2023

As other reviews mention, the rooms are very basic. Our reef room had a very limited/no view of the reef/beach, but it was absolutely fine for sleeping. Let’s be fair - you’re going to spend all day outdoors anyway. The lunchtime options are quite chips/burger/fries heavy, with a bit of a lack of healthy options, so we ended up eating the same salad on a daily. I was also surprised about the frequent use of canned fruit on a tropical island. $50pp for the buffet style dinner was definitely overpriced given the quality of food, but overall okay for a few days.

The island is absolutely stunning with its crystal clear waters, abundance of marine life and beautiful beaches. We spent all day in the waters around the island diving and snorkelling, taking in the insane numbers of turtles, rays and reef sharks. The resort is clean and well maintained with friendly staff. If you come here for the pristine reef and location, you’re in the right place.

Stayed in October 2023

Food was plentiful but dinner buffet not good quality for the price .

Snorkeling and friendly staff

Stayed in October 2023

Food and service was particularly unsatisfactory, we had to queue for food that was very slow to come out.

Location and guided tours

Stayed in October 2023

More food options would be great. A minibar in the room. Possibility of having take away dinners in your room would be great. THREE of my wifi tokens did not work - I needed these to stay connected to work. A loss of 75 dollars!

Location location location. You never feel crowded even when the resort is at maximum capacity

Stayed in October 2023