21 Peerless Avenue, Mermaid Beach, Mermaid Beach, 4218 Gold Coast, Australia
#81 of 122 hotels in Gold Coast
Guests' ChoiceBased on 357 hotel reviews
7.9Cleanliness
8.3
Comfort
8.1
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
8.5
Free Wifi
8.8
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End of dialog contentReviewed: November 27, 2022
Abbie
AustraliaThe pool was small, and in general, the place was a little dated
The staff were all friendly & helpful. In particular, Lilian went above and beyond and provided exceptional customer service.
Stayed in November 2022
Reviewed: November 26, 2022
Nicole
Australiathe fact that you could check in up until 2pm but when we got there at 1:30pm reception was locked. I had also phoned from the airport after disembarking to advise that our plane was delayed and we had just landed and would be on our way and be there before 2pm
it was neat and clean
Stayed in November 2022
Reviewed: November 22, 2022
Bradley
United KingdomPart of the reason for booking Montego Sands was to have use of the swimming pool,, unfortunately because of adjacent construction work and retiling to several of the balcony's at Montego, which created early noise and dust we were unable to use either the balcony or the pool for relaxation. We were not advised of this on booking our 4 week stay
Apartment was enough to suit our needs, hot water, clean linen, bathroom and kitchen facilities were good, washing machine and tumble dryer. Swimming pool.
Stayed in November 2022
Reviewed: November 18, 2022
Robert
New ZealandFantastic location close to the beach and shopping.
Stayed in November 2022
Reviewed: November 12, 2022
Ben
AustraliaConstruction next door but obviously a temp thing that won't be there in the future.
We arrived late, check in was super easy. Room was fine, we didn't have time to test the pool. Close to beach and easy walk to shops. We normally stay down the road and love the area. Would recommend and staff were friendly. Would stay again.
Stayed in October 2022
Reviewed: November 2, 2022
Laura
United KingdomConstruction noise from development next door.
Cosy and intimate.
Stayed in October 2022
Reviewed: October 31, 2022
Leasa
AustraliaPool Not Clean, Didnt know we had to pay for sheets for fold out couch
Location
Stayed in October 2022
Reviewed: October 11, 2022
Luke
AustraliaClimbing up 3 flights of stairs with all the luggage was really tiring and exhausting. There was a construction site right next door which started at 7am so I couldn’t get much of a sleep-in.
I loved the room. The mattress was comfortable and so was the pillows.
Stayed in October 2022
Reviewed: October 9, 2022
Gina
AustraliaNoisy neighbour banging on someone’s front door for more than 1/2 hour at 4am
Clean and easy access to shopping and restaurants
Stayed in October 2022
Reviewed: October 4, 2022
Judith
AustraliaThe bed was hard and uncomfortable especially the fold up bed... unable to sleep on it as you could feel the bars thru the mattress... Was very scary when the toaster blew up with sparks and huge bang... my daughter was very shaken by it as it happened in her face... but the staff were very prompt and quick to assust and fix which we apprecuated... unfortunately after we left i had x2 ph calls from someone with my details of the booking including my credit card dertails, they said they were unable to procesd my payment it had been declined. I had not usedvthe credit card to pay as i had paid by efypos on arrival... and luckily i did not leave any money on the credit card i had given when i booked so the person could not take any money... when i checked the phone number it was not the montego sands number so somehow my booking details must have been leaked or hacked ... very dussapointing... I informed the sands and Lauren who i spoke to was lovely and she knew i had paid on arrival... i just wanted them to be aware that someone was trying to scam saying they were from the montego sands resort..
That the staff were ansolutely lovely and made us feel very welcome... the accomadion was clean and smelt lovely on entering.
Stayed in October 2022
Reviewed: September 29, 2022
Marshall
New ZealandStaff are very nice and helpful
Stayed in September 2022
Reviewed: September 16, 2022
Devina
AustraliaCarpets have lifted and are a trip hazard very dated needs new furniture could be very nice if a little money was spent
Stayed in September 2022
Reviewed: September 14, 2022
Bruce
AustraliaBathroom was a little small No wine/champagne glasses. And construction next door early start.
The 2bedroom ground floor unit was well furnished, clean and property was close to the beach.
Stayed in September 2022
Reviewed: September 5, 2022
Paige
Australiaconstruction site next door
self check in and free parking
Stayed in September 2022
Reviewed: August 26, 2022
Terry
AustraliaConsftruction noise nearby sat morning
No breakfast
Stayed in August 2022
Reviewed: August 16, 2022
Robyn
AustraliaConsidering the good price there was nothing to complain about. A little dated furniture and bedding, but perfectly fine.
Easy after hours check in. It was a quiet spot- despite construction next door. Enough room for the three of us for our short stay, walking distance to the Glink tram and beach. Carpark underground- height was not a problem for our 4x4. Kitchenette, washer and dryer all provided. Friendly staff.
Stayed in August 2022
Reviewed: August 10, 2022
Philip
New Zealandthe property is not really modern like other more expensive accommodation. But the bed was comfortable howbeit a bit noisy when moving. Really good hot water and pressure. the apartment was clean and had everything we needed for our 3 day stay. Quite adequate without the frills. Would stay there again. new manager (Lillian) went out of her way to help.
close proximity to the seaside and the affordability
Stayed in August 2022
Reviewed: August 2, 2022
Roketi
AustraliaI didn’t find anything as It served the purpose of us coming to GC to attend a function and accessible to Pacific Fair Shopping centre.
All went well and according to our plan for the weekend
Stayed in August 2022
Reviewed: July 31, 2022
Wai
AustraliaConstruction site next door, a bit inconvenient when bringing your luggage up from the underground carpark.
Good location, spacious apartment, good size balcony, free underground carpark and close to beach.
Stayed in July 2022
Reviewed: July 31, 2022
Yeong
AustraliaConstruction next door
Location good
Stayed in July 2022
Reviewed: July 31, 2022
J
AustraliaAs the bathroom door was a french door, unfortunately the bathroom could have been more private. However that was such a minor factor! The decor and furniture was a tad outdated, but once again, a very minor factor!
A wonderful stay which met our needs. The apartment was clean and close to the tram. Great secure parking. The staff were friendly and helpfully met our needs for a later check-in.
Stayed in July 2022
Reviewed: July 20, 2022
Suzanne
AustraliaCentrally located to all amenities and facilities. Nice and quite suburb.
Stayed in July 2022
Reviewed: July 15, 2022
Allan
Australiaclose to most things
Stayed in June 2022
Reviewed: July 3, 2022
Leonor
AustraliaNoise from construction work next door
Terry was a great host and helped us with our luggage, way beyond expectations.
Stayed in July 2022
Reviewed: June 22, 2022
Frank
AustraliaThe work next door on a new appartment
Central for what I needed
Stayed in June 2022
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