352 William Street, 3000 Melbourne, Australia
#77 of 212 hotels in Melbourne
Guests' ChoiceBased on 1186 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.5
Free Wifi
7.6
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End of dialog contentReviewed: December 26, 2024
Pearce
AustraliaCould do with a few more facilities.
I didn’t have the breakfast as I couldn’t figure out where to go but I room was nice and cool, staff were very nice and a free upgrade was lovely. Loved the jazz club too though it was crammed. Cool room and sax on wall.
Stayed in December 2024
Reviewed: December 25, 2024
Abdullah
AustraliaNil comments.
The staff were incredibly friendly and accommodating, making our stay comfortable and enjoyable. Special thanks to Sahan for arranging an early check-in and giving us a room with stunning views of Flagstaff Gardens and the city—truly picturesque! Angeli was also amazing, allowing us a late check-out to accommodate our baby’s needs. The customer service was exceptional, and the staff went above and beyond to consider our requests. The hotel's location is another highlight. Being close to Melbourne's free tram zone made it super convenient to explore the CBD without any hassle. This feature added great value to our stay! Overall, the hotel exceeded my expectations in every way. Highly recommended for its excellent service, beautiful location, and family-friendly approach!
Stayed in December 2024
Reviewed: December 23, 2024
Doug
Australiawanted to get a 2 hour extended checkout till 12 noon on a Sunday. Front desk staff demanded extra half days fees and were most dismissive and quite rude that I had even asked. Next day I had a different staff member who allowed an hours grace and an hours late checkout from the carpark.
view from room was pleasant. lounge area was very comfortable
Stayed in November 2024
Reviewed: December 22, 2024
Peter
AustraliaNo soap in the dispenser in the shower, standard lamp did not work (Replaced the following day) and the log in process for free Wi Fi did not work for me.
Nice view, comfortable room. Friendly helpful staff.
Stayed in December 2024
Reviewed: December 17, 2024
Daniel
AustriaDark room without a view
Very nice location in the CBD, good breakfast, clean room with small kitchen
Stayed in December 2024
Reviewed: December 17, 2024
Brett
AustraliaClean, great central location, friendly staff and very well priced.
Stayed in December 2024
Reviewed: December 17, 2024
Ryan
AustraliaNothing
Everything
Stayed in December 2024
Reviewed: December 16, 2024
Fiona
AustraliaNothing really. Although, the included breakfast and extra add ons for breakfast were ordinary.
It was so spacious in the apartment with an amazing view from the balcony.
Stayed in December 2024
Reviewed: December 14, 2024
Francie
AustraliaSmell
Location
Stayed in October 2024
Reviewed: December 12, 2024
Andy
CanadaNo complaints at all. I would definitely stay here again
32 floors of view! Angel at check in definitely lived up to her name.
Stayed in December 2024
Reviewed: December 10, 2024
Anthony
AustraliaCar parking arrangements need to be streamlined eg allow guests to enter car park before registering as no parking on street
Stayed in December 2024
Reviewed: December 8, 2024
Bethany
AustraliaThe breakfast staff - weird that there's nobody to actually order your hot food from, then when you do ask for hot food, the staff tells you that it's cooked in the kitchen (really?) but then have no interest in taking your order, and you have to spell it out to them and ask literally how the staff in the kitchen know what I want, when there's nobody to take my order. The girl then realised she had to take my order and then got it wrong anyway ....!!
Great location, ease of check in/out, and fab decor.
Stayed in December 2024
Reviewed: December 8, 2024
Zachary
AustraliaVIEW WAS OK
ROOM,LOCATION
Stayed in November 2024
Reviewed: December 7, 2024
Audrey
French PolynesiaThe staff were very helpful 😁
Stayed in December 2024
Reviewed: December 6, 2024
Alex
AustraliaStaff- was little unprofessional
Location
Stayed in November 2024
Reviewed: December 5, 2024
James
AustraliaGood location, friendly helpful staff, breakfast a bonus.
Stayed in December 2024
Reviewed: December 4, 2024
Wong
SingaporeRoom service has to be requested through the reception.
Room is clean and the facilities as stated on the website is all provided. Location is at the CBD area, with free tram station nearby for travelling around the CBD. Flagstaff train station is just around the corner if needed to make a trip further. A convenience shop is just within walking distance. Breakfast provided with bread, pastry, cereals, coffee, tea and fruits. Staffs are friendly and helpful.
Stayed in December 2024
Reviewed: December 3, 2024
Pandaworrior
ChinaI got seriously injured by a sharp door stopper in the room. The door stopper was so sharp that it cut my foot skin off. I reported to the front desk, but they could only say sorry. Though the sharp part was patched with blue tags, I got no compensation for the injury. I have paid for the breakfast during my stay, but the breakfast barely includes bread. Hot meals like scrambled eggs required extra payments. I only ate one breakfast and I didn't go to the rest 2 breakfasts .
Great location. The room is big and clean.
Stayed in December 2024
Reviewed: December 1, 2024
John
United KingdomThere was a smell in the hall way and the toiletries were low so had to ask to refill which the staff did straight away
The location was excellent and the hotel was lovely and clean. The staff were very polite and helpful. Would not hesitate to come back to The Jazz Corner Hotel
Stayed in November 2024
Reviewed: November 30, 2024
Dawn
IrelandThe only negative from our stay was the breakfast,very poor to say the least,paid for continental, Al a carte only to be told after we had eaten that we had to pay for cooked breakfast,only one member of staff cooking and the breakfast room was packed so had to wait ages.Not much on offer for the continental just cereal and a few pastries no cheese or eggs was really bad selection,so only book the room and eat breakfast elsewhere.
The hotel was exceptional, couldn't have asked for a better room 5 star everything you could want .The view from our top floor balcony was utterly breath taking especially at night.
Stayed in November 2024
Reviewed: November 29, 2024
David
United KingdomThe lift aspect was a little confusing to begin with but not really a problem.
Great location. Loved the jazz theme. Had a great room opposite Flagstaff Gardens which from our balcony was a superb view.
Stayed in November 2024
Reviewed: November 27, 2024
Jo
AustraliaDon't eat at the downstairs bar/restaurant! Drink but don't eat. Had to send our microwaved beef patty $32 burgers back! How hard is it to throw a beef patty on a grill chef? Disappointed to say the least. Sweet girl working at the bar was fantastic and dealt with this in a very professional manner. Thank you :)
Comfortable room, fabulous view and close to great jazz nightlife.
Stayed in November 2024
Reviewed: November 25, 2024
Sarah
AustraliaCan’t think of anything
Location was great near the train station and trams . The hotel was clean and quiet . Would use that hotel again if going back to Melbourne.
Stayed in November 2024
Reviewed: November 25, 2024
Gail
AustraliaClose to facilities
Stayed in November 2024
Reviewed: November 25, 2024
Rick
Australiafridge could be a bit bigger
Stayed in November 2024
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