384 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#252 of 341 hotels in Sydney
Guests' ChoiceBased on 2825 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.6
Value for money
7.6
Free Wifi
7.8
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End of dialog contentReviewed: December 23, 2024
Jessica
AustraliaThe bathroom was quite tight and there is a lack of ventilation. And the potential for a large fine if steam got into the main room, made for a rather uncomfortable and humid bathroom.
It was a great location with yummy breakfast and good sized beds. The blockout blinds are amazing!
Stayed in December 2024
Reviewed: December 17, 2024
Amy
United KingdomThe noise from the lift could be heard from my room
Location and staff were great. Room was very clean and beds were comfortable.
Stayed in December 2024
Reviewed: December 16, 2024
Tanya
AustraliaRooms are very small, and the carpet in rooms are worn and make a weird crunchy noise when you are walking around the room. Decor seems tired.
Location. Was close to everything we wanted to walk to. Rooms were clean. Comfy beds.
Stayed in December 2024
Reviewed: December 15, 2024
Jennifer
AustraliaThe room was quite small, it was enough for an overnight but may be too small for a long stay
Great location, close to light rail and the museum station. They also had a coffee shop in the lobby which was great
Stayed in December 2024
Reviewed: December 15, 2024
Natasha
AustraliaTiny room
Location
Stayed in November 2024
Reviewed: December 15, 2024
Wendy
United KingdomI did find it a little noisy at night, but that is the price you pay for a central location
Close proximity to major sights. Good transport links a short walk away.
Stayed in November 2024
Reviewed: December 14, 2024
Lisa
Australiabathroom needs better extractor fan
location
Stayed in December 2024
Reviewed: December 13, 2024
Yu-shu
New ZealandThe room is not very well sound proofed, and we could hear guests next door as well as sounds from streets.
The location was really good. It is close to shops, restaurants, and public transportation.
Stayed in December 2024
Reviewed: December 12, 2024
Ashley
AustraliaThere is a nightclub next door, Mr. B's, so if you are not part of the nightlife crowd and do what to actually go to sleep at night, I would recommend elsewhere. Mr. B's keep their doors open blaring their music, my microwave plate was rattling and my water on my bedside was moving whilst on the 9th floor. The shower facilities definitely need to be looked at, I had 2 rooms while there and both rooms the shower leaked all over the bathroom floor and just flooded. One of the shower doors was wonky and didn't close and split more water on to the floor. You have to shower with the door closed or it will set of the smoke alarm - but there is NO ventilation in the bathroom, no exhaust fan, it was awful. The hotel controls the air con, me and my friend were not appreciative of this. I am paying for my stay I want complete control. There are sensors in the rooms and the air con turns off within 30 minutes of leaving the room, this was also just not on! It was hot, so whenever we returned to our rooms we returned to a hot box. Take the sensors out of the rooms, we are paying enough money to have a nice cool room to return to! The elevator sounds, it dings 5x and there is NO soundproofing, at all! The walls are like cardboard, and actually move when the door is shut next door. My whole bed would move because the walls move when the neighbors closed the door. You can hear everything on the streets even on the 16th floor. One morning the housekeeping started at 7am, vacuuming with the door open, I am on holiday, I do not require a 7am wake up call by a vacuum when I am trying to relax. I did open my door and ask housekeeping "what the hell?". The eggs! Whyyyyy are the scrambled eggs so oily? They were disgusting. There was little choice at breakfast, but still enough to get fed. Nothing to write home about. I am well aware this is a "budget" accommodation, but it was still an expensive stay with the higher weekend rates.
The staff, I cannot fault them, they were always helpful, and very sorry about the nightclub noise, it seems that the Ibis staff are always trying to get on top of it, they complain, Mr. B's is fined, Mr. B's doesn't care and they just do it again. I tip my hat to the Ibis staff who have to deal with this. I was on the 9th floor, and after no sleep the first night, they moved me to the 16th floor to see if it was better for me, they tried to rectify immediately. Staff 10/10.
Stayed in December 2024
Reviewed: December 11, 2024
Brian
United KingdomLocation perfect..beds great.....breakfast spot on
Stayed in November 2024
Reviewed: December 11, 2024
Reidy
AustraliaIt was a shame that one of the elevators was out but that was a minor inconvenience
The room was very clean and so were the facilities and the staff were great and I appreciated the free drink voucher. I will definitely stay again .
Stayed in October 2024
Reviewed: December 11, 2024
Coral
AustraliaI paid cash for my breakfast. But when vacating hotel was charged again by my credit card. I wasn’t given a receipt for cash payment. They were very busy. But I should have asked for a receipt when I paid cash. I would not order breakfast again if I stayed there.
Very convenient. To Central Railway. Shopping.
Stayed in December 2024
Reviewed: December 10, 2024
Aldridge
AustraliaThe price for the Saturday was ridiculous
Location
Stayed in December 2024
Reviewed: December 10, 2024
Catherine
AustraliaNo parking. An extra cost of $60 which we weren't expecting.
Stayed in December 2024
Reviewed: December 9, 2024
Vanessa
New ZealandOnly hate was that our room looked straight out into a concrete wall and the window didn't open so no view and no fresh air, lifts were also extremely slow.
Location was pretty good
Stayed in November 2024
Reviewed: December 8, 2024
Anna
Australianothing
location is great, bed very comfy
Stayed in December 2024
Reviewed: December 8, 2024
Stephen
AustraliaThe noise but it was a Saturday night
Close to train station
Stayed in December 2024
Reviewed: December 8, 2024
Jenna
AustraliaOne side of the bed was lumpy and the shower drain is too small for the shower and made the shower base fill up and leak out onto the bathroom floor.
Really good location, short walk to trams, shopping centre accross the road, clean and spacious.
Stayed in December 2024
Reviewed: December 8, 2024
Michael
AustraliaNothing
Location, staff very friendly and helpful, good value for money and cleanliness of the room, I highly recommend this hotel
Stayed in December 2024
Reviewed: December 6, 2024
Leonemac
AustraliaRoom size and bathroom smell.
Fantastic location. Very comfortable bed and pillows. Rooms very small for tariff paid. Strong stale water smell from bathroom drain.
Stayed in November 2024
Reviewed: December 6, 2024
Chen
AustraliaBED
Stayed in November 2024
Reviewed: December 4, 2024
Thomas
AustraliaVery small shower
Small but comfy room, nice design
Stayed in November 2024
Reviewed: December 1, 2024
Melissa
AustraliaAsking for a shower cap etc from housekeeping
Location very clean
Stayed in November 2024
Reviewed: November 30, 2024
Hector
AustraliaAll ok
Location
Stayed in November 2024
Reviewed: November 29, 2024
Carmel
AustraliaGood spot
Great
Stayed in November 2024
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