53-57 The Esplanade, 4870 Cairns, Australia
#32 of 74 hotels in Cairns
Guests' ChoiceBased on 1133 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
7.8
Staff
8.8
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 25 April 2023
Molly
Australiawasn’t sound proof, shower head was too low.
location, staff and cleanliness.
Stayed in April 2023
Reviewed: 21 April 2023
Natalie
AustraliaOld hotel smell of the room, Could have been more artwork down the corridors, not the best paint. work and very plain...
Location and the bath...
Stayed in April 2023
Reviewed: 19 April 2023
Kym
Australiarooms were smaller than expected
location and staff
Stayed in April 2023
Reviewed: 18 April 2023
Shuhua
Australiadinner chair is a bit outdate.
Perfect location, opposite is woolworths, 5 mins walk to wharf, 2 mins walk to lagoon. Room is clean, you can get extra towels tissues for free. Free parking which good for us, Staff nice & reply quickly. Also we got sofa bed(double size) which is big enough for my son.
Stayed in April 2023
Reviewed: 12 April 2023
Selena
AustraliaLocation
Stayed in April 2023
Reviewed: 11 April 2023
Susan
AustraliaWi-fi access - only had 2 hours free. Wi-fi should be complimentary - 24 hours a day.
Perfect location. I had a lovely view of the esplanade, it was close to everything. Staff were very friendly and hospitable. My room was very comfortable.
Stayed in April 2023
Reviewed: 10 April 2023
Louise
AustraliaShower over bath was a bit difficult
Excellent central location - most things within walking distance
Stayed in March 2023
Reviewed: 3 April 2023
Lingfeng
AustraliaHowever, the facilities are just fair and could be modernised to math the brand’s reputation. I am not sure if all hotel stops provide room tidy up after Covid, but I do expect a free rubbish bag replacement ( only rubbish replacement) in the mid of my five nights stay. It was a bit disappointing to see a list showing $30 per room for simple room service (just like change rubbish bag, replace towel and tidy up bed).
Mabtra Esplanade is located in the best place in the city— Lagong is in the corner, Woolworths behind it and lots of fantastic restaurants around it. we enjoy walking along in the evening to see water front views. On hot afternoon, the pool in Mantra is a cool and shaded area for relaxing.Hotel is clean and staff are super friendly and helpful. You do get free Wifi if you register for certain membership (free). I don’t know why they put WiFi charges on booking.com while customers actually get it free.
Stayed in March 2023
Reviewed: 31 March 2023
Kendall
Australiahave to pay for internet
great location
Stayed in March 2023
Reviewed: 30 March 2023
Lynda
AustraliaIt was disappointing that the hotel restaurant had closed but lots of restaurants nearby. The only thing missing from the apartment was a couple of placemats for the table!
The one bedroom apartment was spacious with everything you need for a self contained space. Nice pool and a perfect location. Across from the lagoon and lots of dining out options. The staff are very friendly and helpful.
Stayed in March 2023
Reviewed: 25 March 2023
Fiona
AustraliaRooms could be updated.
The location was perfect and view from room amazing. Staff were very friendly and helpful.
Stayed in March 2023
Reviewed: 25 March 2023
George
AustraliaThe room was nice but the bed’s uncomfortable.
Location, swimming pool and amazing customer service.
Stayed in March 2023
Reviewed: 19 March 2023
Paul
Australiaclean, very comfortable apartment, lovely staff & perfect location.
Stayed in March 2023
Reviewed: 15 March 2023
James
Australiatrivial but the pool was absolutely freezing, the esplanade lagoon is only across the road though.
location is fantastic so close to the esplanade and all its attractions. beds were comfy and staff friendly and helpful.
Stayed in March 2023
Reviewed: 25 February 2023
Mary
AustraliaRooms need updating.
Location is fantastic. Rooms need updating.
Stayed in December 2022
Reviewed: 24 February 2023
Asanka
AustraliaParking was not allocated, yet, not too inconvenient. Gym could use a makeover. No microwave in the room.
Super conveniently located. View was nice. Staff were really good.
Stayed in February 2023
Reviewed: 16 February 2023
Lawrence
AustraliaLocation was great
Stayed in February 2023
Reviewed: 11 February 2023
Sonia
Australiacan’t fault
great location & nice & quiet
Stayed in February 2023
Reviewed: 7 February 2023
Katelynn
AustraliaNo cutlery or even a sink to wash anything in. For the price this is pretty poor.
Great central location, close to everything and any day trips we booked we got picked up from the front door.
Stayed in February 2023
Reviewed: 3 February 2023
Diane
AustraliaThe car park is odd due to the location of the two swipe access points. Sometimes you are driving on the right hand side and then you need to drive on the left hand side. Follow the arrows, drive slowly and just take care. Only park in the car parks that have the Mantra signs.
Great location with an easy walk to the restaurants and shops in the CBD. Cool air conditioning for the humid weather. Bed was comfortable. Nice smelling shampoo, conditioner etc. Quiet room even though the room faced the Esplanade.
Stayed in January 2023
Reviewed: 2 February 2023
Chloe
AustraliaPool was very small and no daily room cleaning
Location
Stayed in February 2023
Reviewed: 30 January 2023
Vanessa
AustraliaExcellent location - easy access to the lagoon and shops and cafes. Friendly and helpful staff
Stayed in January 2023
Reviewed: 16 January 2023
Amy
Australianothing
location was excellent room was also excellent
Stayed in January 2023
Reviewed: 15 January 2023
Mark
AustraliaI booked two rooms. I wanted two doubles but got one twin share
location was exceptional
Stayed in December 2022
Reviewed: 14 January 2023
Kerry
Australiarooms dated but clean. No streaming on tvs. lighting awful.
Great location, loved the pool and friendly staff. loved the joined apartments for the kids worked really well giving us plenty of space. kitchenette well stocked. Vivaldi restaurant on premises delicious.
Stayed in January 2023
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