cannot open a window

excellent location

Stayed in October 2022

The loud music next door that goes on for a bit longer on Friday nights. I would not recommend to stay here if you are a light sleeper.

Close to lots of restaurants, Museum and Central train stations, Capitol theatre Thaitown, bus stops, parks and supermarket. Room and bathrooms were clean. Staff were very helpful.

Stayed in October 2022

Our beds were a little hard for us, but that could be just us.

The location is perfect if you are travelling by train, but also having the parking station opposite makes it easy by car as well. Loved being able to walk around, so many things to do and see and so many options for eating.

Stayed in October 2022

Small room and compact bathroom

Good location in the city

Stayed in October 2022

close to city

Stayed in October 2022

Individual control of the room temperature

Staff exceptional - friendly and helpful no matter the request

Stayed in October 2022

the lift was way too noisy all the time

Stayed in October 2022

On multiple occasions housekeeping staff knocked on the door in the morning despite the ‘do not disturb’ being displayed, which was frustrating.

Conveniently located in World Square and near the light rail and trains, which makes it easy to get around. Rooms were a decent size and comfortable enough. The downside of the location was the street noise at night, but that’s not the hotel’s fault.

Stayed in October 2022

Not enough blankets cold in room

Clean rooms. tidy areas housekeeping and foh staff were helpful. location was chosen for proximity to concert which was good.

Stayed in September 2022

We were on first floor & the noise of the pub/nightclub went past midnight during our stay keeping us awake. With no opening windows or fan in bathroom the ventilation was very poor in our room & on entering there was a very musty smell. We had to purchase air freshener to combat the smell. Breakfast was good but needed stocking up. On one of the mornings we got to breakfast at 9 & there was no fruit left, bakery or bacon. We ended up going to have breakfast elsewhere despite having prepaid for it.

Beds were comfortable & room very clean

Stayed in September 2022

The breakfast wasn't fantastic. For the price it wasn't value for money and I would have preferred to save my money and go to a local cafe instead.

Room, location and bed were great. Staff were always willing to give directions and help out with organising transport.

Stayed in September 2022

room 105 above the nightclub

location

Stayed in October 2022

Noisy people in the room next door, rattled our bed at all hours of the night.

Location

Stayed in October 2022

parking wasn’t cheap or the easiest with luggage.

Location is amazing, beds were comfy, place was clean and staff were lovely.

Stayed in September 2022

The room was very small and the carpet was dirty with something spilled on it from the previous guest. Also there was no hand soap, products or conditioner in the bathroom on the basis of being sustainable. But basic hand soap and conditioner are essentials. Also small milks were not refreshed for 2 days despite asking. Extremely loud club/pub playing loud music across the road for half the night, no soundproofing in rooms so this kept me up through the night and was extremely loud, although the staff did kindly ring them to ask them to turn it down which was greatly appreciated. The walls are very thin and everything can be heard in rooms next door. No proper restaurant.

The staff were extremely friendly and had great customer service and were very kind and respectful. The location was great. Staff let me check in early and also store my bag after check out.

Stayed in October 2022

Yes weather No choice in early morninģ food

Close to shops and trains Felt safe

Stayed in September 2022

Bathroom Shower Leaked on FloorShower Door Requires Fixing

Location, Location Location

Stayed in September 2022

clean

Stayed in September 2022

awesome place and staffs is nice

Stayed in September 2022

Nothing really

Location, staff was always helpful

Stayed in September 2022

Room was clean, bed was comfortable, not noisy. Got a great night's sleep. Breakfast buffet was fair for the price paid.

Stayed in September 2022

The room allocated to us was in fact not available so it took longer to book in than expected so we had to rush to our next appointment.

Stayed in August 2022

There is a timer in the room that turns off the lights after 15 minutes. Even with us in the room moving around everything in the room including the air conditioning turns off. We were only left with the TV and one very dim lamp. We had to open the door to activate the lights every time. The only explanation we were given was an energy saving timer. It was very inconvenient and will be the reason we won’t stay again.

Location is good.

Stayed in September 2022

Lovely reception staff, particularly Ina.

Stayed in September 2022

The room was too close the lift that was so noisy. Can’t sleep well 😫

Location is good

Stayed in September 2022