Reviews of Mantra MacArthur Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
219 Northbourne Avenue Turner ACT, 2601 Canberra, Australia
#36 of 48 hotels in Canberra
Guests' ChoiceReview Score
Based on 1261 hotel reviews
7.5Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.3
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Facilities
7.7
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Staff
8.4
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Value for money
7.7
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Free Wifi
7.4
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Reviewed: January 12, 2023
Todd
Australia7 Reviews6.0“fair”- • Leisure trip
- • Group
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
service too slow at reception at check in
Location - Clean
Stayed in January 2023
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Reviewed: January 9, 2023
David
Australia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
No parking
Clean and close and friendly
Stayed in January 2023
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Reviewed: January 8, 2023
Arthur
Australia5 Reviews6.0“It was ok but could of been better”- • Leisure trip
- • Travelers with friends
- • Studio
- • Stayed 3 nights
- • Submitted from a mobile device
no pool or restaurant for dinner or breakfast. not enough parking.
location
Stayed in January 2023
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Reviewed: December 11, 2022
Miranda
Australia1 review9.0“the hotel was great with a clean room and friendly staff”- • Leisure trip
- • Couple
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
construction nearby (not hotels fault) but not told about closed restaurant pre travel
good location, very friendly staff
Stayed in November 2022
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Reviewed: November 30, 2022
Chey
Australia12 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Studio - Weekly Housekeeping
- • Stayed 2 nights
Paying for wifi
easy check-in, on site parking was a breeze with helpful tips from front desk, arrival drinks when you downloaded the Accor app, coffee shop downstairs (but exxy prices), easily located next to the tram/light rail.
Stayed in November 2022
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Reviewed: November 21, 2022
Tomas
Australia8 Reviews6.0“Tidy, professional if basic and isolated”- • Business trip
- • Solo traveler
- • Executive Studio
- • Stayed 1 night
It's not brilliant value for money, rather basic for $320 a night. Literally nothing in 1km + radius (not a restaurant, a servo, a convenience store, etc). Theres a cafe in the hotel but seems to be permanently closed (or it was at the time I stayed in). It does the job.
Tidy, proffessional and helpful staff, easy check in and out. Everything is relatively close and easy in Canberra (city centre, airport, etc)
Stayed in November 2022
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Reviewed: November 19, 2022
Lara
Australia10 Reviews6.0“lovely staff, hotel was ok.”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
it’s very very noisy. it’s like they didn’t soundproof it at all. the walls are paper thin and the hotel is on a very busy road. showed wasn’t very clean either.
well located
Stayed in November 2022
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Reviewed: November 14, 2022
Jade
Australia24 Reviews8.0“Weekend trip away with the family. Great rooms, close to the CBD.”- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
Unfortunately it sits close to the road and an intersection. our room was facing the road where the evening road noise is very loud. Did not sleep well.
nice clean rooms with modern amenities. Good location to be close to city central as it was 5 min drive into the shops. Friendly staff.
Stayed in November 2022
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Reviewed: October 23, 2022
Karen
Australia12 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Pity restarant wasnt available.
Comfy beds, good shower head
Stayed in October 2022
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Reviewed: October 22, 2022
Natalie
Australia8 Reviews6.0“Single night stay for the Tulips.”- • Leisure trip
- • Travelers with friends
- • Deluxe Studio
- • Stayed 1 night
- • Submitted from a mobile device
Twin share room was small. Nowhere to sit or chill except for the beds. Difficult to find the entry. Parking was tight.
Location was fine. It was okay for a single night stay.
Stayed in September 2022
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Reviewed: October 17, 2022
Con
Australia17 Reviews7.0“Nice hotel if you can live without on-site dining and don’t mind paying extra for parking and wifi.”- • Leisure trip
- • Couple
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 3 nights
- • Submitted from a mobile device
Restaurant not operating, even for breakfast, is very disappointing. You are referred to a nearby take away with a few outdoor tables and limited offerings. However, there is a brilliant pub, IGA and a couple of take sways just 800 metres away. Car park is extra and located in adjoining building. Wi fi is also at extra cost.
Quiet and convenient location opposite light rail stop. Modern minimalist. Reasonable sized room with compact, but cleverly designed, bathroom. Very clean. Pleasant and efficient staff.
Stayed in October 2022
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Reviewed: October 16, 2022
England
Australia2 Reviews6.0“Comfortable without being delightful.”- • Leisure trip
- • Couple
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
Room size much "tighter" than anticipated. Strange to find only a hanging rack - no wardrobe as such. Little space between bed and bench along window. No fully covered access between hotel and car park.
Check in easy. Room cleanliness very good - the hotel building is relatively new. Location very handy to city and within easy distance of most Canberra highlights.
Stayed in September 2022
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Reviewed: October 14, 2022
Garry
Australia4 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
Parking was extra and next door.
Restaurant was closed.
Stayed in October 2022
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Reviewed: October 9, 2022
Cathy
Australia3 Reviews7.0“Good accommodation but would have been nice if bar was operational.”- • Leisure trip
- • Group
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
No bar working.
Comfortable rooms. Good pressure in shower and hot water.
Stayed in October 2022
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Reviewed: October 9, 2022
Justyn
Australia6 Reviews6.0“suitable”- • Leisure trip
- • Family with young children
- • Executive Studio
- • Stayed 1 night
- • Submitted from a mobile device
clean
Stayed in September 2022
-
Reviewed: October 9, 2022
Nicholas
Australia1 review8.0“it was good”- • Business trip
- • Travelers with friends
- • Studio - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
clean
Stayed in September 2022
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Reviewed: October 7, 2022
Mengzhuo
Australia27 Reviews9.0“Great hotel and service”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite - Weekly Housekeeping
- • Stayed 3 nights
- • Submitted from a mobile device
Parking is off street but workable.
Great location and stay at Mantra MacArthur hotel. Staff were really accommodating and proactive in sorting out issues for us.
Stayed in October 2022
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Reviewed: October 5, 2022
Sonja
Australia110 Reviews10 helpful votes6.0“A good midtown stay in Canberra”- • Leisure trip
- • Solo traveler
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 3 nights
- • Submitted from a mobile device
no restaurant service
location Light rail right across from hotel 🚊
Stayed in October 2022
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Reviewed: October 4, 2022
James
Australia41 Reviews8.0“good”- • Business trip
- • Solo traveler
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 4 nights
nothing
location
Stayed in July 2022
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Reviewed: October 4, 2022
Lino
Australia30 Reviews8.0“Comfortable, quiet and convenient.”- • Business trip
- • Family with young children
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
Second time staying here, downstairs Cafe/table service was not open (understandable during 2021 Covid restrictions, but was disappointed that these facilities were not available this time round).
Good uninterrupted view from upper floor level (centre units). Free street parking on weekends and convenient tram access to city centre. Friendly, helpful staff.
Stayed in October 2022
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Reviewed: October 3, 2022
Jenny
Australia2 Reviews9.0“Satisfactory”- • Leisure trip
- • Couple
- • Deluxe Studio - Weekly Housekeeping
- • Stayed 2 nights
- • Submitted from a mobile device
Have the restaurant opened I asked for a different pillow and it was not delivered
Restaurant was closed!
Stayed in October 2022
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Reviewed: October 3, 2022
Kier
Australia7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Upon checkout the person being the desk, after serving the customers in front of me, left the reception desk to make coffee for them (no problem) without any form of acknowledgment to myself about what to do, to wait etc. A simple ‘I’ll be right with you’ would have been suffice rather than being blatantly ignored.
Stayed in August 2022
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Reviewed: October 3, 2022
Bruce
Australia6 Reviews1 helpful vote9.0“Great value for money”- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 1 night
- • Submitted from a mobile device
No pool
The bed was large and very comfortable
Stayed in October 2022
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Reviewed: October 3, 2022
Andres
Spain6 Reviews7.0Good- • Business trip
- • Solo traveler
- • Deluxe One-Bedroom Suite
- • Stayed 1 night
bed
Stayed in September 2022
-
Reviewed: October 2, 2022
Jennifer
Australia16 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
After a long drive, went to check in at the front desk. Whilst checking in the gentleman who was helping me received a phonecall and just walked out without an explanation to me where he was going. Very unprofessional. Luckily a lovely lady realised and helped me to check in.
Amazind spacious 2 bedroom, with lots of space. Bed was very comfortable and ad a great night's sleep.
Stayed in October 2022
