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  5. Reviews of Pandanus Palms Holiday Resort

Reviews of Pandanus Palms Holiday Resort 3.5 stars

21 Cumming Parade, Point Lookout, 4183 Point Lookout, Australia

#15 of 47 hotels in Point Lookout

Guests' Choice

Review score

Based on 352 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 151 – 175

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment on Roseby Court
    • Stayed 2 nights
    • Submitted via mobile

    No key to enter from the back door access

    Wayne in the office was very friendly welcoming and helpful and the apartment was very comfortable and well stocked with everything needed plus more

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Recommend to anyobody. Brilliant
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    So clean and great location. Great views and saw lots of whales from our own balcony

    Stayed in July 2023

  • Reviewed: 1 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Floors weren't clean, nil sharp knives in apartment. Windows/doors hard to open/close

    Location

    Stayed in June 2023

  • Reviewed: 30 June 2023

    10
    Best, rejuvenating, short Island Stay- highly recommend Pandanus for a getaway
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The Ironboard Lining/ cover requires replacement. Knife block had a ‘huge’ knife that didn’t fit with blade exposed. It’s probably too big for any requirements in the Kitchen- could do without. Dryer Lint Filter was broken which causes a lot of mess if used. Probably could use a new one.

    We stayed for 2 nights and found the Manager to be friendly with great directions and advice on sightseeing on the island, beach locations upcoming events and restaurant dining tips. The Pub courtesy bus dropped us off to the apartment one night which was handy after a few drinks. Pandanus was just a short stroll back along the beach scenic route to pick up the car next day. We didn’t have a 4WD but there was road access and I recommend bringing a car to really make the most of your time on the island. We saw amazing sunrise/sunsets, whales, dolphins, a turtle, manta rays, kangaroos and curlews. The property had a Pool and Tennis court on the premises. The on-site restaurant is under renovation. The apartment itself was not new but definitely beach vibes cute with a lot of doors and access options. The complex was peaceful and the rooms were comfortable with fitting artwork and decor. Towels had a Pandanus embroidered logo on them- a nice additional touch. Kitchen/Dining/Lounge upstairs was well equipped with a fantastic view of the ocean off the verandah perfect for whale watching.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Apartment was fabulous though internet/wifi had very intermittent reception.

    Views were absolutely spectacular! Couldn't have asked for better. Easy check in/out, good and reliable communication from reception staff. Beds were comfy, great lounge area and bathroom. Close proximity to walking trails and beaches.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    1.0
    Disgraceful
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment on Roseby Court
    • Stayed 2 nights
    • Submitted via mobile

    The dirty condition and neglect.

    Nothing we didn't stay.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    5.0
    quiet location & loved North Straddie as a whole
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    further from Beach then advertise if suggested

    one villa was good the other outdated with same rates

    Stayed in May 2023

  • Reviewed: 3 May 2023

    10
    Stress-free, relaxed and easy
    • Business trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights

    Nothing. it was perfect

    I didn't have breakfast at the hotel

    Stayed in April 2023

  • Reviewed: 22 April 2023

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Ocean View
    • Stayed 2 nights

    Unit was run down, kitchen sink tap had extremely strong water pressure. There were units with lovely beach view, our 3 bedroom unit was disappointing for price we paid.

    Location was lovely.

    Stayed in March 2023

  • Reviewed: 18 April 2023

    5.0
    Uncomfortable furniture, steeps stairs, treacherous shower
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Stairs, layout, bathroom tub/shower combo treacherous, toilet room, sofa & chairs barely off floor, lack of toilet paper, lack of towels, lack of toiletries…

    View & location

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    Great, comfortable family friendly accommodation.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    the property was exceptionally clean, the staff were extremely helpful, and everything was very comfortable.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    6.0
    overall a nice holiday spot
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    light fan kept coming on during the evening for the whole stay. no air con either so was hot.

    location was good however want aware there were stairs which was not good for anyone with a disability.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    Looking forward to return visit
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Had all the facilities one could possibly need on vacation and more. Lovely staff who greeted us on arrival.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    5.0
    high price for low quality
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    room 26 uncomfortable sofa - very difficult to sit down and get up as too low. very dirty sofa. no aircon or fan in living area - this made the 32 degree day with 80% hungry unbearable.

    lovely view

    Stayed in March 2023

  • Reviewed: 13 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning. Uncomfortable lounge chairs. So hot ceiling fans were so slow. Outdoor area not clean, rubbish and leaves and dirt. Broken glass in pool area cut my foot.

    Good location. Bed was comfortable.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    10
    Lovely staff, very helpful and approachable. Property is located on the hill. we had a beautiful view from the balcony,
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    spacious, clean with beautiful view, what’s not to like

    Stayed in March 2023

  • Reviewed: 9 March 2023

    10
    Endless Aussie ocean views
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    We absolutely loved the beach & ocean view apartment and it was definitely worth spending a bit more to have that view to wake up to. The layout was fantastic with two separated rooms upstairs, and a big kitchen and even separate toilet downstairs. But it's that terrace with the endless ocean view that will leave you mesmerized. Staff were super friendly! You're not right next to the beach, a 10min walk, but it's worth being up high to experience that view. The only difficulty you will have is deciding who will have the room with the view!

    Stayed in March 2023

  • Reviewed: 8 March 2023

    4.0
    Good until horrible service maintaining unnauthorised service charges are ok.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    There are no baby gate facilities even though they ask about age of children and accept 2 year old as ok. We had to use the mattress as a baby gate, and when supplied a ‘baby gate’ it was a flimsy rotten wood one that would potentially be lethal. We were charged 100 dollars for a broken safety wire that snapped at a duct tape join. I.e. not safe. We also were charged (as part of the 100) for cleaning that was outside of what the terms and cs specify. This is rated as a resort, and basic cleaning cannot be charged for.

    I liked location and the pool access.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Just what we needed
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 2 nights

    Beautiful location and very comfortable accomdation

    Stayed in February 2023

  • Reviewed: 28 February 2023

    10
    Perfect for a family stay two great size bedrooms large living space no detail was missed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    nothing to mention

    loved everything from the early check in and warm welcome .. Location was perfect and great value for money definitely will be returning ..

    Stayed in February 2023

  • Reviewed: 23 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Ocean View
    • Stayed 2 nights

    There is a restaurant on the resort we didn't think about it, so was loud music until 10pm every day. The kitchen only had basic things and no pantry item (salt pepper....)

    Location was great.

    Stayed in January 2023

  • Reviewed: 14 February 2023

    5.0
    Restaurant was permanently closed 3 days before our arrival, our first appartment had no ceiling fans, and was in desper
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    No Air conditioning, out dated

    the view

    Stayed in February 2023

  • Reviewed: 4 February 2023

    6.0
    A little more care from maintenance team would go far.
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Though our apartment had been just renovated, most of the flyscreens had big hole in them, the main bedroom had to be covered with towel to keep mossies and flies out. Found roaches in the downstairs room, i am fine with roaches but wife and baby think its unacceptable. Carpet upstairs had hair and bracelet beads. Found used razor blade next to the bible in one of the bedroom bedside drawers and it was pretty scary for wife.

    Great location, nice and quite spot. Very friendly staff.

    Stayed in February 2023

  • Reviewed: 28 January 2023

    5.0
    Nice place, perfect view, but cleanliness not too good and overpriced
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Beach and Ocean View
    • Stayed 2 nights

    Cleanliness

    The view was fantastic.

    Stayed in January 2023

Showing 151 – 175

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