Nothing

Great location, the room was clean and spacious and the staff were very accommodating

Stayed in April 2022

The beds are very uncomfortable- my friend and I didn’t get a good night sleep on a single night. The pillows are also terrible. Although a separate living area is great, the couches are extremely uncomfortable. You can chrome cast onto the living room TV but not the bedroom TV - but the couches are not uncomfortable so it would be better to have chromecast available on the bedroom TV. Hotel lobby feels a bit tacky and out of date. Absolutely no space on the bathroom counter - very inconvenient for women. Buffet breakfast ends at 10am - too early and the selection is very limited.

Good location and liked that we had 2 queen beds plus a separate living space. A lot of elevators, so you don’t have to wait long for one.

Stayed in April 2025

We arrived - there was only one towel in the bathroom and no toilet paper. We also got double charged for the rooms - until I realised the mistake and needed to be refunded

Close proximity to the event next door. Rooms next to each other so that our family Could stay close

Stayed in April 2025

No bath mats,no exhaust fan in the toilet, utensils were ok but not good, carpet and beds looks old, and many more to say

Liked only the spinning wheel in the hotel

Stayed in February 2025

Air con

Room was spacious and clean, however we checked out as the air con was not working. Despite being told to "wait a couple of hours" for the air con to kick in by reception, and then maintenance telling us we control it from downstairs, the temp went from 27 to 28 over that 2 hours and it was 32 degrees outside. No windows to open either.

Stayed in February 2025

the lighting is so dim and so limited that for ageing people it's impossible to see anything. We couldn't control the air-conditioner more than 2 degrees and the freestanding fan was so loud and old it was ridiculous. It was a stuffy room.

location was good staff were great

Stayed in February 2025

Was very over priced for what was on offer

Great location for our concert and only short walk from station

Stayed in February 2025

The receptionist that served us on arrival was awful and rude. Checking in took so long it was ridiculous and it made it really hard with small children who were tired and sick of travelling for the day. Requested an invoice to be emailed as we were travelling for business. Had to ring today to ask again. Hopefully we get it this time.

Room worked well for what we needed

Stayed in February 2025

The housekeeping could have been better. Replace the toilet rolls Bar only open Thursday, Friday & sat 3pm-8pm

Location was great

Stayed in January 2025

Housekeeping was hit and miss in terms of their service. Toilet was not cleaned and bed making was clearly rushed. Air conditioning did not work properly and there was a pedestal fan in the cupboard obviously for this reason. We had the fan on every night. Would not recommend this room for summer or if you run hot!

The property is in a good location and reception is open 24 hours. Reception staff were always friendly when we had questions. Room was very big and spacious.

Stayed in January 2025

The room was extremely noisy, and the beds rattled throughout the night we were there. We could tolerate it, but quite disappointing given we had paid a premium price for the room.

Great location

Stayed in December 2024

No room service being provided on weekends was disappointing when you pay a good price for a 3 night stay.

This was our 2nd stay in 2024. We travelled from interstate and we like the location with easy walking to shops, restaurants and trams.

Stayed in December 2024

didn't mention $50 car parking fee neighbours could see into the room

location

Stayed in December 2024

The awkward Shower. Off site parking that wasn’t secure.

Location was good.

Stayed in December 2024

Lack of refurbishment to hotel (consistent with all Mantras - very little money put into hotel upkeep). Also, beds need a doona

Location

Stayed in September 2024

The accommodation had an adjoining restaurant as also listed on Bookings.com and despite checking via a telephone call that the restaurant was available and there was room service, neither of those facilities were open for my stay. This should have been better communicated by Bookings.com and hotel staff.

Good size room and friendly staff

Stayed in December 2024

Outdated rooms, asked for a quiet room and my room was facing a service road with trucks picking up trash at 2 & 4 am - not good enough

Proximity to my business meetings

Stayed in November 2024

The $100 preauthosisation for the room. It was totally unnecessary when my card was already on file.

The room was clean and tidy. Close to shops and restaurants.

Stayed in May 2024

Bar was closed both nights on the weekend. We booked 2 nights but had management come up to room after 1 night asking why we hadn’t checked out?

Great location for Marvel stadium, Hardware Lane & Bourke st Mall shopping.

Stayed in March 2024

Room was not ready at the guaranteed 2pm. Reception stated it was because of my special request to have twin beds. I had put the request in months prior and reiterated at 11.30am when I left my luggage at the hotel. At 2pm when I returned I had to wait for the room to be done only to get to the room and find the beds weren't separated into twins anyway :(

Location

Stayed in March 2024

Receptionist did not try to help us get our car park reimbursed or try to come up with a solution. We were not made aware that a voucher was required for the car park and that we needed to get this before we entered the car park

Stayed in February 2024

After spending $2000 for 3 nights we did not receive any fresh towels and bins were over flowing with rubbish we asked housekeepers they said you need to pay a higher rate for this service WTF I said $700 per night for no towels I have never experienced this before we travel regularly I will never use Mantra again.

Location

Stayed in February 2024

The rooms were dated and shabby. It was very pricey for the quality of the rooms.

The staff were very friendly and helpful. The car parking was convenient.

Stayed in February 2024

The paid breakfast is way too expensive for what it is. Our room was not cleaned the first 2 days of our stay despite my asking reception to do so. The room was just clean enough. Bed were not that comfortable.

Location is VERY central and very close to bars, restaurants, Melbourne's free (city center) trams, victory Markets, museums and other tourist attractions.

Stayed in February 2024

No bar or restaurant service No mini bar ….had to order using QR code and wait for delivery Bed and pillows hard and uncomfortable

Location

Stayed in December 2023