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  5. Reviews of Montego Sands Resort

Reviews of Montego Sands Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Peerless Avenue, Mermaid Beach, Mermaid Beach, 4218 Gold Coast, Australia

#81 of 122 hotels in Gold Coast

Guests' Choice

Review Score

Based on 357 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was small, and in general, the place was a little dated

    The staff were all friendly & helpful. In particular, Lilian went above and beyond and provided exceptional customer service.

    Stayed in November 2022

  • Reviewed: November 26, 2022

    8.0
    it was enjoyable
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    the fact that you could check in up until 2pm but when we got there at 1:30pm reception was locked. I had also phoned from the airport after disembarking to advise that our plane was delayed and we had just landed and would be on our way and be there before 2pm

    it was neat and clean

    Stayed in November 2022

  • Reviewed: November 22, 2022

    7.0
    On the whole our stay was good, local shops, bars restaurants and beach near by and good hosts.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 34 nights

    Part of the reason for booking Montego Sands was to have use of the swimming pool,, unfortunately because of adjacent construction work and retiling to several of the balcony's at Montego, which created early noise and dust we were unable to use either the balcony or the pool for relaxation. We were not advised of this on booking our 4 week stay

    Apartment was enough to suit our needs, hot water, clean linen, bathroom and kitchen facilities were good, washing machine and tumble dryer. Swimming pool.

    Stayed in November 2022

  • Reviewed: November 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Fantastic location close to the beach and shopping.

    Stayed in November 2022

  • Reviewed: November 12, 2022

    8.0
    Nice place for our quick visit.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night

    Construction next door but obviously a temp thing that won't be there in the future.

    We arrived late, check in was super easy. Room was fine, we didn't have time to test the pool. Close to beach and easy walk to shops. We normally stay down the road and love the area. Would recommend and staff were friendly. Would stay again.

    Stayed in October 2022

  • Reviewed: November 2, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Construction noise from development next door.

    Cosy and intimate.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool Not Clean, Didnt know we had to pay for sheets for fold out couch

    Location

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    apart from the construction site and the stairs, my stay was amazing.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Climbing up 3 flights of stairs with all the luggage was really tiring and exhausting. There was a construction site right next door which started at 7am so I couldn’t get much of a sleep-in.

    I loved the room. The mattress was comfortable and so was the pillows.

    Stayed in October 2022

  • Reviewed: October 9, 2022

    8.0
    Convenient with friendly owner
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy neighbour banging on someone’s front door for more than 1/2 hour at 4am

    Clean and easy access to shopping and restaurants

    Stayed in October 2022

  • Reviewed: October 4, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was hard and uncomfortable especially the fold up bed... unable to sleep on it as you could feel the bars thru the mattress... Was very scary when the toaster blew up with sparks and huge bang... my daughter was very shaken by it as it happened in her face... but the staff were very prompt and quick to assust and fix which we apprecuated... unfortunately after we left i had x2 ph calls from someone with my details of the booking including my credit card dertails, they said they were unable to procesd my payment it had been declined. I had not usedvthe credit card to pay as i had paid by efypos on arrival... and luckily i did not leave any money on the credit card i had given when i booked so the person could not take any money... when i checked the phone number it was not the montego sands number so somehow my booking details must have been leaked or hacked ... very dussapointing... I informed the sands and Lauren who i spoke to was lovely and she knew i had paid on arrival... i just wanted them to be aware that someone was trying to scam saying they were from the montego sands resort..

    That the staff were ansolutely lovely and made us feel very welcome... the accomadion was clean and smelt lovely on entering.

    Stayed in October 2022

  • Reviewed: September 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Staff are very nice and helpful

    Stayed in September 2022

  • Reviewed: September 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Carpets have lifted and are a trip hazard very dated needs new furniture could be very nice if a little money was spent

    Stayed in September 2022

  • Reviewed: September 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was a little small No wine/champagne glasses. And construction next door early start.

    The 2bedroom ground floor unit was well furnished, clean and property was close to the beach.

    Stayed in September 2022

  • Reviewed: September 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    construction site next door

    self check in and free parking

    Stayed in September 2022

  • Reviewed: August 26, 2022

    7.0
    Ok
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Consftruction noise nearby sat morning

    No breakfast

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Considering the good price there was nothing to complain about. A little dated furniture and bedding, but perfectly fine.

    Easy after hours check in. It was a quiet spot- despite construction next door. Enough room for the three of us for our short stay, walking distance to the Glink tram and beach. Carpark underground- height was not a problem for our 4x4. Kitchenette, washer and dryer all provided. Friendly staff.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    9.0
    Wonderful
    • Business trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    the property is not really modern like other more expensive accommodation. But the bed was comfortable howbeit a bit noisy when moving. Really good hot water and pressure. the apartment was clean and had everything we needed for our 3 day stay. Quite adequate without the frills. Would stay there again. new manager (Lillian) went out of her way to help.

    close proximity to the seaside and the affordability

    Stayed in August 2022

  • Reviewed: August 2, 2022

    7.0
    We thoroughly enjoyed our stay except the noice from construction site next door early hour .
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t find anything as It served the purpose of us coming to GC to attend a function and accessible to Pacific Fair Shopping centre.

    All went well and according to our plan for the weekend

    Stayed in August 2022

  • Reviewed: July 31, 2022

    8.0
    Good location to stay in Gold Coast
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights

    Construction site next door, a bit inconvenient when bringing your luggage up from the underground carpark.

    Good location, spacious apartment, good size balcony, free underground carpark and close to beach.

    Stayed in July 2022

  • Reviewed: July 31, 2022

    8.0
    Good handy location
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction next door

    Location good

    Stayed in July 2022

  • Reviewed: July 31, 2022

    9.0
    Perfect for a weekend getaway
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    As the bathroom door was a french door, unfortunately the bathroom could have been more private. However that was such a minor factor! The decor and furniture was a tad outdated, but once again, a very minor factor!

    A wonderful stay which met our needs. The apartment was clean and close to the tram. Great secure parking. The staff were friendly and helpfully met our needs for a later check-in.

    Stayed in July 2022

  • Reviewed: July 20, 2022

    7.0
    Enjoyable stay however there is no water jug to have cold water in the fridge.
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights

    Centrally located to all amenities and facilities. Nice and quite suburb.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    8.0
    comfortable and clean in a very competitive market service was good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights

    close to most things

    Stayed in June 2022

  • Reviewed: July 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Noise from construction work next door

    Terry was a great host and helped us with our luggage, way beyond expectations.

    Stayed in July 2022

  • Reviewed: June 22, 2022

    9.0
    A great stay for me
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom Apartment
    • Stayed 12 nights
    • Submitted from a mobile device

    The work next door on a new appartment

    Central for what I needed

    Stayed in June 2022

Showing 76 - 100

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