The key to door didn't always work and the rooms were small

Great location and staff

Stayed in December 2024

Location

Stayed in December 2024

No bath.

The location was good. Good shower

Stayed in December 2024

N/a

Location , cleanliness and friendly staff. One of the staff brought my food to my room which I didn’t expect so thank you

Stayed in December 2024

My first review of a hotel ever. The bed was comfortable and the room was pretty big. The location is good. Very busy with lots of guests which I actually prefer and the reception team were good :) My stay was a last minute decision, I had no plans to do this but decided to and it worked out really well. Initial thoughts at reception and about hotel was changed to be very positive and I am grateful for everything. Thank you! Brekky was good, only stayed two nights. Other reviews state about the hotel next door being loud, but one night (Boxing day night) was completely fine. The other night I stayed Christmas day so it would have been closed. Hotel housekeepers greet you when you meet them in the lift which was lovely. Slippers provided free of charge when I asked at reception. There is another review about the shower and the potential fine if the fire alarm is set off because of the steam (this review is one which I really appreciated). I admit it stressed me a little bit but I just took short showers. I also kept the door closed (like they ask you to). The lights are very bright and good which I really liked and there is also a black out curtain! Also, bear in mind the key may not work if you keep it too close to your mobile - if so, head down to reception and they will sort it out for you :) Overall thank you very much :)

Stayed in December 2024

Comfortable but basic room. Not much storage in the room.

Good breakfast, good location, friendly staff.

Stayed in December 2024

N/A

Great location and good price

Stayed in December 2024

The bathroom was quite tight and there is a lack of ventilation. And the potential for a large fine if steam got into the main room, made for a rather uncomfortable and humid bathroom.

It was a great location with yummy breakfast and good sized beds. The blockout blinds are amazing!

Stayed in December 2024

The noise from the lift could be heard from my room

Location and staff were great. Room was very clean and beds were comfortable.

Stayed in December 2024

Rooms are very small, and the carpet in rooms are worn and make a weird crunchy noise when you are walking around the room. Decor seems tired.

Location. Was close to everything we wanted to walk to. Rooms were clean. Comfy beds.

Stayed in December 2024

The room was quite small, it was enough for an overnight but may be too small for a long stay

Great location, close to light rail and the museum station. They also had a coffee shop in the lobby which was great

Stayed in December 2024

Tiny room

Location

Stayed in November 2024

I did find it a little noisy at night, but that is the price you pay for a central location

Close proximity to major sights. Good transport links a short walk away.

Stayed in November 2024

bathroom needs better extractor fan

location

Stayed in December 2024

The room is not very well sound proofed, and we could hear guests next door as well as sounds from streets.

The location was really good. It is close to shops, restaurants, and public transportation.

Stayed in December 2024

There is a nightclub next door, Mr. B's, so if you are not part of the nightlife crowd and do what to actually go to sleep at night, I would recommend elsewhere. Mr. B's keep their doors open blaring their music, my microwave plate was rattling and my water on my bedside was moving whilst on the 9th floor. The shower facilities definitely need to be looked at, I had 2 rooms while there and both rooms the shower leaked all over the bathroom floor and just flooded. One of the shower doors was wonky and didn't close and split more water on to the floor. You have to shower with the door closed or it will set of the smoke alarm - but there is NO ventilation in the bathroom, no exhaust fan, it was awful. The hotel controls the air con, me and my friend were not appreciative of this. I am paying for my stay I want complete control. There are sensors in the rooms and the air con turns off within 30 minutes of leaving the room, this was also just not on! It was hot, so whenever we returned to our rooms we returned to a hot box. Take the sensors out of the rooms, we are paying enough money to have a nice cool room to return to! The elevator sounds, it dings 5x and there is NO soundproofing, at all! The walls are like cardboard, and actually move when the door is shut next door. My whole bed would move because the walls move when the neighbors closed the door. You can hear everything on the streets even on the 16th floor. One morning the housekeeping started at 7am, vacuuming with the door open, I am on holiday, I do not require a 7am wake up call by a vacuum when I am trying to relax. I did open my door and ask housekeeping "what the hell?". The eggs! Whyyyyy are the scrambled eggs so oily? They were disgusting. There was little choice at breakfast, but still enough to get fed. Nothing to write home about. I am well aware this is a "budget" accommodation, but it was still an expensive stay with the higher weekend rates.

The staff, I cannot fault them, they were always helpful, and very sorry about the nightclub noise, it seems that the Ibis staff are always trying to get on top of it, they complain, Mr. B's is fined, Mr. B's doesn't care and they just do it again. I tip my hat to the Ibis staff who have to deal with this. I was on the 9th floor, and after no sleep the first night, they moved me to the 16th floor to see if it was better for me, they tried to rectify immediately. Staff 10/10.

Stayed in December 2024

Location perfect..beds great.....breakfast spot on

Stayed in November 2024

It was a shame that one of the elevators was out but that was a minor inconvenience

The room was very clean and so were the facilities and the staff were great and I appreciated the free drink voucher. I will definitely stay again .

Stayed in October 2024

I paid cash for my breakfast. But when vacating hotel was charged again by my credit card. I wasn’t given a receipt for cash payment. They were very busy. But I should have asked for a receipt when I paid cash. I would not order breakfast again if I stayed there.

Very convenient. To Central Railway. Shopping.

Stayed in December 2024

The price for the Saturday was ridiculous

Location

Stayed in December 2024

No parking. An extra cost of $60 which we weren't expecting.

Stayed in December 2024

Only hate was that our room looked straight out into a concrete wall and the window didn't open so no view and no fresh air, lifts were also extremely slow.

Location was pretty good

Stayed in November 2024

nothing

location is great, bed very comfy

Stayed in December 2024

The noise but it was a Saturday night

Close to train station

Stayed in December 2024

One side of the bed was lumpy and the shower drain is too small for the shower and made the shower base fill up and leak out onto the bathroom floor.

Really good location, short walk to trams, shopping centre accross the road, clean and spacious.

Stayed in December 2024