242 Northbourne Avenue, 2602 Canberra, Australia
#24 of 48 hotels in Canberra
Guests' ChoiceBased on 5902 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: 10 March 2025
Jannine
AustraliaCentral air conditioning the fan was on high and loud in bedroom. There is no individual room access as it is centrally controlled.
Loved the bar and restaurant area. Rooms clean and comfortable. We stayed in an apartment
Stayed in February 2025
Reviewed: 9 March 2025
Tony
AustraliaN/A
We love the tranquilty of the whole place. Breakfast was excellent & met our needs . Staff brilliant
Stayed in March 2025
Reviewed: 9 March 2025
Janette
AustraliaEasy to find. Easy to park. Comfy beds. Nice clean room. Good coffee and Bircher muesli for breakfast. Friendly staff. Reasonable price
Stayed in March 2025
Reviewed: 9 March 2025
Herbert
AustraliaEasy access coming from the highway and also not too far from city, even good access to public transport. Wonderful lobby area.
Stayed in March 2025
Reviewed: 9 March 2025
Roger
AustraliaBed was exceptionally comfortable.
Stayed in March 2025
Reviewed: 8 March 2025
Fiona
AustraliaExcellent value for money. Beautiful environment. Convenient.
Stayed in March 2025
Reviewed: 8 March 2025
Jose
AustraliaNot expending more time at the place hahaha
The room was amazing for what we needed. Very comfortable bed!
Stayed in March 2025
Reviewed: 8 March 2025
Alistair
AustraliaThere was an Asian guy who worked at the resturaunt. On my first morning of stay, I went to the breakfast. The cafe was busy so I approached reception and inquired about the breakfast. Reception told me it was acceptable for me to start the breakfast and then to pay at the end. I had a meeting to go to so I wanted to get food. When I went to the breakfast the Asian staff member called out rudely in front of the other guests to me. This was rude. I approached the desk and he asked whether I had paid? I explained I had just spoken to reception, and the misunderstanding is because it seems the cafe & reception are not talking with each other. Anyway, I ended up paying and having breakfast but that guy's rudeness was unnecessary. He appeared to not have good people skill with his colleagues as well. He seems to have been a supervisor because he was talking to another staff member about 'learning'. He can benefit from training in people skill.
All you can eat breakfast.
Stayed in March 2025
Reviewed: 7 March 2025
Colin
United KingdomNone
The property was good ,and the lasagna in the restaurant was very good
Stayed in March 2025
Reviewed: 7 March 2025
Angela
AustraliaThe bed was uncomfortable. I like a firm bed but it was too firm.
Stayed in February 2025
Reviewed: 7 March 2025
Barry
AustraliaToilet very cramped for space!
Well presented, very comfortable, well equipped, spacious and very clean.
Stayed in March 2025
Reviewed: 6 March 2025
Aditya
IndiaThermostat in the room was clumsy. No matter which way i turned, the temperature would not change.
Staff was friendly and hotel was very clean. Restaurant looked good but I didn't try. Always good to have that option Pool was clean as well.
Stayed in March 2025
Reviewed: 6 March 2025
Michial
AustraliaN/A
Great facilities
Stayed in March 2025
Reviewed: 5 March 2025
Jean-paul
AustraliaThe aircon was on non-stop and the room was way too cold. The thermostat didn't work but for only one night I didn't bother reporting it.
Stayed in March 2025
Reviewed: 4 March 2025
Sue
AustraliaThe kitchen could have more utensils and glassware to be more useful
Convenient location near light rail and very spacious areas throughout the hotel
Stayed in February 2025
Reviewed: 3 March 2025
Dave
AustraliaOnly 2 pillows per person
Returning customers so it must be ok
Stayed in March 2025
Reviewed: 2 March 2025
J
AustraliaPrice. We could not get a standard room and had to take the only available accommodation which was a suite. Would have been good if that was discounted under the circumstances.
Great shower, comfortable bed
Stayed in February 2025
Reviewed: 2 March 2025
Sue
AustraliaThere was nothing we didn’t like. The only comment relates to the acceptance of cards (Visa/Mastercard etc). I do not use a credit card and rely on my money only. On checking in we were told we needed a credit card, however my access card worked.
It was central to everything. There was cafe/restaurant facilities on hand…no need to jump in the car and go out for dinner.
Stayed in February 2025
Reviewed: 2 March 2025
Robin
AustraliaShower over spa bath is almost dangerous: couldn’t stand directly under shower due to bath position & shape. Very slow water drainage. Poor bathroom lighting for applying makeup. Lounge was uncomfortable. Chicken parmigiana not tasty. Security gate to parking area was open in the morning. Position & small size of television.
Reception desk staff very helpful. Bed comfy. Buffet breakfast staff helpful & food good. Free parking. Great location.
Stayed in March 2025
Reviewed: 1 March 2025
Dave
AustraliaDifficult to control AC, coffee and tea was not replenished, there was no soap bar in the bathroom
The pool was greatly appreciated, the complementary apples and candy were nice, good location to take the train,
Stayed in March 2025
Reviewed: 28 February 2025
Paul
AustraliaThe remote for the TV didn't work because the batteries fell out. All though the room was clean and tidy it was dated. Some of the furniture could be replaced.
The room was clean and tidy.
Stayed in February 2025
Reviewed: 28 February 2025
Emma
AustraliaThere’s no fork, knife or cutlery’s for customers
Close to everything. Easy to find location
Stayed in February 2025
Reviewed: 27 February 2025
Scott
AustraliaFantastic facility ,great staff and great location
Stayed in February 2025
Reviewed: 27 February 2025
Lama
AustraliaI like everything but I find bed sheet was tear , I hope next time I would not get those bed Shet
Everything is awesome
Stayed in February 2025
Reviewed: 27 February 2025
Christine
AustraliaSeparate shower rather than shower over bath would been better. Bathrooms need a bit of a revamp.
Location great, walking distance to eateries in Dickson. Easy car parking and lots of it. Very quiet.
Stayed in January 2025
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