Only concern with breakfast room: Needed to negotiate 3 steps up with your plate and coffee cup. Would be nice if they had a flat entry for this restaurant.

beautiful, clean room. excellent restaurant attached for dinner. Breakfast was superb! Only concern with breakfast room: Needed to negotiate 3 steps up with your plate and coffee cup. Would be nice if they had a flat entry for this restaurant.

Stayed in February 2025

We liked everything about the property.

Stayed in April 2025

Excellent service , staff was great and helpful

Stayed in April 2025

Everything was lovely

Stayed in April 2025

Price of valet parking.

Room, breakfast, comfort of bed, very friendly staff.

Stayed in March 2025

Nothing!

Beautiful view, excellent location and facilities were fantastic. Loved the buffet breakfast!

Stayed in April 2025

Comfort location

Stayed in March 2025

Excellent breakfast. Hotel was in a great location.

Stayed in March 2025

Great location Standard room which was clean No pool Great breakfast with barista made coffee.

Stayed in April 2025

The location is fantastic, making it easy to access key attractions, and the cleaning service was excellent - I appreciate them for the provided adapter. However, I had a disappointing experience with the front desk staff. When I requested a one-hour extension for my stay, the receptionist was not very friendly and initially declined my request, even rudely. It was only after speaking with the manager, who immediately confirmed that the extension was allowed, that the issue was resolved. This inconsistency in service was frustrating and could be improved. Despite this, my overall stay was enjoyable. I hope the hotel can work on improving the customer service at reception to ensure a more welcoming experience for all guests.

Stayed in March 2025

Buffet breakfast exceptional

Stayed in April 2025

Great location. Fantastic breakfast. Very friendly and accommodating staff!

Stayed in March 2025

Great location! Staff super friendly Amazing value for money

Stayed in March 2025

Great location - a bit dated compared to other nearby hotels, but staff friendly

Stayed in March 2025

Hotel needs some maintenance. The shower was quite mouldy and there was a strong vinegar smell (we couldn’t pin point if it was the bathroom in general or the towels). They have to press a different button if you’re paying with eftpos rather than credit at check in. They didn’t ask us and let the transaction fail 3 times before asking

Beds and pillows were comfortable and room was a good size. Good location - close to everything we needed. Buffet breakfast was great.

Stayed in March 2025

Location was a bit tricky to find. Location not as central to darling harbour as I expected.

Staff very helpful. Breakfast was excellent.

Stayed in March 2025

Just a great stay all round

Stayed in March 2025

From start to finish everything was great especially the staff we couldn’t fault them They were friendly, polite and courteous

Stayed in March 2025

Staff were amazing, friendly and very attentive. They made the stay pleasant

Stayed in March 2025

Breakfast was good, but very much take care of yourself. Would have liked to get a pot of tea, and more choice of fruit chopped and prepared. Basically just melon, but still ok overall.

Good location near Darling Harbour and City. Decent room size, clean and comfortable in that typical corporate hotel style.

Stayed in March 2025

The room is dated and in need of updating. The shower and bath have no mixers and shower hose/heads. There is a small suction fan in the toilet but it is poorly ventilated causing bad odour. The booking system is not guest-friendly. I stayed at this hotel for a total of 7 nights. Although I had separate room bookings (all through Booking.com), and duly paid room charges in cash before the respective cancellation dates, the hotel front desk was unable to issue room/lift card access for the entire duration of my stay. I had to change room cards for every period booked and was locked out twice. The reception advised that they cannot issue one card for 7 nights because I made separate bookings (first time I encountered this resaon). Furthermore, the hotel placed three hold amounts against my credit card, and these hold amounts were not released even after I had checked out and returned to my home country.

Location is central and room is spacious. Staff are generally pleasant and helpful.

Stayed in March 2025

The check in process was frustrating, as they would not accept a new credit card to put against the room for security. Given the room was prepaid at time of booking which was quite a time before arrival date, that credit card had expired and I had a new one with me. The receptionist insisted I paid a second time and they would refund me at a later date. I did this grudgingly and it took around three weeks to get my money back which was a substantial amount. Also the restaurant was not open during our stay which we were hoping for but room service was operating. New Year's Eve and New Years Day and no restaurant - Really!!!!

The room was excellent. One staff member in particular went to great lengths to help us. It was New Years Eve and he advised us where and which floor to go to to view the fireworks. He also gave us a complimentary glass of wine which was so nice.

Stayed in January 2025

Everything was great

Beautiful clean hotel, great friendly staff, amazing choice of food room great. Hotel in a great location to see everything.

Stayed in March 2025

Water draining faster from basin, flow pretty slow.

Awesome view. We would ask for this room again.

Stayed in March 2025