Reviews of ibis Sydney World Square 3 stars
384 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#253 of 342 hotels in Sydney
Guests' ChoiceReview score
Based on 2826 hotel reviews
7.5Score breakdown
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Cleanliness
8.0
-
Comfort
8.0
-
Location
8.9
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Facilities
7.4
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Staff
8.6
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Value for money
7.6
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Free WiFi
7.8
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Reviewed: 29 September 2024
Kudi
Australia3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Just ok
Stayed in September 2024
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Reviewed: 29 September 2024
Jane
New Zealand3 reviews7.0“A clean and comfortable place close to light rail as well as walking distance to CBD”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted via mobile
Having to ask for tea bags/milk to be restocked
The location was fabulous and so was having a Coles just across the road
Stayed in September 2024
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Reviewed: 29 September 2024
Jeremy
Australia3 reviews7.0“A nice place to stay interstate for the weekend with family.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
A few parts of the hotel room looked worn out. Namely the areas where your eyes would not usually go to, down by the side of the bed and the bottom of the bathroom door. And only a minor thing, but the toilet paper roll was VERY close to me when using the toilet.
ibis Sydney World Square provided a really good base for my sister and I to explore Sydney and later go watch a concert at Sydney Olympic Park. It was clean and comfortable enough for our short weekend away. There was a smiley face on the ceiling in our room that looked like it was drawn in permanent marker and the staff had attempted to remove it. I had noticed it after watching a funny reel on Instagram with ridiculous baby names, and that's how our ceiling baby, "Bresch" was born!
Stayed in September 2024
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Reviewed: 23 September 2024
Wesley
Australia8 reviews7.0“Average”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
Lifts - only one was working. Waiting long times in the morning. Buffet breakfast was a bit disappointing. Not a lot of variety.
Location
Stayed in September 2024
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Reviewed: 22 September 2024
Jing
Australia12 reviews8.0“Good location close to train station but the hotel itself is a bit aged. It needs some renovation.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
A bit aged property
Location
Stayed in July 2024
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Reviewed: 20 September 2024
Grant
New Zealand69 reviews8 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
It’s mid Sydney so there’s always going to be some road noise but that’s more about a busy city than a hotel issue.
Well appointed (compact but not small) room, comfortable bed, clean bathroom. Fair value would stay again.
Stayed in September 2024
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Reviewed: 19 September 2024
Liselotte
Netherlands5 reviews1 helpful vote8.0“A lovely stay!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
There was only one elevator working which made the wait quite lengthy to go to our floor. The staff were very friendly about this and gave us a free drink to compensate us for this issue.
The staff were so friendly! They made our stay extra special and they were very helpful. The room is super nice with a comfortable bed and nice bathroom.
Stayed in September 2024
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Reviewed: 15 September 2024
Nadia
Australia4 reviews1 helpful vote7.0“Good location”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
They were refurbishing the lift so there was only one and it was very slow.
Bed was super comfy and the location is fantastic.
Stayed in September 2024
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Reviewed: 15 September 2024
Ren
Indonesia20 reviews2 helpful votes9.0“Overall it was a good stay!”- • Leisure trip
- • Family with young children
- • Standard Room With Three Single Beds
- • Stayed 5 nights
- • Submitted via mobile
We stayed during the maintenance one of the elevator which only left us with 1 elevator only which took very long on busy times.
The location is superb! Its small hotel but its clean! The housekeeper and staff are very helpful.
Stayed in September 2024
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Reviewed: 15 September 2024
Robert
Australia3 reviews9.0“Excellent service, always greeted by all staff, and made to feel welcome”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
N/a
Location, close to Light rail, rail, buses and Ferries.
Stayed in September 2024
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Reviewed: 14 September 2024
Michael
Australia5 reviews6.0“Booked a room not realising that the hotel wasn’t actually part of world square. Basic and didn’t represent value for mo”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Only one lift working. Very basic room. Not in the world square complex but across the street surrounded by a large number of massage parlours. With the addition of a $55 fee for parking in the world square parking complex the total cost was very similar to that of much nicer hotels actually in world square.
Staff members were very good.
Stayed in September 2024
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Reviewed: 14 September 2024
Catherine
Australia13 reviews7.0“Staff did their best to make everyone comfortable”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 4 nights
With one of two lifts out of action, it was difficult/frustrating for both staff and clients
Staff were lovely
Stayed in September 2024
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Reviewed: 12 September 2024
Tassia
Australia4 reviews7.0“Fair”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Cleaning
Location
Stayed in September 2024
-
Reviewed: 10 September 2024
Pam
Australia32 reviews3 helpful votes7.0“Small comfortable room big enough for two. No restaurant - small foyer coffee/ bar was handy”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Close to good shopping, numerous eateries, public transport.
Stayed in August 2024
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Reviewed: 9 September 2024
Gamol
Australia2 reviews8.0“We are enjoying staying at Ibis hotel world square Sydney.”- • Leisure trip
- • Group
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted via mobile
Renovations very noisy
Staff was friendly helpful
Stayed in September 2024
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Reviewed: 9 September 2024
John
Australia18 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Beds too soft Lift too slow Room very small Bedside lamp not working but fixed the next day Body soap in shower empty. Seemed to lack attention to details.
Location & convenience
Stayed in September 2024
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Reviewed: 8 September 2024
Caldwell
Australia6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The aircon in My room was very noisy
Location was close to everything,friendly staff, quick service, clean, got a complimentary drink on arrival
Stayed in September 2024
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Reviewed: 8 September 2024
Annette
Australia4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The air-conditioning kept turning off.
Fantastic location. Staff were polite and helpful.
Stayed in September 2024
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Reviewed: 8 September 2024
Vicki
Australia63 reviews5 helpful votes7.0“Nice and close to everything”- • Business trip
- • Group
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Beds super uncomfortable they both bend bad in the middle and just bad timing for us but only one lift working but obviously they need to be serviced so it has to be done. Long edit for the one lift we did use the fire stairs but not at night time as it come out in a dodgy side ally crowded with industrial bins
Location for City2Surf
Stayed in August 2024
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Reviewed: 6 September 2024
Bragato
Australia2 reviews7.0Good- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room was very small and one of the elevators were unfortunately out of action. There could have been better signage on how to use the stairs.
The location was great! Room was cosy, clean and comfortable.
Stayed in August 2024
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Reviewed: 5 September 2024
Iloveu
Australia20 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Only one elevator is working due to the construction. Sometimes we had to wait for a long period of time.
The location is great. Just next to the World Square. Close to Town Hall Station.
Stayed in September 2024
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Reviewed: 3 September 2024
Rebecca
New Zealand10 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 4 nights
Paper thin walls and doors, could always hear people in the corridors. Elevator was broken but they gave us drinks vouchers. The staff and cleaners always seemed to be in the guest elevator with trolleys etc which was a bit annoying. Shower weird that the head wasn't detachable. Slightly dodgy area on the street outside but not the hotel's fault.
Nice that I could have 2 single beds rather than a double. Clean and they serviced it well each day. Overall it was fine, maybe slightly over priced but that's Sydney for you.
Stayed in June 2024
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Reviewed: 1 September 2024
Teri
Australia2 reviews9.0“Excellent location, friendly staff and comfortable rooms”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Clean and well set up with all your amenities and a few extra items like a hair dryer and kettle. Nice modern set up with clean and stylish bathroom. The blackout and half-blackout curtains were very handy too. Staff were super friendly and lovely!
Stayed in September 2024
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Reviewed: 29 August 2024
Hatizah
Australia8 reviews7.0Good- • Leisure trip
- • Group
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted via mobile
The lift was under construction and we had a light well room, none of which was communicated in advance
Conveniently located
Stayed in July 2024
-
Reviewed: 26 August 2024
Michael
Australia24 reviews1 helpful vote7.0“It suited our stay due to Jetstar not flying”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
No comments
No comments
Stayed in August 2024
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