9 Ferny Avenue, Surfers' Paradise, 4217 Gold Coast, Australia
#162 of 1,078 vacation rentals in Gold Coast
Guests' ChoiceBased on 1542 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.9
Staff
9.0
Value for money
8.6
Free Wifi
6.9
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End of dialog contentReviewed: January 5, 2023
Bradley
AustraliaThe bed The pool wasn't working The other pools were cold and not very clean
Location
Stayed in January 2023
Reviewed: January 3, 2023
Arezoo
Australiadirty and lights were broken
gym and view
Stayed in December 2022
Reviewed: January 1, 2023
Shengnan
Australiathe condition was pretty old. can’t watch the fireworks even though when I booked in requested a room can watch fireworks.
Stayed in January 2023
Reviewed: January 1, 2023
Luke
AustraliaI generally don't complain but I feel it's warranted in this instance. We arrived to dishes that were stacked as if they were clean and they were all dirty caked with food. On the 2nd night we were woken around midnight by security who mistook us for having a party (it was the room above us). We also noticed multiple cockroaches in the apartment. Finally the outdoor pool was closed for no apparent reason. Truly shocking stay.
Stayed in January 2023
Reviewed: December 26, 2022
Benjamin
AustraliaThe room was next to garbage chute the smell came thru the and throughout our apartment i requested a room change but nothing was available.
Location
Stayed in December 2022
Reviewed: December 23, 2022
Natalia
Australiareceptionist when we checked in was pretty hostile and one of the larger swimming pools was closed
location
Stayed in December 2022
Reviewed: December 19, 2022
Natasha
Australiapool was closed, parking doesn’t have signs, noisy at night time from the local bars
clean, facilities in room, beds were comfy,
Stayed in December 2022
Reviewed: December 11, 2022
Luci
AustraliaThe carpark was confusing and tag didnt open the gate.
Stayed in December 2022
Reviewed: December 8, 2022
Lauryn
Australiacockroaches in our fire room with a 3 month old baby who’s playing on the floor! moved to second room but much smaller then the first and not the same views as i paid for.
close to city and public transport
Stayed in November 2022
Reviewed: November 28, 2022
Nicole
AustraliaThe bed was so old it was ridiculous. It was so uncomfortable and clearly the springs were worn out. The sofa bed too was all out of shape too. The other facilities in the room wear terribly dated such as the TV and stereo. Definitely in need of a makeover.
Size of the apartment was decent. The view was spectacular and location was great - right in the hub of everything
Stayed in November 2022
Reviewed: November 17, 2022
Kelly
AustraliaThat you call them North and South Towers. Trigger much.
Shops Great that Woolies is there. Saves you plenty of $$$
Stayed in November 2022
Reviewed: November 15, 2022
Louise
AustraliaBlinds didn't keep the bright sun and heat out. Aircon wasn't sufficient for summer. No clothes horse so had to use dryer all the time which doesn't conserve power. Beds too small
Shower Closet space Access to woollies and chemist
Stayed in November 2022
Reviewed: November 12, 2022
Jessica
AustraliaWifi was not included in the cost and it barely worked most of the time, so ended up using phone data instead.
The apartments were in a great location and we had a nice room with a great ocean view. There was Woolworths downstairs and plenty of restaurants around with only a short walk to thr main part of surfers.
Stayed in November 2022
Reviewed: November 6, 2022
Anthonychea
AustraliaBooked a room for 4, only one proper bed and the other beds were a foldable bed that you can feel the steel metal bars in the middle and the mattress was super thin, no back support at all
Good location and close to shops and restaurants
Stayed in November 2022
Reviewed: November 6, 2022
Genevieve
AustraliaThe cleanliness of room, toilet bin had blood on it, hole in the wall covered over with a lamp and walls needing a clean. x 2 lights have bulbs requiring replacement. Fingers prints on appliances. Lack of love
Proximity and staff were helpful
Stayed in November 2022
Reviewed: October 31, 2022
Tanya
AustraliaOur requests to have rooms on the same floor were not honoured. the second bedroom was made up as two single beds despite asking for a queen. The staff did fix this but we had to wait longer. covid has definitely changed things, apartments seem run down and now we’ll looked after. Had much nicer stays pre covid. I wouldn’t go back.
Location was perfect
Stayed in October 2022
Reviewed: October 22, 2022
Tarek
Australiano thing
Staff service was more than good
Stayed in October 2022
Reviewed: October 17, 2022
Brendan
New ZealandNeeds a lick of paint.
Location.
Stayed in October 2022
Reviewed: October 13, 2022
Vanessa
AustraliaRoom did not feel clean enough. Hair and dust found on bed side desk. Fridge was not emptied from previous bookings before ours and white sheets had stains.
Location and view was amazing
Stayed in October 2022
Reviewed: October 12, 2022
Gamze
Australiathe room was dirty, hadn’t been vacuumed properly and we had cockroaches in the kitchen and the bathroom
our room had very nice views and great location
Stayed in October 2022
Reviewed: October 12, 2022
Tara
AustraliaThe Queen bed was two singles pushed together uncomfortable as a couple travelling
Loved the location and the big rooms
Stayed in October 2022
Reviewed: October 11, 2022
Charlie
Australiacondition of the unit
location
Stayed in October 2022
Reviewed: October 5, 2022
Kathy
AustraliaThe noise, thr drug addicts, the homeless people trying g to get in. The smoking in the concourse level. The sqeaky bed. The price you pay and its not serviced everyday. Security could be visible i
Location of the shops
Stayed in October 2022
Reviewed: October 4, 2022
Shaji
Australiathere was no free internet .they charged a good money but has not provided free wifi . the carpet was not clean .the curtain is worn out and light was coming through .On the night check out the locker frozen and they could not unlock until the morning
the location was great and facilities were okay
Stayed in September 2022
Reviewed: September 26, 2022
Riley
Australia2 of the staff ladies where extremely rude
the location and facilities
Stayed in September 2022
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