570 Queen Street, Brisbane Central Business District, 4000 Brisbane, Australia
#116 of 137 hotels in Brisbane
Guests' ChoiceBased on 634 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.6
Staff
8.6
Value for money
7.5
Free Wifi
7.7
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End of dialog contentReviewed: March 21, 2025
Carol-anne
New ZealandOur plane was delayed and when we arrived in the evening, nobody was on duty and there was no response to the telephone number. A young woman at the restaurant helped us and managed to let someone know. The person didn’t arrive after a good length of time. The young lady came to check on us and tried again. A receptionist arrived who told us we couldn’t have certain things which I’d telephoned about two days before and was not friendly. This was remedied the following morning by someone else.
Most of the staff were very pleasant and helpful. James in particular was great. The hotel had a good feeling.
Stayed in March 2025
Reviewed: March 18, 2025
Paul
AustraliaHad to ask for bed to made into twin share even though this was on booking. Staff were able to make this change after arrival. No ability to actually book a carpark at motel.
Close to Riverland where my function was being held. Room was clean and plenty of street parking after hours on weekend. Had tea, coffee, milk, microwave, jug, fridge.
Stayed in March 2025
Reviewed: March 17, 2025
Emma
AustraliaReception desk not always manned and saw a coakroach in my room.
Convenient location.
Stayed in March 2025
Reviewed: March 16, 2025
Kenny
AustraliaOk
meals were very good
Stayed in March 2025
Reviewed: March 11, 2025
Fergus
United KingdomWasher dryer wasn’t the best, couldn’t find staff sometimes, understandable because there was a cyclone going on at the time ! There could have been more notices as to what to do if power went down etc
Location was great for the city or the valley
Stayed in March 2025
Reviewed: February 16, 2025
Scott
AustraliaWalls were bare, aircon vents were quite dirty, internet didn’t work on TV so couldn’t relax with our streaming services.
Nice location, close to a lot hotspots. Little kitchenette was nicely setup and clean.
Stayed in February 2025
Reviewed: February 2, 2025
Colin
AustraliaGood location, clean
Stayed in February 2025
Reviewed: February 1, 2025
Jenn
AustraliaRoom smelled musty. Curtains old and sheer curtains torn. Aircon noisy. Gap under door letting in hall light. Bathroom desperately needs a refresh. Restaurant never seemed to be open.
Only 10 minute walk from Central Station. Staff were lovely. Had basic toiletries. Bed good size. Reasonable view. Large room. Lamps are a lovely red and appear new.
Stayed in January 2025
Reviewed: January 27, 2025
Rena
AustraliaLimited guest parking; first in basis. Very small, outdated bathroom. Limited lighting with blown bulbs.
Staff were friendly
Stayed in January 2025
Reviewed: January 10, 2025
Mitch
AustraliaWe booked a value package which we didn’t realise meant the room will be cleaned only every third day but even still our room wasn’t cleaned at all during our 4 day stay, even when we mentioned it to reception.
Very central location and great views!
Stayed in January 2025
Reviewed: January 1, 2025
-
AustraliaCarpark, Restaurant & the washer/dryer was noisy. We were a bit itchy from Bed Bugs.
Location
Stayed in December 2024
Reviewed: December 29, 2024
Marls
AustraliaRestaurant was shut for dinner. It was raining. The sliding door came off when try to shut it. Put $50 deposit down. Did not receive it back.
The bed was great.
Stayed in December 2024
Reviewed: December 11, 2024
Andrew
AustraliaThe room is very basic in terms of fit-out and feels quite old and tired like it needs a refurbishment, everything is there that you need but certainly no wow factor. The parking is very tight, which i was made aware of prior but they aren't wrong when they said tight.
Location was ideal for where i needed to get to and from. Staff were friendly and accommodating. Romm was very clean which i appreciate and parking was available.
Stayed in December 2024
Reviewed: December 9, 2024
Armstrong
AustraliaThe tv reception. Shit house
The staff were great
Stayed in December 2024
Reviewed: November 22, 2024
Tarryn
AustraliaThere wasn't anything to really fault about the Mantra. Gym could maybe have a little upgrade. Very small room- but all around a really good hotel.
Location is in a prime spot for being so close the Queen Street Mall & surroundings. Lots of food places, walk along the river, gym's near bye. A really good spot.
Stayed in November 2024
Reviewed: November 5, 2024
James
AustraliaExcellent breakfast and value for money
Stayed in October 2024
Reviewed: October 30, 2024
Jack
AustraliaThe car park. Fitting a range rover in was almost impossible, it required reversing back and forth just to get through each level.
Good location. Soundproof room.
Stayed in October 2024
Reviewed: October 28, 2024
Kylie
AustraliaWould have been good to have a room safe to store valuables and also a tv that had streaming capabilities
Good location, good kitchen facilities
Stayed in October 2024
Reviewed: October 25, 2024
Katelynn
AustraliaThe room we stayed in had a really bad smell, we did try to air the room out all the time but the smell was there the entire stay.
Great location, staff were lovely.
Stayed in October 2024
Reviewed: October 22, 2024
Sarah
Australiatiny bath room
all ok
Stayed in October 2024
Reviewed: October 14, 2024
Brenda
AustraliaCould do with a refurbishment, fairly old.
Was central so easy to get around.
Stayed in October 2024
Reviewed: October 13, 2024
Maryanne
AustraliaRoom needed a spring clean
Location, service.
Stayed in September 2024
Reviewed: October 5, 2024
Jayden
AustraliaThey never returned my $50 deposit
Stayed in September 2024
Reviewed: September 25, 2024
Jamie
Australiaon our 5th day the water was out due to scheduled maintenance I didn't get any sort of discount or offer for an extra night this delayed us being able to get ready for the day
the location was perfect so close to the city and the valley I will be looking to stay here again when I'm in Brisbane next, the staff were accommodating and friendly
Stayed in September 2024
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