5-7 Humffray Street North, 3350 Ballarat, Australia
Based on 1701 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
7.7
Value for money
8.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 January 2023
Michelle
AustraliaThe dirty linen
Location
Stayed in January 2023
Reviewed: 25 January 2023
Caroline
AustraliaThe front blinds allowed in light . The kitchenette was very dated . The aircon was very noisy. The sofa in front of the bed was too small and needed a good clean . The fridge was far too big .
We arrived to find the reception closed , fortunately a member of staff arrived, we had not received an email that the staff member said we should have had in regards to accessing our room
Stayed in January 2023
Reviewed: 23 January 2023
Toby
AustraliaNothing
It's always great. So consistently good.
Stayed in December 2022
Reviewed: 17 January 2023
Dale
Australianothing
clean quiet
Stayed in January 2023
Reviewed: 16 January 2023
Karynlyn
AustraliaThe only thing was We have a big four wheel drive, and the car park, was a bit tight. nothing major.
We loved everything, about it. It was beautiful, everything We needed. The bed was very comfortable. Walking distance to 2 pubs to eat.💜
Stayed in January 2023
Reviewed: 15 January 2023
Renee
AustraliaGreat value for money. We needed a 1 night stay for a wedding in the area and the room smelt fresh, clean and well equiped with everything you need. extremely impressed.
Stayed in January 2023
Reviewed: 13 January 2023
Stefan
AustraliaI didn't like to leave after only one night
Just perfect. I don't know if this company has accommodation all over Australia or the World, but it should! - Very cheap for what you get. 2-story room with a big kitchen, big room + sleeping and amazing bathroom upstairs. - Tiny balcony, but it's better than none. It was a neat surprise! - Check-In + key drop-off was done in like 5 seconds, so you do not lose any time. Even though it was so fast, staff was super friendly. - Super clean, super comfort. - Free parking on the property, McDonalds(150 m)/ Coles/Woolies close by - The perfect choice to stay in Ballarat! 11/10
Stayed in January 2023
Reviewed: 4 January 2023
Doherty
AustraliaThere was nothing not to like. A suggestion however, it would have been nice to have a table and chairs to eat at. Once again thank you 😃
Lovely spacious room, great facilities, affordable price and great location 👍 😊 Thank you 😌
Stayed in January 2023
Reviewed: 3 January 2023
Sidhu
Australiaeverything was so good nothing to complain.
Stayed in January 2023
Reviewed: 30 December 2022
Tracey
AustraliaNothing had to leave lol
Everythingv
Stayed in December 2022
Reviewed: 26 December 2022
L
SwitzerlandWe came here for a one night gig to early go to the wildlife park the next day and see all the koalas. We arrived very late on xmas day, check in OK, room OK, no complaints!!!
Stayed in December 2022
Reviewed: 25 December 2022
John
AustraliaDidn't have any only the GPS had a problem finding the place
It was a very good choice to stay the night A very goid location with eating places nearby - within waking distance Would stay there again
Stayed in December 2022
Reviewed: 18 December 2022
Karen
Australiapoor communication. Notified late arrival and unable to access room
Stayed in November 2022
Reviewed: 12 December 2022
Na
AustraliaNo negatives.
The check in process was so easy and instant. Highly efficient guy behind the counter. And the parking and rooms were in mint condition! So well appointed. I stay in a lot of accommodations, and this particular place is outstanding. I can’t speak highly enough about the whole package. Big tick from me for staff and the Building and room. It had a full size fridge and microwave and really spacious and has been refurbished.
Stayed in December 2022
Reviewed: 12 December 2022
Courtney
AustraliaThere rooms were spotless, customer service was on point will definitely stay again
Stayed in December 2022
Reviewed: 5 December 2022
Jules
AustraliaNoisy. Other guests keeping people awake during the night from outside the rooms in the car park. Rooms had paper thin walls so you could hear people speaking in the adjacent rooms. Privacy blinds didn’t cover window and you could see the bed from the car park and other rooms. Bed smelled revolting. Pungent unclean smell. Best of all was what our daughter found on the bible in the bedside table. Not sure why the drawer had been left like that.
Trying to honestly think of something.
Stayed in December 2022
Reviewed: 2 December 2022
Bryan
Australiaall good
close to town
Stayed in November 2022
Reviewed: 28 November 2022
Gayle
AustraliaThe bed was very hard. The bathroom blind fell off when I went to close it. The view was a retainer wall with rubbish at the bottom. A plate had crumbs on it. Evidence of patch ups where fists had gone through a door and walls.
Close to the shopping area, within walking distance. Close to eateries.
Stayed in November 2022
Reviewed: 28 November 2022
Mary
AustraliaHorrible sterile room
Stayed in September 2022
Reviewed: 17 November 2022
Brent
Australiadisrespectful staff.
Stayed in November 2022
Reviewed: 12 November 2022
Josh
AustraliaThe room was dirty. Room wasn't properly cleaned after recent renovations. Two packets of smokes found in the property. Had to ask where the children's bed was. When we found it, it was a double bed tucked under the stairs. The cornice showed signs of water damage. Tiles picked for the flooring in wet areas are slippery when wet. Interconnecting room doors were open and accessible. The carpet didn't have underlay as you would be stepping on the carpet anchors and tacking yourself with the nails. The plates under the sink and the outside of the bins were filthy.
The room has a kitchen. It was recently renovated
Stayed in November 2022
Reviewed: 4 November 2022
Alison
AustraliaI couldn't fault this place, thankyou
Spacious room with kitchenette and ensuite was top value. Had good laundry facilities too.
Stayed in November 2022
Reviewed: 26 October 2022
Carolyn
Australiaposition
very clean
Stayed in October 2022
Reviewed: 25 October 2022
Steve
AustraliaSpa is too high to comfortably shower in.
Big room
Stayed in October 2022
Reviewed: 23 October 2022
Amalia
Australiano cooktop
clean and white sheets
Stayed in October 2022
Blackpool, UK
El Calafate, Argentina
Poreč, Croatia
Königssee, Germany
Florence, Italy
Arouca, Portugal
Budapest, Hungary
Narooma, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content