Lovely property, surrounded by tropical gardens.

Stayed in April 2025

The rooms do need a little upkeep and the door stopper in the shower is a foot hazard, maybe put the bumper on the back of the door not the floor. Couldn't fully open cupboard as the fridge was in the way. The water seepage was an interesting problem.

Breaky was delicious and setting lovely as always. Lift accessibility was definitely a plus, thankful to not have to lug luggage up stairs. The food and drinks were very good my barramundi was sublime Crispy skin and veges cooked perfectly. Thankyou.

Stayed in March 2025

We have stayed at this hotel several times and are always satisfied.

Stayed in March 2025

Great hotel with great facilities and near to the beach.

Stayed in February 2025

Food was disappointing:/

Clean, friendly, had a great time!

Stayed in March 2025

No BBQ

Stayed in March 2025

Nothing

The pool and restaurant area, the garden, easy parking, friendly staff and excellent housekeeping. The restaurant is cosy with fast service and delicious food!!!

Stayed in March 2025

Staff was fair. Was not the cleanest. Was a bit run down

Value

Stayed in March 2025

Received no induction like other visitors. No advice with booking trips. Other guests received complementary coffees and we didn’t. Guests were welcomed with glasses of Champagne and we weren’t. Overall very disappointed about same.

Room was great. Comfortable bed. Pool and facilities were great. Food was good.

Stayed in March 2025

Being hassled to attend a time share presentation during our stay - personally I just don’t think this is appropriate and resulted in us just avoiding all staff as some where very pushy. One even called our room to try get us to come down to reception to collect a wrist band (after sitting through a 90 min sales pitch).

Pool area was lovely and thought the restaurant was well priced

Stayed in March 2025

Our outlook from the unit was the deck of the swimming pool. They also provided a small concrete pad with a table and two chairs that faced the back of the pool and was beside the path to the pool - not very inviting.

Beautiful resort with amazing facilities and just a great vibe. The rooms were big and we'll decorated and appointed.

Stayed in March 2025

One evening I slipped and fell on the path as it was very slippery and hurt my foot, I told them at reception asked if they had any pain killers. The girl quite rudely said you can have these for $6. I was in quite a bit of pain and she didn't even offer me a chair to sit on or even an ice pack. Later that evening the night manger rang to ask me if I went to the hospital and I said no I didn't and she was glad I didn't go for some reason. Not very good customer skills at all.

The room was lovely and big and the pool was very refreshing after a hot day.

Stayed in March 2025

Two things: the initial checking in which was delayed due to an officious staff member inviting us to have a glass of warm champagne. Nothing else was on offer. We had been up since 4am travelling. She went on and on about the map and after a good 20+ minutes she cut to the chase which was to advertise the restaurant. Please, you are on out time. It was a ridiculous hold up to checking in and actually getting to our rooms. Ended up cutting her short due to exhaustion. No. 2 and partly my own fault for not using the safe but reported the loss of a silver and gold bracelet from my room. Follow up was poor. I usually always wear this bracelet and removed it only in that room because my hand was swollen. Silly me, it was thieved it seems as no follow up on a promise to double check the room. Not wildly impressed. A pity because the property and facilities are good

Lovely setting, great pool, short walk to the beach. I have stayed here before.

Stayed in December 2024

N/A

General surroundings and atmosphere were lovely. Got excellent service from the staff when my TV audio control needed sorting. Thoroughly enjoyed the Treetops Treatments. Amazing Beauty Therapist. Please pass this message on to her from me Room C117. Great service from Owen from Star shuttle service. Prompt pick up and delivery every time. Absolutely enjoyed my second stay at Ramada!! Thank you.

Stayed in March 2025

The parking situation

The Barra in the ponds through the centre on the resort

Stayed in March 2025

a balcony with seating area and coffee machine

pool and surrounds, perfect temperature.

Stayed in February 2025

Really appreciated the free welcome drink however realising it was attached to some pretty hard core sales tactics for the Ramada 'time share' was disappointing and in our opinion cheapens your brand significantly. Asking guests to sit through a 90 minute video in exchange for a $200 credit was demeaning.

Nice big room, very clean grounds and pool.

Stayed in March 2025

A relaxing resort with lots of natural flora throughout the property.

Stayed in February 2025

Could of done without the time share hard sale on arrival, and no coffee machine

Was exclleetn value, like exceptional, the 2 bed apartment was freshly renovated and everything was new and in great condition, was surprisingly good considering the price, pool was good too

Stayed in February 2025

The pool was great

Stayed in February 2025

However, the pool was so hot that it was like stepping into a bath. It was not refreshing at all. I requested a ground-floor apartment but was given a top floor at the back of the complex. Travelling the stairs is not so easy these days.

Facilities were good.

Stayed in January 2025

The pool was pretty crowded, can't imagine it in peak season. Daily cocktail specials were a bit strange. Obviously had to sit through the talk to try and get us to attend the time share seminar but weren't pushy when we said we didn't want to.

The room was lovely and very clean, we didn't get much of a view but it didn't matter. Was very quiet in the evening, and we got a park close to the room. Staff were SO friendly. Nice to have pool toys in the pool. Could also get board games from reception.

Stayed in January 2025

The staff were really adamant on making us join Club Wyndham (their rewards club), they were constantly ringing us and asking whether we wanted to join. There is also a $5 charge if you order drinks poolside from the QR codes on the umbrellas.

The facilities were all so lovely and the room was super comfy. Great room service too! Plenty of parking on site for travelling with a hire car. We also visited the spa and our massage was amazing.

Stayed in January 2025

Nothing

Great resort. Great food. Friendly staff. Good all round

Stayed in January 2025