Air con remote and wall instructions for use did not match the remote. Absolutely froze in there. Generally clean but attention to detail lacking:1. inside of only window greasy - very off putting. Can accept outside not cleaned. Attention to detail 2: 3 forks, 2 knives (blunt), 1 T spoon & 1 T spoon - difficult for 2 people.

Central location, convenient for my purpose. Street parking did not concern me. Night staff answered promptly and were helpful with my initial difficulty with the drop box. bed side lamps and lighting good.

Stayed in March 2025

The WiFi was less than usable, so no streaming anything, and cleanliness is a problem, had to clean the bathroom wall near the light switch, it was gross!

Location was where we needed to be, room was fine, having Beletti right next door was a huge bonus.

Stayed in March 2025

Nothing

Good location close to shops nice view

Stayed in February 2025

Housekeeping was not to my expectations for the room rates we paid for

Nothing but was extremely disappointed by house keeping team did not clean our rooms for two consecutive days despite of several reminders Emergency respond was extremely disappointing

Stayed in February 2025

No secure car parking available, mix up with length of stay so was locked out

Central location for work

Stayed in February 2025

1. Blinds in the lounge were not working, and when mentioned to staff, their answer was "oh yeah there's a problem with that." 2. I asked when checking in about having 2 beds in one of the rooms and said it wasn't requested. 3. Asked if it could be done on Friday due to other guests coming in later Friday night Was told yes, but it would cost $30, which I agreed to and offered to pay straight away but was told that I could do it in the morning. 4. Housekeeping came while I was still in bed, which was ok. Let them know I would be going out soon, and they said they would come back and service the room, and they didn't come back at all. 5. Asked housekeeping about the other room be split into 2 beds and they responded saying they didn't know anything about it and I told them I had spoken to Reception on (Thursday) when I checked in and that the other guest was coming late Fri night and was told that it could be done. 6. Again, housekeeping said they would be back later, and the beds were not separated. 7. There was only one battery in the remote for the bedroom TV. 8. The TV in the lounge did not change channels due to the remote not working properly. 9. Ended up taking battery out of that one to get the bedroom TV working. So in writing this I was not happy about many things and would not recommend this Hotel to anyone

Location and Beletti Cafe

Stayed in February 2025

Service

Good

Stayed in January 2025

There was no one available at the reception and it was hard to contact someone to enquire about anything. The kitchenware can be improved if there were cooking pots, frying pans or other stove equipments. The blankets were very dirty and needed a good clean. It might be a good idea if the kitchenware were checked after the checkout of the previous guest for cleanliness. Thank you.

The location is good as it is close to the shops and the Dandenong market. The highlight being that the cleaners when they finally arrived were very friendly and helpful as they provided everything we needed. In addition, iron, laundry machine and hair dryers were provided which met our expectations.

Stayed in December 2024

Terrible stained matterse with just a sheet over the top, smelly doona with a sheet over the top, pillows terrible, smokey musty curtains. Pee stains on bathroom wall , smelly shower, no hair dryer. I have cleaned apartments for a living and have to say this was a bad experience, but if i dont tell you you wouldnt no , im sorry i cant give this place a good review

The lady at reception was really nice and helpful. Location was great for what i required.

Stayed in November 2024

Great location

Stayed in October 2024

Needs more parking.

Central. Safe

Stayed in September 2024

except the toilet flush button was broken on one side, shower screen need adjusting as it scraps the wall

room was good

Stayed in September 2024

1 towel for 2 people for 2 nights (yowels not replaced) tea and coffee not replaced rubbish wasn't taken away had to buy our own coffee 9

bed and room were great

Stayed in September 2024

Getting outdated

Close to Sandown park where we went to the Supercars

Stayed in September 2024

The drains in the shower took a while to drain water, and when it finally drained there was a dark rim around the bath,when we were leaving and looking for our sons toys we found a dirty sock and red bracelet beads under the couch, dirty used q-tips under one of the beds and under the other bed had dirty used tissues. One of the staff members (young female) was a bit rude to us when saying that if we didn’t get out before 10:00am we will have our $100 security deposit taken away from us and not given back.

Big rooms, nice location, smelt clean, spacious, definitely would come back again, one of the staff was very nice (young male), dish washer, washing machine and dryer were amazing to have, enough seating, handy cutlery and plates

Stayed in August 2024

Traffic noise all night due to bad seals on windows ,beds need updating ,no house cleaning on Sunday . Carpet stains & reception not attended all day .

Good location secure parking .

Stayed in August 2024

With was intermittent No hairdryer

Clean and comfortable

Stayed in July 2024

No mattress protector. Sheet was too small for bed and fell off straight away seeing us sleeping on the bare mattress 🤔 curtains were very dirty and broken. only one pillow each on the bed. bedside lamps didn’t work and were filthy.

Shower was hot. It had a little kitchen.

Stayed in July 2024

the heating was very poor and there were no extra blankets to keep warm

nice apartment nice lay out

Stayed in July 2024

Not enough blankets or any spare blankets. Shower had soap scum. And no fitted sheets on bed.

Location was really good.

Stayed in June 2024

The couch is end of life, it was sinking into itself and very uncomfortable. Fridge door was broken and shower didn't drain. It's on a main intersection os is loud, pack earplugs

It's a good sized apartment

Stayed in May 2024

The kitchen has not been equipped to make the stay more practical. Not enough cutlery, if any, Broken hanle to fridge. Nobody serving the reception.

Location

Stayed in May 2024

The cleanliness of the facilities especially the laundry I didn't feel comfortable washing my clothes in there.

The friendliness of Jake he was very kind and helpful.

Stayed in May 2024

The balcony was very dirty, and the apartment was carpet could have been a bit cleaner

Location

Stayed in April 2024