Reviews of Peppers Cradle Mountain Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4038 Cradle Mountain Road, 7306 Cradle Mountain, Australia
#4 of 5 hotels in Cradle Mountain
Guests' ChoiceReview Score
Based on 2688 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.5
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Facilities
8.2
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Staff
8.6
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Value for money
6.9
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Free Wifi
5.6
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Reviewed: April 10, 2025
Nerida
Australia26 Reviews11 helpful votes8.0“Lovely stay, amazing meal at the Tavern. Always love the lodge. Accommodation is no longer value for money.”- • Leisure trip
- • Couple
- • Pencil Pine Chalet with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
For the cost the apartment was ok
Stayed in April 2025
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Reviewed: April 10, 2025
Christine
Australia28 Reviews1 helpful vote9.0“Perfect location at base of Cradle Mountain wilderness. Easy access to bus for walks & lots of wildlife in the groun”- • Leisure trip
- • Couple
- • Contemporary Chalet with Spa Bath
- • Stayed 3 nights
- • Submitted from a mobile device
Appreciate the location; but food priced at the absolute high end.
Wombats, bandicoots & wallabies in the grounds.
Stayed in April 2025
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Reviewed: April 9, 2025
Benoit
Belgium4 Reviews7.0“Great place to stay a few days and enjoy nature”- • Leisure trip
- • Couple
- • Spa Suite
- • Stayed 1 night
- • Submitted from a mobile device
The surrounding nature and the night safari
Stayed in March 2025
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Reviewed: April 7, 2025
Susan
Australia1 review7.0Good- • Leisure trip
- • Couple
- • Contemporary Chalet with Spa Bath
- • Stayed 3 nights
The Outdoor lighting on road & pathway to central lodge was very poor, reported 3 times that globes must be out, but nothing done by maintenance.
Stayed in April 2025
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Reviewed: April 6, 2025
Philippe
France60 Reviews10 helpful votes8.0“Great location”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 1 night
no wifi in the room very annoying to have to go to the main lobby to connect onto wifi price too expensive for this hotel nonetheless
Greal location very nice hotel good breakfast nice people at reception desk
Stayed in March 2025
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Reviewed: April 3, 2025
Karl
Australia70 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Contemporary Chalet with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Lovely walkable enviroment. Plentiful wildlife wombats and platypus. Restaurant, lounge and tavern very nice. Breakfast good but toaster an issue. It was slow and dangerous as toast constantly getting stuck. Obviously not a new problem. Only other issue lighting at steps at nihht as you exited reception non existant.
Stayed in March 2025
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Reviewed: April 2, 2025
Susie
Australia24 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Contemporary Chalet with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast, it was appalling. If there was any food left at 8.30, it was cold, the toaster was useless. You need to lift your game ,as a lot of your reviews condem the breakfast. Wish I'd paid more attention 😱
Location, gas fire in the bedroom. Log fires in the main lodge
Stayed in March 2025
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Reviewed: April 1, 2025
Matt
Australia26 Reviews9.0“Excellent. Second time we have been and will revisit”- • Leisure trip
- • Group
- • Pencil Pine Chalet
- • Stayed 2 nights
Location and food
Stayed in March 2025
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Reviewed: March 30, 2025
Noelle
Australia25 Reviews1 helpful vote8.0“Super relaxing and surrounded by stunning natural beauty”- • Leisure trip
- • Couple
- • Contemporary Chalet with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Could do with some updates and a freshen up in the main facilities. The cabin we stayed in was freshly updated and very nicely decorated and immaculate however.
Stayed in March 2025
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Reviewed: March 30, 2025
Nancy
Australia8 Reviews7.0“Fantastic location. Price probably not reflective of what is on offer.”- • Leisure trip
- • Solo traveler
- • Spa Suite
- • Stayed 1 night
All the stairs to the cabin and breakfast was such a typical basic hotel smorgasbord which was disappointing, given pricing of everything.
Loved the slightly isolated cabin which was also near the laundry which I used. Loved the easy access to a couple of beautiful walks. Love the (lets face it - rustic) cabin feel and that the fire was set ready to use
Stayed in March 2025
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Reviewed: March 28, 2025
Marie
Australia26 Reviews2 helpful votes9.0“A great spot to enjoy all Cradle Mountain has to offer.”- • Leisure trip
- • Couple
- • Pencil Pine Chalet with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful location and facilities!
Stayed in March 2025
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Reviewed: March 28, 2025
Chris
United Kingdom62 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Pencil Pine Chalet with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Accommodation was tired and needs a coat of paint and money spent updating the unit.
Location was fine
Stayed in March 2025
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Reviewed: March 26, 2025
Phil
Australia18 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was average
The pencil pine chalet was good but bed not comfy at all and it creaked .
Stayed in March 2025
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Reviewed: March 26, 2025
Stephen
Australia19 Reviews1 helpful vote7.0“Gold Coast couple n”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 2 nights
- • Submitted from a mobile device
We were disappointed in the lack of signal from Optus, the total lack of wifi in the rooms and most of the lodge except for limited access in the reception area. We understand it isn't always possible to have coverage but a warning in your advertising would be helpful.
The location and outdoor activities are excellent especislly the night safari. The guides and rangers were very friendly, helpfuland exceptionally knowledgeable. The food was very good and the lounge/reception area is very comfortable and welcoming.
Stayed in March 2025
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Reviewed: March 26, 2025
Taylor
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 4 nights
- • Submitted from a mobile device
Creaky floorboards. Thin walls. No Wi-Fi in room.
Location. We ate in the Tavern every night which was informal and efficient. Food was tasty.
Stayed in March 2025
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Reviewed: March 26, 2025
Garry
Australia34 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Pencil Pine Chalet
- • Stayed 2 nights
- • Submitted from a mobile device
Unfortunately some of the staff in the Tavern were at times looking to complete tasks and avoided customers who had been waiting some time to be served. An acknowledgement you had been noticed would be useful
Location, brilliant. Front receptionist on arrival one of the best. Rooms and facilities top class
Stayed in March 2025
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Reviewed: March 26, 2025
Katherine
Australia23 Reviews3 helpful votes7.0“Great location, really expensive considering how basic the room is.”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are incredibly basic and overpriced. Completely understand you're paying a premium for the location and its remote but the cabin was no better than a motel with nice mood lighting and gas heater. Floor was extremely noisy moving around so despite his best efforts to be quiet, I woke up when he went to the bathroom. I'm not usually picky but I was shocked this was a Peppers place. Restaurant is great, the feel is nice but yeah, everything is really tired.
Breakfast is good although some more Asian options would be appreciated. Location is fabulous and got to see some wombats and possums. The walks nearby are really stunning, even though wasn't expecting much for such a convenient location, particularly the King Billy track.
Stayed in February 2025
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Reviewed: March 24, 2025
Noel
United States2 Reviews9.0“Great wilderness experience. I very much enjoyed the hikes in Cradle Mountain NP”- • Leisure trip
- • Solo traveler
- • Spa Suite
- • Stayed 3 nights
Nothing comes to mind.
The personnel I met and talked to were very friendly and helpful.
Stayed in March 2025
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Reviewed: March 23, 2025
Michael
Australia20 Reviews9.0“enjoyment level depends on weather”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 4 nights
highland restaurant first class Tavern pub average to poor.
Stayed in March 2025
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Reviewed: March 23, 2025
Cheryl
New Zealand13 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Pencil Pine Chalet
- • Stayed 1 night
- • Submitted from a mobile device
The Heritage Restaurant
The wildlife and the property.
Stayed in March 2025
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Reviewed: March 21, 2025
Travis
Canada5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Contemporary Chalet with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful setting, good breakfast
Stayed in March 2025
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Reviewed: March 20, 2025
Charles
Australia14 Reviews1 helpful vote7.0“Clueless and untrained staff”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 2 nights
- • Submitted from a mobile device
This faciloty has no idear aboit its commitments as part of peppers grpup ot Accor.. So exoect to be disapointment..
Gas fiteplace
Stayed in March 2025
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Reviewed: March 18, 2025
Jane
Australia48 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 2 nights
- • Submitted from a mobile device
The dinners we had were disappointing. The bistro meal was very ordinary and the restaurant rather lacking in vegetables.
Stayed in March 2025
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Reviewed: March 16, 2025
Jenny
Australia19 Reviews8.0“Peppers is located in a beautiful part of he world we really enjoyed our stay the world”- • Leisure trip
- • Couple
- • Pencil Pine Chalet
- • Stayed 2 nights
- • Submitted from a mobile device
Closed too early at night especially Fri and Sat closing at 9 pm is poor as people wanted to enjoy a drink by the fire this was not possible NB There is insufficient external on the verandah especially front entrances to the reception and tavern Thus us a safety issue and if not addressed nat result in patrons falling and injuring themselves A venue such as Peppers should improve this as a matter of importance
The location The setting The staff The lake The walks The Spa/ Jucuzzi was brilliant
Stayed in March 2025
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