30 - 32 River Esplanade, 4557 Mooloolaba, Australia
#64 of 170 hotels in Mooloolaba
Guests' ChoiceBased on 1425 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.3
Staff
9.0
Value for money
8.3
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 27, 2024
Angela
AustraliaKid loved the spa and pool Great location Friendly and helpful staff
Stayed in September 2024
Reviewed: September 21, 2024
Lance
AustraliaThe manager didn’t particularly like her job - abrupt and rude
Location
Stayed in September 2024
Reviewed: September 20, 2024
Darren
AustraliaBooked two rooms, one was good ,two bedrooms third floor, second room one bedroom first floor very tired broken slats on blinds grubby looking walls and floors, bed needs a new mattress.probably requires a make over.
Location to everything was great
Stayed in September 2024
Reviewed: September 11, 2024
Kylie
AustraliaThe single beds were too firm and the blinds let in a lot of light first thing in the morning. Supplies in the kitchen such as plastic containers for food storage or leftovers or even just plastic wrap to cover food would be handy. The basic essentials like a box of tissues and more toilet paper would be good.
Excellent location to The Wharf, the beach, shops and bus stop. Nice balcony to enjoy the view. Pool and spa were very nice.
Stayed in September 2024
Reviewed: September 10, 2024
Ronan
AustraliaFacilities were clean, the staff are very accommodating and friendly. Central location, close to beach and cafes.
Stayed in September 2024
Reviewed: September 9, 2024
Ian
AustraliaBed too soft
Location
Stayed in September 2024
Reviewed: September 1, 2024
Tony
AustraliaOur Room was very outdated with Soiled Furniture, Leaking Taps, Dirty Shower Screen, Holes in Walls where TV’s had been relocated Etc, Etc
Stayed in August 2024
Reviewed: August 26, 2024
Sharne
AustraliaLocation was fantastic, small building, full but not noisy
Stayed in August 2024
Reviewed: August 25, 2024
Pat
New ZealandWindows and venetian blinds faulty. Only 1 shelf in fridge- very annoying. Spa Bath inoperable.
Great location. Rooms a good size. Comfortable bed. Friendly responsive staff. View-glimpse of River with boats.
Stayed in August 2024
Reviewed: August 24, 2024
Fedelma
United KingdomNear restaurants and beach
Stayed in August 2024
Reviewed: August 22, 2024
Christopher
AustraliaIt raind and raind for our first 2 days non stop that can happen anywhere We
The location is excellent, coffee shops restaurants the surf club all a couple of minutes walk.it
Stayed in August 2024
Reviewed: August 17, 2024
Jenna
AustraliaCould do with curtains to keep the day light out when having a sleep in in the morning
Space and facilities
Stayed in August 2024
Reviewed: August 16, 2024
Judith
AustraliaBed was uncomfortable. Some kitchen shelves/cupboards for dry food would have been of benefit, because we resorted to stacking food on top of the stovetop. Lounge sliding door was stiff to operate. Rooftop spa was not as clean as would have expected. It had floaty bits of fluff, indicating stale water or inadequate filtering. Also a nailing strip at the bottom of the timber pool surround had fallen off, exposing nails potentially to the naked foot. DHW water temperature was too hot, well past recommended 65degreesC, so would be a hazard to children, was energy inefficient and difficult to manage. Water pressure was too high, creating or exacerbating water hammer 'squeals'. Wi-fi kept dropping out which was annoying.
Location was perfect, close to the Mooloolaba beach and shops and supermarket. Rooms were good. Level 5 was very convenient and had a good view. Underground parking worked well. Laundry facilities and bathroom spa were appreciated. Roof spa was a treat.
Stayed in August 2024
Reviewed: August 16, 2024
Melissa
AustraliaMaybe a little bit of updating
Location was spot on!
Stayed in August 2024
Reviewed: August 14, 2024
Greg
AustraliaHigh step to get into shower/bath. The interior is dated & tired. Shower hot water temperature kept changing whilst having a shower.
Good location, short walk to beach & restaurants. Good kitchen facilities. Neat & tidy rooms.
Stayed in August 2024
Reviewed: August 12, 2024
Jenny
AustraliaThe worst thing for us being an older couple was the shower. It was over a spa bath that was extremely high to get into. There was a sign saying not to use the spa. My husband ended up using the pool shower on the ground floor, which wasn’t ideal. Also the wifi was terrible, I had to hotspot my phone to use my IPad.
It was in a great position, close to restaurants and about a 15 minute walk to the local Coles for groceries. The beach was very close too as was the Surf club which was good for a meal. The bus stop to Caloundra and Noosa was almost outside the property.
Stayed in August 2024
Reviewed: August 12, 2024
Lyz
New ZealandIt was very echoey when children were in the foyer or pool, which was distracting at times if spending time in the room or on the balcony. The timer seemed to be off-sync with regards the garage door being opened, so we had to us the exit card. No biggie really.
We were happy with all the facilities in the room. View of the pool.
Stayed in August 2024
Reviewed: August 10, 2024
Anh
New ZealandNone
Good room size, good location, good lighting, clean
Stayed in August 2024
Reviewed: August 6, 2024
Jennifer
New ZealandNothing
Nice apartment with everything you need. Nice to have laundry facilities in room. Having a sunny balcony with a peek of sea was fabulous
Stayed in August 2024
Reviewed: August 6, 2024
Jordan
AustraliaSome damn kids in the unit above me were causing quite a ruckus. Also I had some trouble when I left my keys in the unit and had to borrow a replacement. I almost couldn't get back in the unit.
The apartment had everything I needed and more. Plus I had a great view of the beach.
Stayed in August 2024
Reviewed: August 5, 2024
Jeremy
AustraliaCleanliness
Location
Stayed in July 2024
Reviewed: August 3, 2024
David
New ZealandThe bed was a bit hard
Handy to the beach
Stayed in July 2024
Reviewed: August 1, 2024
Laiza
AustraliaNeed's a update bit old
Stayed in July 2024
Reviewed: July 30, 2024
Tracy
AustraliaUnfortunately the room we stayed in was a little “old and tired”. The taps in the bathroom leaked and were hard to turn on/off. The beds were well worn and sagged. However, we were only there for 2 nights so it wasn’t an issue. If you stay here request an updated or renovated room.
The location and staff
Stayed in July 2024
Reviewed: July 30, 2024
Vicki
AustraliaNoisy pool pump all night Bed hard
Position close to surf club and wharf
Stayed in May 2024
George Town, Malaysia
Bohinj, Slovenia
Schönheide, Germany
Solo, Indonesia
Capo dʼOrlando, Italy
Noordwijk aan Zee, Netherlands
Pemuteran, Indonesia
Bandaramulla, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content