Reviews of ibis Sydney World Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
384 Pitt Street, Sydney Central Business District, 2000 Sydney, Australia
#252 of 341 hotels in Sydney
Guests' ChoiceReview Score
Based on 2825 hotel reviews
7.5Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.9
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Facilities
7.4
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Staff
8.6
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Value for money
7.6
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Free Wifi
7.8
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Reviewed: September 22, 2024
Jing
Australia12 Reviews8.0“Good location close to train station but the hotel itself is a bit aged. It needs some renovation.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
A bit aged property
Location
Stayed in July 2024
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Reviewed: September 20, 2024
Grant
New Zealand69 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
It’s mid Sydney so there’s always going to be some road noise but that’s more about a busy city than a hotel issue.
Well appointed (compact but not small) room, comfortable bed, clean bathroom. Fair value would stay again.
Stayed in September 2024
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Reviewed: September 19, 2024
Liselotte
Netherlands5 Reviews1 helpful vote8.0“A lovely stay!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was only one elevator working which made the wait quite lengthy to go to our floor. The staff were very friendly about this and gave us a free drink to compensate us for this issue.
The staff were so friendly! They made our stay extra special and they were very helpful. The room is super nice with a comfortable bed and nice bathroom.
Stayed in September 2024
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Reviewed: September 15, 2024
Nadia
Australia4 Reviews1 helpful vote7.0“Good location”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
They were refurbishing the lift so there was only one and it was very slow.
Bed was super comfy and the location is fantastic.
Stayed in September 2024
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Reviewed: September 15, 2024
Ren
Indonesia20 Reviews2 helpful votes9.0“Overall it was a good stay!”- • Leisure trip
- • Family with young children
- • Standard Room With Three Single Beds
- • Stayed 5 nights
- • Submitted from a mobile device
We stayed during the maintenance one of the elevator which only left us with 1 elevator only which took very long on busy times.
The location is superb! Its small hotel but its clean! The housekeeper and staff are very helpful.
Stayed in September 2024
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Reviewed: September 15, 2024
Robert
Australia3 Reviews9.0“Excellent service, always greeted by all staff, and made to feel welcome”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
N/a
Location, close to Light rail, rail, buses and Ferries.
Stayed in September 2024
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Reviewed: September 14, 2024
Michael
Australia5 Reviews6.0“Booked a room not realising that the hotel wasn’t actually part of world square. Basic and didn’t represent value for mo”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Only one lift working. Very basic room. Not in the world square complex but across the street surrounded by a large number of massage parlours. With the addition of a $55 fee for parking in the world square parking complex the total cost was very similar to that of much nicer hotels actually in world square.
Staff members were very good.
Stayed in September 2024
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Reviewed: September 14, 2024
Catherine
Australia13 Reviews7.0“Staff did their best to make everyone comfortable”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
With one of two lifts out of action, it was difficult/frustrating for both staff and clients
Staff were lovely
Stayed in September 2024
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Reviewed: September 12, 2024
Tassia
Australia4 Reviews7.0“Fair”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cleaning
Location
Stayed in September 2024
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Reviewed: September 10, 2024
Pam
Australia32 Reviews3 helpful votes7.0“Small comfortable room big enough for two. No restaurant - small foyer coffee/ bar was handy”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Close to good shopping, numerous eateries, public transport.
Stayed in August 2024
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Reviewed: September 9, 2024
Gamol
Australia2 Reviews8.0“We are enjoying staying at Ibis hotel world square Sydney.”- • Leisure trip
- • Group
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted from a mobile device
Renovations very noisy
Staff was friendly helpful
Stayed in September 2024
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Reviewed: September 9, 2024
John
Australia18 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Beds too soft Lift too slow Room very small Bedside lamp not working but fixed the next day Body soap in shower empty. Seemed to lack attention to details.
Location & convenience
Stayed in September 2024
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Reviewed: September 8, 2024
Caldwell
Australia6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The aircon in My room was very noisy
Location was close to everything,friendly staff, quick service, clean, got a complimentary drink on arrival
Stayed in September 2024
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Reviewed: September 8, 2024
Annette
Australia4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The air-conditioning kept turning off.
Fantastic location. Staff were polite and helpful.
Stayed in September 2024
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Reviewed: September 8, 2024
Vicki
Australia63 Reviews5 helpful votes7.0“Nice and close to everything”- • Business trip
- • Group
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds super uncomfortable they both bend bad in the middle and just bad timing for us but only one lift working but obviously they need to be serviced so it has to be done. Long edit for the one lift we did use the fire stairs but not at night time as it come out in a dodgy side ally crowded with industrial bins
Location for City2Surf
Stayed in August 2024
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Reviewed: September 6, 2024
Bragato
Australia2 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was very small and one of the elevators were unfortunately out of action. There could have been better signage on how to use the stairs.
The location was great! Room was cosy, clean and comfortable.
Stayed in August 2024
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Reviewed: September 5, 2024
Iloveu
Australia20 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Only one elevator is working due to the construction. Sometimes we had to wait for a long period of time.
The location is great. Just next to the World Square. Close to Town Hall Station.
Stayed in September 2024
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Reviewed: September 3, 2024
Rebecca
New Zealand10 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 4 nights
Paper thin walls and doors, could always hear people in the corridors. Elevator was broken but they gave us drinks vouchers. The staff and cleaners always seemed to be in the guest elevator with trolleys etc which was a bit annoying. Shower weird that the head wasn't detachable. Slightly dodgy area on the street outside but not the hotel's fault.
Nice that I could have 2 single beds rather than a double. Clean and they serviced it well each day. Overall it was fine, maybe slightly over priced but that's Sydney for you.
Stayed in June 2024
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Reviewed: September 1, 2024
Teri
Australia2 Reviews9.0“Excellent location, friendly staff and comfortable rooms”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean and well set up with all your amenities and a few extra items like a hair dryer and kettle. Nice modern set up with clean and stylish bathroom. The blackout and half-blackout curtains were very handy too. Staff were super friendly and lovely!
Stayed in September 2024
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Reviewed: August 29, 2024
Hatizah
Australia8 Reviews7.0Good- • Leisure trip
- • Group
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted from a mobile device
The lift was under construction and we had a light well room, none of which was communicated in advance
Conveniently located
Stayed in July 2024
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Reviewed: August 26, 2024
Michael
Australia24 Reviews1 helpful vote7.0“It suited our stay due to Jetstar not flying”- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
No comments
No comments
Stayed in August 2024
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Reviewed: August 25, 2024
Jo
Australia11 Reviews6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted from a mobile device
The air conditioning was not working properly It was very hot during the night
Stayed in August 2024
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Reviewed: August 23, 2024
Janice
Australia18 Reviews9.0“nice stay in the city”- • Leisure trip
- • Group
- • Standard Room With Three Single Beds
- • Stayed 1 night
- • Submitted from a mobile device
not much view
good
Stayed in August 2024
-
Reviewed: August 18, 2024
Florida
Australia17 Reviews1 helpful vote9.0“Enjoyable stay at the heart of CBD, clean room, centrally located and friendly customer service”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was clean, looks newly refurbished The bed is comfortable with all lighting fixtures in good position and placement Microwave in the room is so handy to reheat our food and make coffee The soap and shampoo are big bottles attached on the wall, very sustainable while the soap scent is just divine The reception staff are very friendly and helpful, we got upgraded to higher floor. We were also offered a welcome drink due to one of the lift is currently being maintained which is truly appreciated Location is very central, close to the central station (7 mins walk), 8 mins from China town, Asian shops and restaurants are nearby, 10 mins from QVB, tram stop is just 3 mins away to go to Darling Harbour, Circular Quay, or the Rocks Airflow is central so need to ask reception to adjust the flow in your room if you feel cold, as the fitted aircon is only for cooling.
Stayed in August 2024
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Reviewed: August 15, 2024
Jemma
Australia1 review6.0“Great friendly staff, slightly out dated rooms but great location: getting what you pay for.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel lifts were being renovated which meant only on lift was in use however staff explained and provided complimentary drinks for the inconvenience. Air conditioning was out dated and did not work.
Property was clean and had all the amenities needed
Stayed in August 2024
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