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  5. Reviews of Ocean Sands Resort

Reviews of Ocean Sands Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11-17 Hughes Avenue, Main Beach, Main Beach, 4217 Gold Coast, Australia

#35 of 124 hotels in Gold Coast

Guests' Choice

Review Score

Based on 200 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.7

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 9, 2023

    10
    Amazing holidays!
    • Leisure trip
    • Travelers with friends
    • Apartment with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The balcony area could be more beautiful, to match the inside, I thought it could be put to better use!

    The house is very nice, spacious and comfortable, in addition to having a modern and cozy decoration, more beautiful than in the photos!

    Stayed in January 2023

  • Reviewed: January 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Great appartment

    Stayed in January 2023

  • Reviewed: December 30, 2022

    10
    Fabulous apartment in a great location!
    • Leisure trip
    • Group
    • Deluxe Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Fabulous sized apartment in great location! We got the 3 bedroom for 6 adults and the apartment itself and the view were both amazing.

    Stayed in December 2022

  • Reviewed: December 5, 2022

    8.0
    lovely place great location
    • Leisure trip
    • Group
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    loved it

    Stayed in December 2022

  • Reviewed: November 14, 2022

    10
    amazing apartments, really clean and kept well. beautiful done up for the purpose of short renting. location is great fo
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    bedding and mattresses weren’t very comfortable.

    done well, neat and clean and comfortable for the family

    Stayed in November 2022

  • Reviewed: November 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    BBQ facilities were out of action.

    Location, the apartment itself well set out and great for families

    Stayed in November 2022

  • Reviewed: November 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Three-Bedroom Apartment
    • Stayed 9 nights
    • Submitted from a mobile device

    not being able to go to friends on another floor easily. only having 2 sets of keys.

    layout was good

    Stayed in November 2022

  • Reviewed: October 7, 2022

    10
    Comfortable, great view and good value.
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    I loved the room and how spacious it was but also the fact that there was a washing machine and dryer in the room which made things so much more convenient.

    Stayed in October 2022

  • Reviewed: July 31, 2022

    8.0
    overall great stay at Ocean Sands Resort. Definitely will stay again
    • Business trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    open plan ensuite (no doors) in the main room

    very modern and spacious 3 bedroom apartment with good views

    Stayed in July 2022

  • Reviewed: July 24, 2022

    10
    Grateful
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Perfect spot for everything we wanted to do on the Gold Coast

    Stayed in July 2022

  • Reviewed: July 19, 2022

    9.0
    great view, comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    a couple of small things were broken, but they didn’t really bother us

    warm pool, friendly staff, great view, great space, close quality restaurants and cafes, sea world and marina close

    Stayed in July 2022

  • Reviewed: June 23, 2022

    10
    Fantastic
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Would have loved lighting to light up the tennis court at night. Would have used it much more as I was out mostly through the day. That is all though.

    I really enjoyed the large size of the apartment and the amneties the resort provided. Sustainable ammount of living needs was supplied in the apartment, eg: extra bedding, utensils, heating, crockery, lights, cutlery, vacuum, laundry etc.. Nice cosy feel to the resort and loved the indoor pool and spa. Staff were very helpful, friendly and accomodating!

    Stayed in June 2022

  • Reviewed: November 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction noise

    Location

    Stayed in November 2024

  • Reviewed: November 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Cleanliness

    Location

    Stayed in November 2024

  • Reviewed: August 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights

    Couch in the family room

    Ideal location to walk everywhere in main beach

    Stayed in August 2024

  • Reviewed: July 9, 2024

    7.0
    Web photos of the room I booked looked amazing compared to our actual room.
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights

    Spa was very dirty by the end of our stay.

    NA

    Stayed in July 2024

  • Reviewed: July 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Deluxe Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The facilities are tired, and the steam room didn’t work. The acoustics between apartments is poor, and you can hear the noise from the neighbouring apartments. Unfortunately our dishwasher flooded the floor.

    Good sized apartment, in a good location.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    6.0
    overall it was comfortable but probably not worth the cost
    • Leisure trip
    • Group
    • Apartment with Garden View
    • Stayed 3 nights

    the bathrooms are dated and showing signs of staining and uncleanliness.

    Position of the apartment was great,

    Stayed in July 2024

  • Reviewed: January 4, 2024

    6.0
    Good potential but poorly equipped with lots of issues
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    There were a lot of issues - each small in itself, but they added up to impact our impression and enjoyment considerably. The apartment is poorly equipped. You have to buy your own dishwasher powder, washing up liquid, salt & pepper, dishcloth and other basics that really should be provided when you’re paying over $600 a night. Not enough toilet paper. No means of making coffee, not even a plunger. It was not properly cleaned (dirt on the floor, and someone’s razor cap left on shower floor, so that probably wasn’t cleaned either). The shower door was broken, the soap holder was hanging off the wall, and the bedside light switch had live wires exposed. There is only 1 item provided per person (one knife, one fork, one glass, one plate etc), which is a pain as you have to wash up all the time. The fan in the twin bedroom switches off automatically after 6 hours and there is no air conditioner in that room, so you have to get up in the middle of the night to turn the fan back on. We were told the towels would be replaced after 5 nights, but they weren’t. In itself this didn’t particularly matter as we could wash them ourselves - but what did matter was the staff did not do what they said they would. All these issues did impact on our stay. They should all be easy to fix, and I hope they will be as this place has all the potential to be great.

    This has the makings of a great place to stay. Great location, just a few minutes walk from the beach and 1 minute from Tedder Ave, with shops and restaurants. There are two pools and a well equipped gym. It is a good sized apartment for a family of 5-6 - plenty of space, nice set up and good view. Good wifi.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The kitchen did not have any drinking glasses and insufficient cutlery and crockery for 6 people (noting it’s a 3bdrm apartment).

    Great location close to beach and Tedder Ave. pool and tennis court clean and accessible.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Finding a tablet on the floor, bandaid in the pool, safety pin the the top blanket on main bed and air vents and air conditioning very dirty.

    Great location

    Stayed in November 2023

  • Reviewed: November 5, 2023

    3.0
    A central place to stay, not clean and we will be staying elsewhere in future.
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The apartment was very dirty. Hair and fingernails in the rugs. Coke, straw and card found in the cupboard from previous guests. Not ideal when travelling with four children. Wifi was terrible, although a good excuse not to watch TV or have children on their devices.

    Location and indoor pool

    Stayed in November 2023

  • Reviewed: October 3, 2023

    6.0
    Stunning area
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Rubbish left in our room in kitchen from last guests, only one toilet roll to last a week, no garbage bags for a week, no face washers, not enough dishwashing liquid and laundry power to last a week, when travelling it’s to much to expect to buy all this stuff when u know you won’t use it all. I think for over 2000 dollars for 5 nights these things should be better thought out… Other than that it’s okay thanks

    Room was beautiful

    Stayed in September 2023

  • Reviewed: September 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Lifted mat to move it when we got there due to having elderly people on walker, sand all under it had to vacuum before we started holiday, grit all over floors, dryer did not work, beds to hard.

    Loved position great for elderly on a walker to restaurants and shops.

    Stayed in September 2023

  • Reviewed: August 9, 2023

    4.0
    Nice room, not the best experience
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Dirty towel in room hanging on ranchslider door upon entry. Heatpump in bedroom was not working. No duvet for bed, just a thin blanket and mink blanket (one of which had a yucky stain on it) Coffee machines was having issues, had to restart after each coffee. Major lack of supplies, definitley not enough toilet paper, dish liquid etc for six people for four days (only enough for one couple one night) were told we had to buy extra ourselves. No kitchen supplies, just salt and pepper. Other rooms had simple condiments but ours did not. Only one tea towel for the entire stay. Lack of seating, no barstools. Only one towel per person for the entire stay, no flannels. Room really needed a deep clean, dust on the skirting boards, shower head was leaking, we managed to repair it. Bathroom and bedroom in master was one big room, no door to separate. Such a shame as the room is lovely and updated, but not up to minimal standards for an apartment, let alone the extra we paid for the delux room.

    Room was updated and modern. Staff were lovely and very accomodating. Nice that there was a pool and hot tub.

    Stayed in August 2023

Showing 76 - 100

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