384 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#252 of 342 hotels in Sydney
Guests' ChoiceBased on 2827 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.6
Value for money
7.6
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 28, 2023
Kok
New Zealandsecurity for bag storage is too relaxed where anyone with the key could get in. everything else is good.
location and price. friendly staff.
Stayed in February 2023
Reviewed: February 27, 2023
Gjv
AustraliaThe only thing was the room key never worked and needed changing each time I tried to use it. There was a lot of door banging from the staff using the storage in the next room.
The hotel is in such a good location with access to the airport station on 6.mins away. You can walk to everywhere or use the tram. The room was well set out and never felt crowded even for 2 friends. The window had absolute block out, which was party handy .
Stayed in February 2023
Reviewed: February 27, 2023
Michelle
AustraliaThe shower
The staff were good, the bed was comfortable, I thought the room was very small for the price.
Stayed in February 2023
Reviewed: February 27, 2023
Nader
AustraliaVery basic hotel to be used just to sleep and shower since the only thing in the room other than the bed is a chair.
The location was fantastic, very central and close to public transport.
Stayed in February 2023
Reviewed: February 27, 2023
Phyl
United KingdomNothing not to like
Great location. Easily accessible to all attractions
Stayed in February 2023
Reviewed: February 26, 2023
Linda
AustraliaTea/coffee facilities could be put closer to the fridge and up higher for less mobile guests to access.
Room was clean and team were very friendly
Stayed in February 2023
Reviewed: February 24, 2023
Chris
AustraliaNo Access to microwave
Staf - incredibly helpful
Stayed in February 2023
Reviewed: February 24, 2023
Natasha
United KingdomThe gym - none of the equipment worked which was disappointing
Clean rooms, amazing location and super friendly and helpful staff.
Stayed in February 2023
Reviewed: February 20, 2023
Candy
New Zealandonly the bed !
above the bed too weak not support the back !
Stayed in January 2023
Reviewed: February 19, 2023
Lee
Australiaonly two elevators and the cleaners would always take up one of them
clean and central
Stayed in February 2023
Reviewed: February 18, 2023
Kyle
AustraliaSee above.
Staff were perfect. Location is great. The room, considering what I paid, was a let down. There is wear and tear on the skirting boards all the way around the room. The air conditioner drip hose that comes through to the bathroom is completely exposed and visible. I understand this needs to be accessible but it can easily be hidden with some kind of cover. The shower head mounted to the ceiling was not able to be angled, so I (5 foot 9) had to stand almost up against the glass to be under it. Water from the shower leaked out onto the floor and soaked the bath mat I was intending to use before I'd even stepped on it. The bed was comfy though.
Stayed in February 2023
Reviewed: February 18, 2023
Jo
Australiamy only issue was the lifts weren't working properly only one was working which made getting in and out of the building a long process
the staff were amazing and went above and beyond to decorate the room for my daughters birthday. staff always greeted you when you walked in and made sure you have everything you need.
Stayed in February 2023
Reviewed: February 17, 2023
Peter
AustraliaLocation excellent. Breakfast was well cooked and enjoyable
Stayed in February 2023
Reviewed: February 14, 2023
Julian
Australia-
-
Stayed in February 2023
Reviewed: February 14, 2023
Patrick
AustraliaNothing
Convenient, clean, friendly staff
Stayed in February 2023
Reviewed: February 13, 2023
Dylan
Australiabeing in the city centre it is very noisy
right in the middle of the city, close to everything you could want
Stayed in February 2023
Reviewed: February 13, 2023
Lisa
AustraliaI wish the windows opened as there was no fresh air i also would have preferred breakfast room was better quality. It felt like a dorm style
I think you get what you pay for. $450 for a couple of nights in the middle of Sydney was reasonable compared to other offerings
Stayed in February 2023
Reviewed: February 12, 2023
Trevor
AustraliaThe room is tiny and has no balcony. The aircon makes crackling noise all night. There are only 2 lifts and one was out of service.
If you are after Sydney CBD this would be the perfect location. The room is spotless, staffs are friendly. Happy with the American breakfast. Room facility is very limited. Will definitely recommend Ibis World Square.
Stayed in February 2023
Reviewed: February 12, 2023
Roy
AustraliaN/A
Great bed, Donna and air conditioning. Very quiet room.
Stayed in February 2023
Reviewed: February 12, 2023
Casey
AustraliaA bit small
Close to everything
Stayed in February 2023
Reviewed: February 12, 2023
Sydneytraveller
AustraliaGreat Location in mid of many restaurants / bars / shopping and easy to get to town
Stayed in February 2023
Reviewed: February 11, 2023
Mark
AustraliaBeing close massage parlours and them asking u Constantly to come in. Shower to small to get into as door did open wide. Old air conditioner. Cheap old desk to sit and uncomfortable chair.
It was close to city. Breakfast good bust to costly. Internet was great.Staff were lovely and cleaning staff great
Stayed in January 2023
Reviewed: February 7, 2023
Solly
New Zealand.
.
Stayed in January 2023
Reviewed: February 6, 2023
John
AustraliaProper milk for cofee
Didnt have breakfast. Easy in and out
Stayed in February 2023
Reviewed: February 6, 2023
Tharaka
New Zealandwater was leaking from the shower door to bathroom floor , however rooms are cleaned everyday & we were given additional floor towels . so managed with those .
Central location - easy access to everything , restaurants , shopping , public transport , entertainment & key attractions . Had everything we wanted in a city hotel ( Obviously smaller than a normal hotel room as expected) . staff was very nice & helpful . Stayed as room only . There are so many meal option right next to the hotel .
Stayed in February 2023
Vic, Spain
Sunny Beach, Bulgaria
Crawley, UK
Ankara, Turkey
Chantani, Bolivia
Halle an der Saale, Germany
Zaporozhye, Ukraine
Bagan, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content